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“great hotel great experience”
Review of Chantaramas Resort

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Chantaramas Resort
Ranked #23 of 91 Hotels in Ko Pha Ngan
Certificate of Excellence
Reviewed 11 May 2014

it's my second time to hotel Chantarams, great facility in all means. lovely pool, beach, rooms.
the staff is kind and efficient. worth every cent we paid.

for sure I'll visit again on my next visit to Thailand.

thank you guys from Chantarams for the great experience :)

Narkis V.

  • Stayed: April 2014, travelled as a couple
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1  Thank Narkis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chantaramasresort, General Manager at Chantaramas Resort, responded to this reviewResponded 14 May 2014

Dear Narkis V

Thank you very much for this perfect constructive feedback. It was a pleasure to have you to stay with us second time and I am really happy to know that you enjoyed the resort and the service.

Please do not hesitate to contact me directly if in future you would like to stay in our little paradise.

Warm Regards
Raghav
rm-chantaramas@epikureanresorts.com

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Reviewed 16 April 2014 via mobile

Everything at this hotel was excellent.
The setting is incredibly peaceful and relaxing, even when the pool area was full it still felt serene.
The rooms are spotlessly clean and new. They feel very private, set in the jungle with angles that make it seem as though you do not have neighbors. At times the air conditioning did not feel adequate but it wasn't a big issue.
Breakfast needs work, breads were stale and there was no variety day to day. Other food at the hotel was really good, coconut rice with massanum curry, amazing!
Pool and beach area again, incredible! Not a swimming beach mind you.
The staff is very well trained and attentive as well as genuinely friendly. The young man who cleaned our room, the girl who checked us in and the man behind the pool bar were standouts.
The only thing I didn't like was the charge for shuttle to town, from the pier ect. Seemed incredibly tacky for such a nice resort. When we made our planned move to our next resort across the island the new resort picked us up without charge.

  • Stayed: April 2014
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2  Thank sd0483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chantaramasresort, General Manager at Chantaramas Resort, responded to this reviewResponded 20 April 2014

Dear Guest

Thank you very much for this perfect constructive feedback. It was a pleasure to have you to stay with us and I am happy that you enjoyed the resort and the service. I have also shared your feedback with the entire team of Chantaramas.

Please do not hesitate to contact me directly if in future you would like to stay in our little paradise.

Warm Regards
Raghav
rm-chantaramas@epikureanresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

This resort is so beautiful and our room was amazing...more like a small apartment with a massive bath tub, separate shower and even an outdoor shower. Unfortunately the restaurant and bar was nothing great, pretty average pricey food. I ordered a martini that was quite bad but the actual hotel, staff and rooms are really impressive. Also the pool and view is stunning. Great place to go if you want to relax, escape and have a luxurious night.

I would def go back, super impressed.

  • Stayed: February 2014, travelled as a couple
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1  Thank Joss F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chantaramasresort, General Manager at Chantaramas Resort, responded to this reviewResponded 3 April 2014

Dear Ms. Livine

Thank you very much for this perfect constructive feedback. It was a pleasure to have you to stay with us and I am happy that you enjoyed the resort and the service.

Please do not hesitate to contact me directly if in future you would like to stay in our little paradise.

Warm Regards
Raghav
rm-chantaramas@epikureanresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

Originally, we'd booked a different hotel on Ko Phangan. But as the reservation had been messed up, we were redirected to Chantaramas. And I must say: Lucky us. As we were a bit worried about some reviews here and on other websites, we were very relieved at arrival. We had a very very very warm and friendly welcome. We were served drinks while waiting for the check-in paperwork. We had a wonderful view over the terrace and the tranquil lagoon. The room was spacious, clean and had all the amenities a tired traveller could only hope for. The whole resort is very green with trees and bushes and lawn. Theres always staff around taking care of the really wonderful and inviting complex. The pool area is situated directly at the beach. You have the most wonderful views on the calm ocean and in the far distance you can see the neighbouring island of Ko Samui. The infinity pool has a decent size. The adjacent pool bar offers cool drinks and cocktails. And the best thing: you can swim there and enjoy your beverages in the water. You can also order food and you're served at the pool. The restaurant is really good. We barely ate outside the resort as the food was exquisite. The menu offered a large variety of Thai and International meals. We loved the Chicken Cashew Nut Stir-fry! And the prices were really fair, considering staying at a high class resort. Ok, prices were higher than outside the resort, but who does really think this is a suprise? But still, most mains were around 4-5 Euros. That's really nothing. Everyone from the staff was very friendly and attentive. As we'd stayed there for 12 nights, we knew most of them quite well and became friends with some of them. Especially the restaurant and management team was very nice. We talked a lot and learned, that the resort had been under their management since only a couple of months and that they had just begun to change major things to improve the hotel. We experienced them as very helpful and always in the service of their guests. There was really NOTHING to complain about. We had a wonderful time and couldn't believe how quickly time went by. We fully recommend the Chanataramas to everyone and would go back anytime.

A last word: THIS IS NOT A PARTY RESORT. As the hotel is situated on on Ko Phangan, famous for its moon parties with thousands of visitors, you may notice some of their visitors. But the resort is on the one hand pricy enough to prevent its guests from being bothered by drunk party people and on the ohter hand it's located distant enough from the party venues and the cheaper accomodation, that you seldomly get in touch with the "fun crowd".

  • Stayed: December 2013, travelled as a couple
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1  Thank Christian14580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chantaramasresort, General Manager at Chantaramas Resort, responded to this reviewResponded 19 March 2014

Dear Mr. Christian

Thank you very much for this perfect constructive feedback. It was a pleasure to have you to stay with us and I am happy that you enjoyed the resort and the service. I have also shared your feedback with the entire team of Chantaramas.

Please do not hesitate to contact me directly if in future you would like to stay in our little paradise.

Warm Regards
Raghav
rm-chantaramas@epikureanresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

When we first arrived, we were brought to Moon Deck to have our welcome drink and watermelon vodka shot. Checking in was quick and first impression of the resort, was wow....... surrounded by greens and flowers everywhere.... this is my kind of holiday.

Room was very impressive, huge, bathroom was superb with huge concrete bathtub can easily fit 2 adults who are 6 ft tall. On the bed, there is a personalise welcome card. Beach towels provided. Amenities provided are almost complete. They forgotten to provide toothbrush but just a call and they bring it over asap.

Great access to the beach though we didn't have time to use it. Poolside and jacuzzi looks inviting but we didn't have time to use it as well.

Duty Manager, Chamie speaks good English gives excellent service. Most of the staffs are friendly and helpful. Only setback was the morning duty receptionist that made errors but she was honest and brave enough to admit her mistakes.

Due to low occupancy, breakfast is limited but real quality. We had dinner at Moon Deck restaurant on our first and last night (out of 3 nights) and my partner (who has high standard for food) said that this was the best Tom Yam he had in a hotel in Thailand (we have travelled quite a bit in Thailand).

They even provided DVDs for you to borrow to bring to room to watch. We tried oil body massage on the last night and it was fantastic.

Location is excellent for those whose main priority is not full moon Party. Even so they have shuttle van to Haad Rin. Scooter is easily available to ride to Thong Sala, only 10 minutes away.

Excellent resort for peace and tranquillity yet not too far away from main pier.

  • Stayed: March 2014, travelled as a couple
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2  Thank payselt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chantaramasresort, General Manager at Chantaramas Resort, responded to this reviewResponded 16 March 2014

Dear Payselt

Thank you so very much for your kind review of your stay at Chantaramas by Epikurean this March. I have already shared this with all the team members here at the resort especially with the girls at reception.

In particular, I am glad that the services of the team and the quality of the food & beverage exceeded your expectations. We continuously try to improve our offer to the guests based on expectations and feedback.

Should you wish to visit Chantaramas by Epikurean in the future, please do not hesitate to contact me for any assistance.

Regards
Raghav
rm-chantaramas@epikureanresorts.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

Best pool we ever been in - on the sea shore with a bar in the pool.
The rooms were very big, luxurious with huge comfortable bed and 3 (!) showers: bath, shower and outdoor shower.
Very friendly staff (may talk too much, the lady in the reception told us her WHOLE life-story)

The best experience we had in our stay is the bar in the pool, mostly because of Fat - the super friendly - happy - smiling bartender. He made our stay there.

The hotel is a bit far from Haad-Rin and Thong-Sala. there's a car service in the hotel but its a bit expensive. it's not too hard to catch a taxi on the road.

If you're looking for a quite, relaxing, romantic and spoiling place, this will fit you.

Room Tip: Spend a whole day at the pool.
See more room tips
  • Stayed: September 2013, travelled as a couple
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1  Thank Tomer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chantaramasresort, General Manager at Chantaramas Resort, responded to this reviewResponded 13 March 2014

Dear Mr. Tomer

Thank you so very much for your kind review of your stay at Chantaramas by Epikurean in September. I have already shared this with all the team members here at the resort especially with ‘Fat’ our Bartender.

In particular, I am glad that the services of the team and the quality of the food & beverage exceeded your expectations. We continuously try to improve our offer to the guests based on expectations and feedback.

Should you wish to visit Chantaramas by Epikurean in the future, please do not hesitate to contact me for any assistance.

Regards
Raghav
rm-chantaramas@epikureanresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2014 via mobile

We were visiting the island for 2 days and after spending one night at Chantaramas we decided to extend another 4 nights. Its the perfect place to relax by the beach,the staff are very friendly, welcoming and helpful. The resort is far from the noise at Haad Rin but only 10-15 mins drive. I will definately stay there when I am back to the island. I would like to thank Hien for the wonderful hospitality, she made things easier and was very helpful. And would like to thank Ree, Nico and Yo for making it a relaxing few days.

Stayed: February 2014, travelled with friends
2  Thank Deemoej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chantaramasresort, General Manager at Chantaramas Resort, responded to this reviewResponded 5 March 2014

Dear Ms. Deemoej


Thank you very much for this perfect constructive feedback. It was a pleasure to have you to stay with us and I am happy that you enjoyed the resort and the service. I have also shared your feedback with the entire team especially with Hien, Nico, Ree & Yoo.

Please do not hesitate to contact me directly if in future you would like to stay in our little paradise.

Warm Regards
Raghav
rm-chantaramas@epikureanresorts.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chantaramas Resort

Address: 123 Moo 4 | Baan Tai, Koh Pha Ngan, Suratthani, Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 91 Hotels in Ko Pha Ngan
Price Range: £52 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chantaramas Resort 4*
Number of rooms: 50
Official Description (provided by the hotel):
Chantaramas Resort is located on Koh Pha-Ngan, in the Gulf of Thailand. The resort have swimming pool on the private beach wider than 100 meters on “Baan Kai” Beach that is within easy reach from Thong Sala Pier, the main pier of the Island, just for 10 minutes and is shorten from Haad Rin Pier only 7 minutes. Getting to Koh Pha-Ngan is very convenient as it takes just 20 minutes by speed boat from Koh Samui. The resort offers transfers service at a charge . Chantaramas Resort & Spa is delicately designed in modern contemporary style according to the local knowledge to add to the Island one of the most beautiful boutique resorts where guests could fully enjoy the local uniqueness of the decoration and total privacy and comfort of individual quarter in a lush setting of natural ambient of flowers and tree, the natural surrounding have been reserved for more than half of the area occupied by the resort to give the guest the feeling of total natural living and the place to get away and enjoy peaceful nature. Chantaramas Resort & Spa resort is also carefully designed to be friendly to wheelchair persons as there will be worry-free for those to enjoy all the resort facilities as other guests. Contact our Reservations for special deals or special preferences. ... more   less 
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