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“Good place but not paradisiac”

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The COAST Resort - Koh Phangan
Ranked #6 of 92 Hotels in Ko Pha Ngan
Certificate of Excellence
Paris, France
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good place but not paradisiac”
Reviewed 11 May 2014

POSITIVE:
- Really cute design resort
- Big room (19) with comfortable king bad
- Safe box
- Wonderful swimming pool
- Good food but more expensive then closer restaurant
- Rent a scooter and wash your stuff at the shop just in face, the lady is really polite
- Close to HAD RIN, 10 minute walk

NEGATIVE
- NOT Luxury service staff but polite
- the beach of the resort we're not paradisiac but busy of seaweed

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alessio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 25 June 2014
Dear Alessio

Thanks for the Very Good review and you support and we're very happy that the positives massively outway the negatives.

For some feedback on the negatives it is our concept to provide a more relaxed and friendly service as apposed to a luxury 5 star silver-service style approach and we hope that adds to the friendly atmosphere in the resort but yes we will take your comments on board and try to take a step up in our approach.

The beach unfortunately is subject to tide and on a day where the tide is low the seaweed about 10m out from shore becomes exposed, We regret that this clearly occurred during your stay.

All in all we're happy that these 2 points didn't stop you from having a good stay.

Thanks for your stay and review

Adam and the team
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 11 May 2014

Always stay here when i go to Kp, its a very short journey to haad rin, and about 10km from Thong sala. The gym is excellent for a hotel and the rooms very comfortable. The only downside to this hotel is that it uses a wifi log in page which seems to frequently disconnect so it can become frustrating always having to re-enter passwords.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DJGoldenboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 25 June 2014
DJ Golden Boy

Thanks for being a regular visitor to us and thanks especially for taking the time to support us.
To touch on the downside of the wifi its a new system set up with the password system set up to add extra security to our guests when using the net and also to block outside people from taking up the bandwidth. It is a new system so we do have some teething problems but Im sure within the next month or so we should have it all figured out and offer the best wifi around.

As an extra point please ask for me next time your here and as such a regular visitor I'll join you for a drink at the pool-bar :)

Cheers

Adam and the team
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Exeter, Devon
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 May 2014

Great location close to Haad Rin, 10 mins walk away along the beach. The rooms are really modern, clean & comfortable. The pool is really great & overlooks the beach with a great pool bar. The staff were really helpful & friendly. The only one negative is that there isn't enough sun loungers & it was hard to get one (people were reserving with towels & then not using - arghhhhh!!!). Absolutely amazing sun set whilst sipping a cocktail in the pool - bliss!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brushton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 25 June 2014
Dear "Brushton"

Thanks for a complete 5/5 fantastic review.

Everything seemed great and we'll try to remedy the loungers for you next visit.

See you next time

Adam and all
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TA
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 May 2014 via mobile

We stayed 4 nights and enjoyed every second. This resort is new, super clean, modern design. The pool is stunning! The beach is awesome and the restaurant serves excellent food.
The only thing you need to consider is that this is 12 min if walking from haad rin village. So you need to get a taxi fir 50 per person or walk a bit. So it's not the best location for party lovers cause the surrounding is quite quiet. Amazing for couples.

Highly recommended.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Yaeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 25 June 2014
Dear Yaeer

Glad that you found our resort amazing for couples and that the facilities and service were excellent. Your only disappointment was the location but we do provide free shuttle transfers into Haad Rin Village so maybe we need to advertise and inform about this more clearly.

We hope this little addition can help us improve the experience of future Guests and hopefully a return visit from yourselves.

Thanks

Adam and all the Team at The COAST
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Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 April 2014 via mobile

Great location, close enough to the main area of Haad Rin. Staff were professional and very helpful and friendly. Rooms were modern, clean and comfortable. Infinity pool and bar was the highlight! Def recommend this resort! I can't fault it!

Stayed April 2014, travelled with friends
Helpful?
1 Thank Katendale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 25 June 2014
Dear Kate

Thanks for you review and support and your comments run through all departments so you will have made each and everyone of the team proud; and of course made me proud that my team have given you a "Stunning" and faultless holiday.

Cheers

Adam
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Wolverhampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 April 2014 via mobile

We visited this wonderful hotel for my husbands birthday, with our teenage children, the swimming pool is the best pool we have ever been in. All of the staff were incredible, smiley, happy and could not do enough for you. It's a must do hotel.

Stayed April 2014
Helpful?
1 Thank Janebarnett57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 25 June 2014
To the Barnetts

What a great family, shame I only met you when I covered for our driver and took you guys to the pier but I must say all our team loved you guys. You're a credit to the UK.

We'd love to have you back for your Birthday too Jane or any of the kids :)

Hope you visit us again for any reason

Take care of each other

Adam, Pang and Co
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2014 via mobile

Stayed her for 4 nights and was very impressed with the location right on the beach and the infinity pool was great! Only negative is there ain't enough sun loungers for the hotel and also at breakfast they seemed to never get peoples orders right! Apart from them small things it was breathtaking

Craig

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Craigy31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdamBoulton, General Manager at The COAST Resort - Koh Phangan, responded to this review, 25 June 2014
Dear Craig

Thanks for the short but sweet review :)
Unfortunately yes on days of full capacity sometimes the loungers can be full if most of the resort decides on a relaxing day in-house and comes late for breakfast all together it can seem overrun at times so this is something we will be looking into improving.

Thanks for the feedback and happy that overall your experience was breathtaking !

Adam and the Team
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Additional Information about The COAST Resort - Koh Phangan

Property: The COAST Resort - Koh Phangan
Address: 117/21 Moo 6, Ban Tai | Haad Rin Nai (Sunset Beach), Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #6 of 92 Hotels in Ko Pha Ngan
Price Range (Based on Average Rates): £
Hotel Class:4 star — The COAST Resort - Koh Phangan 4*
Number of rooms: 78
Official Description (provided by the hotel):
Contact us direct for the best rates available. Stylish and contemporary, our design is based on outdoor living bringing Koh Phangan's picturesque sunset beach and the tropical atmosphere into our resort, making it a special place for everyone to relax, enjoy and remember.Retreat to the peace and relaxation of our Sunset Beach after enjoying the island's colorful nightlife.Be our guest, make friends and experience the unique island of Koh Phangan with us. ... more   less 
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