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“food and drinks overpriced. place is run by english, friendly folks. this place is great if you are here for the party. its more”

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Beach Resort Hacienda
Ranked #93 of 138 Ko Pha Ngan B&B and Inns
Reviewed 4 June 2012

would not recommend this place. food and drinks are overpriced. beach is nasty and location isn't great. it feels like an overpriced backpacker. water coming out of tap stinks and doesnt feel clean.

  • Stayed: June 2012
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4  Thank soelle79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erika W, Guest Relations Manager at Beach Resort Hacienda, responded to this reviewResponded 9 June 2012

I am sorry you didn't have a good time during your stay with us. I wished you would have mentioned the water to us while you were here as we have never had that complaint before and probably could have rectified the situation.

Our beach is is the largest on Koh Phangan and there is always plenty of room for anyone to have their own private area for sun bathing or playing beach activities such as Frisbee and volleyball. The tide here, however, is extreme as the water comes very far in half the day and very far out half the day this time of year. This leaves behind lots of coral, which makes the beach not so soft to walk on. This is nature and is not dirty. Many people are found everyday on our beach collect fantastic pieces of coral and seashells for jewelry or artwork.

Koh Phangan does, however, have perfect white sand beaches but they are very far from the town and the parties. In most cases you need a boat to access them! These make fantastic day trips and there are some wonderful tours that take you out so you can spend the day in a secluded paradise, but they are difficult places to stay in because they are so inaccessible. If the weather is bad the boats won't even run! Not to mention trying to conquer the journey at 6:00 am after a night of partying!

As far as the pricing goes, if you want a cheap room you do not come during Full Moon period. Full Moon on Koh Phangan is the equivalent of New Year's in the Western world. The prices double because the demand for rooms is so high. Everywhere is always full booked, even during the lowest season. This is the same everywhere on this part of the island every month for Full Moon week. Even hostels that are 100 - 200 THB per night go up to 500 and 600 THB for the party period and these are rooms with shared bathrooms!

The food prices are high compared to Thai restaurants in town, but this has to be expected. All hotels and resorts have higher menu prices then restaurants as you are paying for the convenience of not having to go anywhere! In addition to this, we try to provide you with Western quality taste and service. I can honestly say our food is fantastic! The quality far exceeds that of 99% of even the best restaurants on the island. Have you tried burgers at other places? What about pizza, pasta and bangers and mash? Most places use hot dogs as "sausages." We use quality English sausage in our food as well as real butter and milk in our eggs. These things add cost to the food you eat as these things are very expensive to purchase even wholesale in Thailand. If you want cheap food we are a 10 minute walk from the night market were food is 30 - 50 THB per meal. But, of course, you get what you pay for! We try to accommodate every budget here and for the most part I believe we do.

If you have any suggestions on how we could have improved things for you I would greatly appreciate your input. Fell free to contact me anytime. I just wish we could have addressed your problems during your stay here so we could have had the opportunity to make you holiday as perfect as it should have been!

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Reviewed 17 May 2012

My time in Koh Phangan was only enriched by my stay at the Hacienda Resort. The facilities and staff were all very accommodating. There were many fun and entertaining activities within the Resort and the food was incredibly delicious and well worth the price. Overall I had the perfect balance for relaxation and recreation. Dining, Dancing, and Diving---all in one location.

Stayed: May 2012, travelled solo
Thank Don D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MissUsa C, Guest Relations Manager at Beach Resort Hacienda, responded to this reviewResponded 29 May 2012

I’m glad you enjoyed your time with us Don. I hope you enjoy the rest of your travels. Please fell free to stay with us again if you come back this way!

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Reviewed 16 May 2012

Everyone there was friendly,polite,helpful,and willing to always make a conversation,something alot of people don't do with me,, Willing to help out anyone that was staying there,,Good people,,staying there was like living in a family enviroment,,Hope to see them again someday

  • Stayed: May 2012, travelled solo
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Thank Zachary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MissUsa C, Guest Relations Manager at Beach Resort Hacienda, responded to this reviewResponded 29 May 2012

Hey Wyoming! Thanks you very much for your comments. Anyone that doesn’t take part in a conversation with you is truly missing out. You are a great guy and we all enjoyed your company. I just wish you could have stayed with us longer! Oh well, there’s always next year! Hope the rest of your travels are wonderful.

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Reviewed 14 May 2012

First of all, I stayed at Hacienda also booked through Steve. I had a completely different experience, Having booked a whole 2 months with diving at Hacienda, which was superb. Saw a whale shark. Again great advice from Steve, to stay in Phangan and do the diving, it was obvious he had some connection with a dive school and resort and it turned out he was the DJ there. However the diving was fantastic. As for Hacienda Resort I would recomend anyone to stay there but beware of the parties. However that would of been a selling point for me. The food in the Restaurant was slow but very high standard. The rooms were a little rundown but when i was there they were renovating some of the rooms with plans do renovate all. Then it will be a really cool place to stay. With regards to the pool, I havent seen a clean one in Thailand yet, thats what the sea is for. So overall my 10 dat stay at Hacienda was great and with regards to steve, he couldnt of done anymore for us, everything was spot on. There were a few hitches which were easily resolved. Onetime a transfer was late, Only one mistake was he booked our flights on the wrong day. We were a bit pissed of however he responded by booking new ones. So overall a good experience and over a whole good value for money, basically 2 months with absolutely everything you could think of from flying microlights to diving with Whale Sharks, about 1500 quid. So overall thumbs up for Steve@Sun Sea and Thumbs up for Hacienda.

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  • Stayed: April 2012, travelled as a couple
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Thank johnny s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MissUsa C, Guest Relations Manager at Beach Resort Hacienda, responded to this reviewResponded 29 May 2012

Thank you Johnny for one of the best reviews I have seen on any hotels page in a long time. We appreciate that you not only said what you enjoyed but also understand that in Thailand nothing is perfect and you sometimes have to go with the flow. We spend much time trying to keep our pool clean, but between the heavy sun on it all day long and the evening showers chemicals are very hard to keep in balance. These are the things we sometimes take for granted in the west! We are working on the speed of our restaurant, but we do try to concentrate on the quality of the food. Thank you for your comments as well as your constructive criticism! We hope you are enjoying the remainder of your travels. Come back and stay with us again anytime!

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Reviewed 7 May 2012 via mobile

We have been traveling throughout Thailand for the last couple of weeks and we booked Hacienda through an agent. This has been theighlight of our travels! The food, the service, the staff BIG SHOUT OUT TO HANS!! He was the best part of the trip, makes you feel right at home and offers an awesome laugh! I recommend you stay here! The night market is mere minutes away and it's a scenic taxi drive to Haad Rin for the Full Moon Party! Great friends to meet, awesome memories to be made! Do it now!

  • Stayed: May 2012
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Thank nizzzzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MissUsa C, Guest Relations Manager at Beach Resort Hacienda, responded to this reviewResponded 29 May 2012

Thanks for the comments! Hans greatly appreciates the shout out. You made his day! We hope you can make it back out to see us again someday soon. Until then, enjoy your travels!

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Reviewed 12 April 2012

They have great advice on where to go and what to see. Definitely want to come back for another stay. The relaxed environment and good accommodation made it hard to leave.

  • Stayed: March 2012
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Thank SirRunningBull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2012

We stayed at the resort for 6 nights around the full moon party, and it was a great place to stay. A taxi to the full moon beach is only 100 baht, and the staff at the resort are really helpfull to answer all your questions about anything. The guests at this resort are primarily young people between 20-30, so there is a good vibe in the restaurant, where they serve great western food (try the gourmet cheeseburger!!), and around the pool bar, where they mix good cocktail. There's plenty of opportunity to relax in the chill-area and also if you want to have some beers, there's space for that. We highly recommend this place to anyone who wants to visit Koh Phangan, if it is for diving, party or just chill and meet other happy backpackers. :-)

  • Stayed: April 2012
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1  Thank Robinfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MissUsa C, Guest Relations Manager at Beach Resort Hacienda, responded to this reviewResponded 29 May 2012

Thank you for your wonderful comments. You really are too kind. We do strive for great service, but it always nice when someone like yourself notices the effort. Feel free to come again to stay with us any time.

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Additional Information about Beach Resort Hacienda

Address: 100/3 Moo 1, Ban Tai Beach | Thong Sala, Ko Pha Ngan 84280, Thailand (Formerly Hacienda Resort & Beach Club)
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #93 of 138 B&Bs / Inns in Ko Pha Ngan
Price Range: £8 - £32 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Beach Resort Hacienda 2.5*
Number of rooms: 31
Official Description (provided by the hotel):
At the Beach Resort Hacienda you will have an experience unlike anything else on this legendary party island. Owned and managed by a crew of vibrant, energetic Europeans and staffed by highly trained attentive locals, our mission is to exceed our guests expectations. With a full range of facilities & various types of rooms to fit into any budget, from backpacker to luxury travelers, Beach Resort Hacienda is the perfect place for your holiday. Beach Resort Hacienda is a five minute walk to the Thong Sala (main pier) and Thong Sala Town (main shopping area). It is a fifteen minute drive to Haad Rin (Full moon party) Beach. The half moon, shiva moon, waterfall and jungle experience parties are all within a 7 minute drive. Samui International Airport is a 30-minute ferry ride, followed by a 2-minute taxi ride. Our modern rooms are fitted with tiled flooring, private bathrooms and come with either air conditioning or fan. Cable TV, minibar and hot water shower are included in all rooms other than our budget wooden bungalows. ... more   less 
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