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“Hands-Down The Best Resort and Staff on Koh Phangan” 5 of 5 bubbles
Review of The COAST Resort - Koh Phangan

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The COAST Resort - Koh Phangan
Ranked #5 of 89 Hotels in Ko Pha Ngan
Certificate of Excellence
Santa Monica, California, United States
1 review
“Hands-Down The Best Resort and Staff on Koh Phangan”
5 of 5 bubbles Reviewed 1 May 2013

I haven't written too many reviews for hotels much less anything. After staying at the coast I felt absolutely inclined to. The grounds are beautifully kept and the architecture is modern and gorgeous. The staff who come from all corners of the world are extremely outgoing and are very knowledgeable about the island and will always point you in the right direction whenever you have any questions. The pool and bar on the beach is really the focal point of the property. Amazing DJs spin an eclectic set of great music nightly. The pool area is also a great place to meet new friends to experience the island with. All in all, if this place works with your budget, it's not even worth your time to look anywhere else. I love the coast and can't wait to go back.

  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Payam Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 31 May 2013
We always appreciate every review written by our guests but in some way gives us that extra bit of positive feeling when we inspire people who aren’t usually the reviewing type to take the time to register with TA, give us their support and tell the world about what we’re trying to do here; help people to discover Koh Phangan and to simply make them smile. Great to hear that you loved the resort, the staff and made some new friends with other likeminded travelers; can’t wait to welcome you back.
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1,030 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
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1 review
5 of 5 bubbles Reviewed 30 April 2013

I couldn't speak highly enough of this place, location, service, rooms, view, pool, food etc. is awesome!!! You are paying that bit extra but is sooo worth it!!! It will make your stay in koh phangan!!!:)

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joeymc303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 31 May 2013
Dear Joey thanks for your 5 star review it is always so rewarding to hear that we’ve ticked every box place, location, service, rooms, view, pool, food etc. and value. Next time as a previous guest Friend Of The Coast you’ll of course pay that bit less and we’ll of course look to thank you for your support here on TA. We’ll look forward to it.
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Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 30 April 2013

Ten min walk to fmp but far enough away you can get some sleep if need be. Cocktails are first class and so is the food. Beautiful views, especially at night. Adam and his staff will do anything to help you enjoy, but it shouldnt be that hard. Travelled solo and met so many great people there it was hard to leave. A little more expensive the other places but you get what you pay for.....planning next trip back already

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rainsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 31 May 2013
Sawadee kab Mr. Geoff we’d better get planning for your return next year too ! A lot to do haha. Thanks not only for this review and support but for being a great guy when you were here; mixing in well with the team and our other guests alike and deservedly made many new friends along the way. Your Facebook posts are still keeping me amused. We’ll look forward to next year and hope that your buddy James can make it next time around. Take care and keep in touch.
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1 review
5 of 5 bubbles Reviewed 30 April 2013

Don't even bother looking at other hotels, this one is the biggest win!

The staff are friendly, helpful and go way beyond their call of duty. The rooms are stunning, clean and a pleasure to stay in. The breakfast was great. The pool area with its pool side bar was definitely the best part!! Amazing food and cocktails (at reasonable rates), with the most stunning views (best sunsets!) and vibiest pool parties! And great location for full moon party - close enough but not too close to be bothered by noise.

Nicest hotel I've stayed in the entire time I've been in Thailand.

Absolutely amazing!!!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KateLindegger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 31 May 2013
Hi Kate we’re flattered that you believe that we’re the only place worth considering not only on our island but in Thailand ! I happy to hear that everything was to your satisfaction and most importantly that the team were took such good care of you that you had an amazing experience. Thank you so much for telling the world and for giving us your support here on Trip Advisor. Take care and next time you come to Thailand please take your own advice, don’t even bother looking anywhere else but just come straight back to us and we’ll try to outdo ourselves.
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 April 2013 via mobile

Where do I even start with this. This place is amazing. Our pre booked accommodation elsewhere fell through and so did a very last minute booking... They were more than welcoming when we arrived, greeted with a cold towel and juice. Our room was perfect, incredibly modern. The pool itself was awesome and had breathtaking views of the sunset. We came for full moon party and met a LOT of people there who were also for the full moon party. Staff were awesome, food was great at the restaurant. Left there today and already wish I was back!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WooffNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 30 May 2013
Perfect ! Wow ! You didn’t know where to start with your review; I don’t know where to start with my thanks. What a ringing endorsement. You’ve really made us feel proud and of course your support here and 5/5 rating is priceless to us. We will be forever grateful and will be even more welcoming second time around.
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Level Contributor
6 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 22 April 2013

Very nice and modern hotel with great service. The location is perfect because you are 2 minuet from ADRIN but in a quiet spot on the exit. The management very professional. The breakfast ok and the swimming pool is beautiful!!! Very recommended !!!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shahar310784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 30 May 2013
Thanks for taking the time to support us. Great to see that we ticked all boxes; location, resort, service and management. It is humbling to see so many 5/5 reviews here and we are truly grateful and so pleased to see that we’re succeeding in making people happy.
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Berlin, Germany
1 review
3 of 5 bubbles Reviewed 22 April 2013

We spent here one week in April 2013 & were happy overall with our choice. If possible we would give 3.5 stars. For a place aspiring to set itself apart from other resorts on the island we have some comments however.

First what we liked:

- beautiful, puristic design of the hotel, including outside areas. Buildings, plants, lighting, colours are all perfectly matched

- outstanding swimming pool / bar right on the beach. Perfect place for a lazy day which makes you think twice whether you really want to go anywhere else on the island

- good gym room

And for our critical remarks:

- missing storage place for luggage and clothes. In a hotel like this I don't want to look at my backpack standing in the corner for a week

- same thing in the bathroom, way too little place to put cosmetics, toothbrush, towels, so you are constantly fighting chaos :)

- When we arrived we liked the floor to ceiling windows a lot. However, during our stay the lower half was covered with a semi-transparent film, apparently for 'privacy' reasons. For us, it somewhat destroyed the airy feeling of the room.

- During our stay the hotel was quite empty so noise was not a big issue. The room doors, however, have very poor sound insulation.

- The aircon was placed so it was blowing directly on our bed, also we found it hard to set it properly, so our room would neither turn into a fridge nor a sauna. Perhaps coming from cold northern Europe we are not professionals dealing with these things :)

- Service: most of the staff are friendly, however English is often an issue. Also we did not have the impression that staff receive much basic professional training. Barman having to check what his cocktails are made from, cups and glasses at the pool not getting cleared away for a long time, staff at breakfast sometimes seemed to be somehow frightened when you talk to them. Room service was impeccable, though.

- Compared to our experience at other hotels in Thailand, breakfast is mediocre, not much on offer beyond white toast, muesli, some fruit and eggs in different variations. We need to have our cholesterol checked after this stay :)

- The hotel restaurant in principle also does lunches and dinners, however this service was practically in come while we stayed at the Coast. To even see the menu you have to explicitly ask for it at the restaurant counter. In any case the restaurant looked so dead that we never considere eating there for lunch/dinner.

So, to sum it up once again, a beautiful hotel that does not quite fulfil its potential.

  • Stayed April 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KonstantinBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 30 May 2013
Dear Konstantin thanks for the feedback and the suggestions for improvement. We’ve already acted on the storage suggestions for the bathroom by adding shelf space there but we feel that a second wardrobe within the room would be excessive. Regarding the semi-transparent film used to half-covered the windows this is from months of collected and reviewed feedback from guests and so our solution allows light to enter the full height of the room and affords you privacy while you relax in bed. Unfortunately the aircon issue is easily resolved by using the aircon remote-control to set the temperature, fan speed and fan direction as well as many other different modes and features offered by our ac system. I advise in future if you ever have any such issues then call to reception from your in-room phone and ask for assistance; I’m sure that wherever you’re staying the staff-team will be happy to help, for sure our team are. As for your comments relating to service at the restaurant I’ve used your review as a case study to our team that they cannot let their standards drop for even a moment as without knowing it they can really affect the feeling and experience of guests; so we’re training them to always be mindful. We’ve also taken on board your comments and made our breakfast more varied; including adding wholemeal bread and a wider selection of fruit. Thanks for the review and we’ll ask TA if they can add an extra half-star to our scoring.
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Additional Information about The COAST Resort - Koh Phangan

Property: The COAST Resort - Koh Phangan
Address: 117/21 Moo 6, Ban Tai | Haad Rin Nai (Sunset Beach), Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #5 of 89 Hotels in Ko Pha Ngan
Price Range (Based on Average Rates): £
Hotel Class:4 star — The COAST Resort - Koh Phangan 4*
Number of rooms: 78
Official Description (provided by the hotel):
Contact us direct for the best rates available. Stylish and contemporary, our design is based on outdoor living bringing Koh Phangan's picturesque sunset beach and the tropical atmosphere into our resort, making it a special place for everyone to relax, enjoy and remember.Retreat to the peace and relaxation of our Sunset Beach after enjoying the island's colorful nightlife.Be our guest, make friends and experience the unique island of Koh Phangan with us. ... more   less 
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