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“Rude and unpleasant” 1 of 5 bubbles
Review of Phangan Bayshore Resort

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Phangan Bayshore Resort
Ranked #25 of 89 Hotels in Ko Pha Ngan
London
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Rude and unpleasant”
1 of 5 bubbles Reviewed 18 February 2012

We spent a week staying around Sunrise Beach on Koh Phangan, in 3 different places. We decided to try Bayshore after 3 days at the truly delightful Palita Lodge, which is just a little way down the beach from Bayshore. I'd booked via my iPhone so didn't have a printout of my reservation, but that hadn't mattered anywhere else. On check-in, the guy asked for my printout - I explained I didn't have it but asked if he had a notification of our reservation - he said no, and insisted I show him the reservation. I asked if I could connect to Wifi to retrieve it, and he said I had to pay (this was a surprise - all the other places we stayed had free wifi). So I had to pay B50 to access the wifi and show him my reservation - at which point he reached across the desk, and there was a printout of our reservation all ready to go; he handed it to me with a smirk.

If I hadn't produced my reservation he'd have charged me for the room a second time. A very profitable scam, no doubt.

Generally the staff there seemed fed up and unhelpful - who can blame them? If the management treat their customers like this, what could it be like to work there?

The breakfast buffet consisted of the worst food we had in a 3 week trip. Basically this was our only experience of rudeness and bad service in the 3 weeks we were there, and the only really poor food we were served. Besides Bayshore, pretty much everyone we met was friendly, and all the meals we had were good or downright great.

Yes, Bayshore has a nice pool and location, and the room was OK (though for the price, could have been smarter).

There are plenty of nice places in Koh Phangan, including several right on Sunrise Beach. Do yourself a favour and avoid Bayshore.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank JerryBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
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English first
Los Angeles, California, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 9 February 2012

Don't get me wrong...we came to Ko Phangan to party. In that respect, the hotel was good location. But that was about it. I know you see some good reviews, I believed them before staying here too. I think everyone I talked to here agreed: this place sucks the big one: Rusty shower handles, No shower curtain (Of course no separation b/w shower and bathroom floor), a huge dip in my mattress (back hurt every day when I woke up), NO room cleaning (unless you specifically ask) and AWFUL shower pressure. And, of course, they charge for wifi that doesnt even reach your room. For $100/night, you can do a LOT better. If the management is reading this, you REALLY need to clean this place up...its run-down and poorly managed. What a WASTE of a good location. Would not stay here again if you paid me.

  • Stayed February 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank PerennialStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
330 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 bubbles Reviewed 19 November 2011

Immediate impression was this had the most gorgeous pool ever! Right by the sea and huge! Rooms were well priced (as not full moon time when they double in price and occupancy too). Quite plain but clean and nice wet room bathroom with no vents.
Staff were ok but that helpful really.
Good location with easy access to the beach, other restaurants, bars and shops. Not to near the busy bars so could avoid the noise when in your room but easy to walk too.
Food here was ok- only ate here once, nothing special and a bit pricier than some others.
I really enjoyed my stay here, the pool was excellent and rooms met all our requirements. We stayed in a standard bungalow which was the cheapest they had but was one of the best places we stayed for cleanliness.
Overall I would stay here again and would recommend to friends going too. However, I would probably avoid it during full moon time as pictures suggest it gets horrific and very expensive too.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pearl2106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 26 August 2011

Above the normal backpackerstyle places of koh phangan. Brilliant location for all the party spits, yet the noisy clubs are a little further down the beach. The only night that it is crazy down this end is the fullmoon party. The hotel is lovely, pool overlooks the beach, resonably priced, not the quietest but for the location it's in.. Quiet enough. The only annoying thing is the hotel has a shortage of towels so bring your own.

  • Stayed August 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank catgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lacanau-Ocean, France
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 July 2011

Ok so air cond, pool, included breakfast and bang on the beach. It does get noisy but that never has bothered me. And strangely enough, it's not the music from Tommy resort i could hear but my neighbours coming home laughing so never mind the noise really ;)

Very clean.
And having toilets available while partying or if u go to the beach during the day is a big PLUS!! (otherwise u must pay)

Staff is not that warm but they do anything u ask them.
There is a shop and an emergency room ( avoid Sam though) just next door which have proven to be handy.

I would not go anywhere else if you want to party and still have good comfort!

Room Tip: downstairs, by the pool for more warm up parties or in the courtyard for more quietness...
See more room tips
  • Stayed July 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank amandinesitael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 12 June 2011

Superb location as it was right by the beach, at the center of Had Rin. Room and bathroom was clean (although out tv was tiny and pillows were too thick). Pool just by the beach w/c looked amazing. Breakfast was average.

  • Stayed July 2010, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank csolleza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Ain, United Arab Emirates
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 18 March 2011

This place looks nice, but when it comes down to it, its really not. There is a security guard at night that honestly sleeps the entire time. I asked him 3 times to please tell the drunk Arabs to keep it down and nothing was done. I woke up to at least 100 ants in my bed (avoid bungalow 402!) and the beach front eatery had horrible service..There are 5 guys working there and none of them could ask me if I wanted another beer? I had to flag them down everytime..Plus the food was nothing to write home about.
The pool is nice, the location is great but there are much much better hotels on the island of Koh Phanang.

  • Stayed March 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank neckslappa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phangan Bayshore Resort

Property: Phangan Bayshore Resort
Address: 141 Moo 6, Haad Rin Bantai | Suratthani, Ko Pha Ngan 84280 , Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 On the Beach Hotel in Ko Pha Ngan
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Phangan Bayshore Resort 3.5*
Number of rooms: 31
Official Description (provided by the hotel):
Phangan Bayshore Resort is located on the most vibrant beach, Haad Rin (Sunrise. The resort is surrounded by unspoiled tropical scenery lined with white sandy beach. There is over 80 meters of clear beach front overlooking the amazing view to the ocean. It is also easily accessible to the pier, shopping area, restaurants and bars as it is in the central of the second main town ... more   less 
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Also Known As:
Phangan Bayshore Hotel Koh Phangan

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