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Buri Rasa Koh Phangan
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Reviews (1,661)
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Reviewed 2 July 2014

We were aiming for Ko Samui on our virgin trip to Thailand, but friends told us to go to Ko Phangan instead, at least combine the two. We were told to go to the northern or eastern side, where we could find the best beaches and the smallest, most untouched villages. Well, we listened to our friends and booked four nights - which ended up as five - at this hotel in Thong Nai Pan Noi. That was a great decision. The hotel is practically ON the beach, with books, drinks, breakfast, lunch, smiles and hugs being consumed and shared while you´re overlooking a beautiful bay. The beach is around one kilometer long, peaceful, clean and with great sand quality. There´s only three of four other hotels on the beach, so it never gets crowded.
Buri Rasa has a great atmosphere. It´s lovely place to just hang out for some days. The exception would at night when the management had hired a dreadful male/female duo to sing at the beach restaurant. Not one night a week, but every night! That gives you a good excuse to check out the restos in the village, which are good. Friends recommended us Pip, Luna and Better Than Sex, and all three were value for money. The latter has great pizza, if your stomach or your kids tells you to be easy on The Thai for a while. But it was Pip we returned to on our last night. Great food, really cheap and so charming in it´s unpolished style Then a drink at the Rasta Baby bar, and the day in Thon Nai Pan Noi feels complete.
In general the quality of the hotel and service at Buri Rasa is great, but reception could work a little on their attitude. A smile and "yes, we will fix it" is always a great start to a guest-staff relation. But this is a minor improvement potential. I would happily send all my friends to this place, both the virgins and the Thai veterans.

Room Tip: Nice to have rooms towards the pool if you can´t afford beach front
  • Stayed: June 2014, travelled with family
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1  Thank Hakonmos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boonwit, General Manager at Buri Rasa Koh Phangan, responded to this reviewResponded 4 July 2014

Dear Hakonmos

Greeting from Burirasa Village Koh Phangan.

Thank you very much for your review. We appreciate your comments regarding our resort location, beautiful beach, and atmosphere, smiles and hugs. We understand that while most of our guests enjoy the duo band for others it is more of a personal choice. Regarding the Reception service, we apologize that we did not meet your expectations on this point and you are correct that a smile and a positive remark to solve a problem is the correct way to serve our guests. We will work harder on this to improve our guest service and we must do better next time. So if the next time you plan to stay with us please contact me directly I shall arrange for your reservations and speedboat transfers personally.

Boonwit Leakdee
General Manager
boonwit@burirasa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Stayed there for 2 nights in June.Friendly staff.Clean and beautiful rooms It was my birthday and our anniversary and the hotel really made it special for us..The upstairs ocean view rooms are great as you have a nice sea view, whereas the ocean front rooms have loungers directly in front of the rooms and no privacy.On the down side we had to carry our suitcases down the stairs as no one came to help us even though we phoned.When i asked if it was possible for someone to help us with our luggage across the sand to the boat the receptionist just said emphatically' no '.The problem with this is if you are old or have a bad back can you go to the buri rasa?

Room Tip: Upstairs ocean view rooms are the best
  • Stayed: June 2014, travelled as a couple
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Thank thaitravel14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boonwit, General Manager at Buri Rasa Koh Phangan, responded to this reviewResponded 4 July 2014

Dear thaitravel14

Many thanks for taking the time to write to us your review on Trip Advisor.

We are very pleased and very proud of our service for your accommodation and other activities that we can deliver to you and we apologize that our staff did not help you carry your luggage upon check out, we did investigate this case and we think that the problem was from our side and also a bit of miscommunication. However, we take your comment seriously and we will focus on improving the training for our staff to make sure this situation does not happen again.

We hope welcome you back in the near future, so that we can do are best to give you an exceptional experience I shall arrange for your reservations and speedboat transfers personally.

Boonwit Leakdee
General Manager
boonwit@burirasa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

This was our second stay here in less than one year, the team and the location is what we were looking for peace and tranquility, the staff came to us when we required something very rare.
the Manager John was so helpful during our stay giving us added information, my wife enjoyed the spa treatments very much as she has been on the go for a full year without a break.
we hope to come back very soon, big thank you to all the staff and Management great stay!

  • Stayed: June 2014, travelled as a couple
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Thank SKYYLOUNGE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boonwit, General Manager at Buri Rasa Koh Phangan, responded to this reviewResponded 2 July 2014

Dear SKYYLOUNGE

Warmest greetings from Buri Rasa Koh Phangan!

Thank you for taking the time to post your experience with us on Trip Advisor. We are glad that you have enjoyed your stay with us for the second time and it's great that you enjoyed our spa, our services and our staff.

We hope to welcome you back in the near future. So that we can do are best to give you any exceptional experience, the next time I shall arrange for your reservations and speedboat transfers personally.

Boonwit Leakdee
General Manager
boonwit@burirasa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We chose Buri Rasa because after some research we read that it was located in he best beach of the island, far from full (half, black and others) moon party and the like. We had high expectations and the beach definitely met them. Poor the first night the hotel couldn't give us the room that we have booked for (in the beach) and we got one in the second floor (with impressive views). The problem was quickly solved and for us it was hard to decide which room was better. Both were big, with great views, very clean, nicely decorated and super comfy. The restaurant of the hotel has good prices, excellent food and well served. Service was quick and kind. The shows they have at night are far from great but anyway it's nice having lunch or dinner there. Our only problem was with the beach towels. They ran out of towels twice during our stay and they were old, stained and torn. Anyway, overall it is a great hotel, perfect for a romantic getaway and to have a good rest. The village is small but has everything you may need and many excellent restaurants too.

Stayed: June 2014, travelled as a couple
1  Thank Pipacooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boonwit, General Manager at Buri Rasa Koh Phangan, responded to this reviewResponded 4 July 2014

Dear Pipacooper

Many thanks for taking the time to write to us your review on Trip Advisor. We are very pleased and very proud of our service for your accommodation, restaurant and other activities that we can deliver to you.

We are now in the process of replacing our beach towels, we're so sorry for the inconvenience caused to you during your stay.

We hope welcome you back in the near future, so that we can do are best to give you an exceptional experience I shall arrange for your reservations and speedboat transfers personally.

Boonwit Leakdee
General Manager
boonwit@burirasa.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Me and my husband spent our honeymoon here, it was just perfect. From the meeting when we got off the speed boat to our welcome drinks upon arrival we knew this was going to be a fantastic stay. Exceptionally clean, very modern and just beautiful. Our room was decorated with rose petals and a lovely happy honeymoon decoration on the bed. Very spacious room very clean and comfortable. We had a 90 minute massage at the spa for the price of 60 mins. It was the best massage ever. We then had dinner on the beach the food is 5 star very tasty and presented well. Overall this was a stay to remember. Thank you to the lovely lady on reception who looked after us so well. We will be back. Zoe and Steven Thompson (phens friends). England.

  • Stayed: June 2014
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Thank zoej88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boonwit, General Manager at Buri Rasa Koh Phangan, responded to this reviewResponded 2 July 2014

Dear zoej88

Many thanks for taking the time to write to us your review on Trip Advisor. We are very pleased and very proud of our service for your speedboat, accommodation, food, spa and other activities that we can deliver to you. We hope welcome you back in the near future for your honeymoon again.

So that we can do are best to give you any exceptional experience, I shall arrange for your reservations and speedboat transfers myself.

Boonwit Leakdee
General Manager
boonwit@burirasa.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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