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“We will be back next year”
Review of Sea Garden Resort

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Sea Garden Resort
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“We will be back next year”
Reviewed 2 August 2012

This is actually my first tripadvisor review and while I tried to find this hotel, I read the very first "one star" review for it and I thought : "This can't be the right one!? Maybe they got/described the wrong hotel?"
I mean, this hotel and especially the people have been the most friendly and charming people you can imagine. Then I found the more recent reviews and those people had been more likely at the same place like us.
To make it short now: Hotel, rooms & surroundings have been clean & nice, the staff is really friendly, kind & helpful. The food was great & as far as we can tell genuine thai. The pool is, like the other reviewers already pointed out, chilly and colourful. The very own beach is admittedly sort of rocky, but nevertheless beautiful. And yes, the sunsets are amazing :)
On the flyer they call it a retreat for your soul... and it's true.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anditravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Thai first
  • Any
English first
Sarajevo, Bosnia and Herzegovina
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 April 2011

We arrive here for the full moon, and went directly to Chao pao beach. The whole island was occupied so when we found a free room we were so happy! But not for long time! When you arrive here you see nice bungalows with a beautifull view over the ocean and you think this is it! Then you meet the owner, not nice at all, after two hours you will understand that she's the worst manager-owner that you could meet in your whole life! She made us pay for the 5 nights in advance without letting us see the bungalow inside, just outside. But since it was the only free-we accepted. Since we left our passports at the scooter rent agency, we had to give her 2000 bahts deposit, she said, in case we break something in the room. What a big disappointment when we saw the bungalow inside! Be sure that there is nothing to break in the room exept if you take a batten to purposly shatter the bad! The pathos is made of sills with 2-3 cm of space beetwen, so you can see the ground below the floor and all pipelines passing there. Imagine all the mosquitos and all other bugs and cockroach entering the room from the ground! There is no mosquito net over the bed, really I can't imagine who can sleep here! This is a fun room with no air condition and it is impossible to stay here more then 15 minutes. There is no pression in the shower, they explained that it is because the bungalow is on the hill and sometimes there is a good pression and some days not! The bungalow was dirty, you don't want to walk into the shower because of all dirtiness in the bathroom. Sink is 10 cm x 10 cm large! And all of these for 700 bahts! You have beautifull bungalows on this beach for 400, this one is worth 200 bahts! And they say that they have their own beach which is not correct! There is indeed a small privite beach but another resort baught it and there are construction work on it, which makes a horrible noise all the day!
We were so desperates, we went on the beach Chao Pao to try to find anything free. From all the dozens of resorts, we found one bungalow for 1500 bahts in the expensive and beautifull Sunset Cove. We didn't planned to pay so much for the room, but we had to run away from that horrible palce! So we told the manager that we are leaving (one hour after we arrived) and she started to brawl on us telling that she wan't return the money! She did'nt want to speak with us we had to pull here because she turned her back and left! In that moment we saw some other people who payed for the more expensive bungalow also leaving. One girl was crying they started to argue with the manager, it was horrible! After 30 minutes of argue, she returned us the money, charging us for the one night!
Honestly, it was the worst experience of all in Thailand! don't go here! You have beautifull resorts on this beach! Every one of them is nicer then this one!

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank leylab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seagarden R, General Manager at Sea Garden Resort, responded to this review, 14 August 2012
Dear Leylab,

Thank you very much for your information. We are so sad to hear and so sorry for your inconvenience on that situation from you. Please let's us explain about Sea Garden 2 Resort for you :The period that you stayed, it's on time that Sea Garden 2 Resort just changed the owner and waited for renovation of the resort and the lady, who you told to be the manager-owner was not right.She's just staff who worked in the resort and now,she doesn't work here already.

Now, our Sea Garden 2 Resort is renovated and changed new System already. We have new accommodations and beautiful swimming pool offered our guests, we hope you will back to visit us and give our chance to offer good service for you.

Best Regards,
Jadsada Sri
General Manager

Sea Garden Resort Haad Chao Phao ( Sea Garden 2 Resort)
81/16 Moo8 Koh Phangan,Suratthani 84280 Thailand
E-Mail:resort.seagarden@gmail.com
Facebook:SeaGardenResortHaadChaoPhao
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Sea Garden Resort

Property: Sea Garden Resort
Address: Haad Chao Pao, Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Hotel Style:
Ranked #211 of 367 Speciality Lodging in Ko Pha Ngan
Price Range (Based on Average Rates): £
Number of rooms: 22
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