We've booked three luxurious villas for 3 families for 5 nights. Rooms are quite spacious and each contains a Jacuzzi. That's why we agreed to pay 7000 Baht per night per family. But once we tried using the hot water (for showers) it never worked for more than 15 minutes. 3 days we were told it's being fixed... Then we were told that the hot water run out when we fill the Jacuzzi. That all the 3 villas have one hot water container and we can't fill them all together!! but we couldn't fill one! and even in 6am there were no hot water! The manager refused to compensate us in any way. In the last night they even forced us to pay cash for dinner and not charge the room or pay with credit card (had to go to ATM...). Will NOT return!!!
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