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The Coast Resort - Koh Phangan
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Reviews (1,295)
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All reviewsinfinity poolswim up barkoh phanganfull moon partymodern designminute walk to haad rinsunset beachbeautiful hotelwould highly recommend this hotelfree kayaksgreat poolperfect stayour honeymoondeluxe roomstayed here for nightsmyothailand
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605 - 610 of 1,295 reviews
Reviewed 30 April 2014 via mobile

Great location, close enough to the main area of Haad Rin. Staff were professional and very helpful and friendly. Rooms were modern, clean and comfortable. Infinity pool and bar was the highlight! Def recommend this resort! I can't fault it!

Stayed: April 2014, travelled with friends
1  Thank Katenthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The Coast Resort - Koh Phangan, responded to this reviewResponded 25 June 2014

Dear Kate

Thanks for you review and support and your comments run through all departments so you will have made each and everyone of the team proud; and of course made me proud that my team have given you a "Stunning" and faultless holiday.

Cheers

Adam

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Reviewed 29 April 2014 via mobile

We visited this wonderful hotel for my husbands birthday, with our teenage children, the swimming pool is the best pool we have ever been in. All of the staff were incredible, smiley, happy and could not do enough for you. It's a must do hotel.

Stayed: April 2014
1  Thank Janebarnett57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The Coast Resort - Koh Phangan, responded to this reviewResponded 25 June 2014

To the Barnetts

What a great family, shame I only met you when I covered for our driver and took you guys to the pier but I must say all our team loved you guys. You're a credit to the UK.

We'd love to have you back for your Birthday too Jane or any of the kids :)

Hope you visit us again for any reason

Take care of each other

Adam, Pang and Co

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Reviewed 28 April 2014 via mobile

Stayed her for 4 nights and was very impressed with the location right on the beach and the infinity pool was great! Only negative is there ain't enough sun loungers for the hotel and also at breakfast they seemed to never get peoples orders right! Apart from them small things it was breathtaking

Craig

Stayed: April 2014, travelled as a couple
1  Thank Craigy31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The Coast Resort - Koh Phangan, responded to this reviewResponded 25 June 2014

Dear Craig

Thanks for the short but sweet review :)
Unfortunately yes on days of full capacity sometimes the loungers can be full if most of the resort decides on a relaxing day in-house and comes late for breakfast all together it can seem overrun at times so this is something we will be looking into improving.

Thanks for the feedback and happy that overall your experience was breathtaking !

Adam and the Team

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Reviewed 27 April 2014 via mobile

Beautiful hotel, Infinity pool with a pool bar went down particularly well at sunset while listening to a DJ and enjoying a cocktail or two. The staff are all very friendly and very eager to help considering they seem to be working hard all day long. Bean bags on the beach are a lovely touch. Also the Kiyaks are free to use. I fail to understand how people can say there was not enough to choose from at breakfast! There was every breakfast I could imagine and all delicious! Lunch and dinner was also lovely, a wide variety of Thai and western dishes. Rooms were cleaned everyday to a very high standard. Overall we had an incredible 5 days there and I would happily go back tomorrow! Thoroughly enjoyed our stay :)

Stayed: April 2014
1  Thank LibbyBarnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The Coast Resort - Koh Phangan, responded to this reviewResponded 25 June 2014

Hi Libby

Thanks for the compliments all round especially the thorough compliments about the restaurant from breakfast through to lunch and dinner. Happy you had and incredible 5 days and hope we can offer you the same again in the future,

If you do happily come back tomorrow the don't forget to drop us a line direct through our reservations girls to get some discount and appreciation for your support.

Hope to see you soon

Adam and all

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Reviewed 26 April 2014 via mobile

We booked a night here after we stayed in Koh Tao and I have to say we were disappointed in comparison to the other hotels we used on our holiday to Thailand. We stayed in the top of the range room which was lovely and bed very comfy however a few things let this hotel down. The lack of beds around the pool for the number of guests was absurd, it felt like there we're too many guests staying for the facilities to cope, this was also the case at breakfast where people we're fighting over tables because there wasn't enough to go around. The pool bar was good and overall look of the place was nice, we just felt the whole place was slightly overbooked and if we were to go back most likely would look for another hotel.

Stayed: April 2014, travelled as a couple
1  Thank 355ChrisD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The Coast Resort - Koh Phangan, responded to this reviewResponded 25 June 2014

Dear Chris

We are disappointed that you got this feeling of overcrowding as you see most of our reviews comment about how peaceful and relaxing they find our resort.

There are of course times on certain days when breakfast becomes overcrowded but these are usually the odd days when all Guests decide on a sleep in and come for breakfast in the last 30 mins of service. We are looking at ways to resolve this but I assure you its not the norm.

As for the lounge spaces we do compliment our sun-beds with large beach-beanbags but again it is rare days that we have a full resort and the majority of Guests decide to stay in-house and lounge by the pool and beach instead of venturing out.

I'm afraid that you've caught an unlucky day but we thank you for highlighting this as we wish to prevent any of our Guests having such an unlucky 1 day experience and so we will look at this of how to provide additional spare tables and lounge furniture for such days.

Thanks for being our Guest and thanks for giving us this feedback to help us improve

Adam and everyone at The COAST

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