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Panviman Resort - Koh Pha Ngan
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Reviews (1,900)
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921 - 926 of 1,900 reviews
Reviewed 28 January 2012

We stayed here for five days, after five days in Koh Phi Phi and 5 on Railay Beach. Really loved it, and really loved the town.

I'm not sure if TripAdvisor will let me write the review I want to write, because my main statement about the hotel on this page is "the reviews here are not all to be trusted". I can understand if someone has a one-off bad experience, but some of the criticisms being levelled here have no basis in reality. Two big ones:
1) There are a lot of reviews saying "service is unfriendly". Could not be further from the truth. We were bracing ourselves, since the reviews seemed so unified on this - but in the probably 20 interactions we had with the hotel staff over 5 days, we never had a single bad one. They were helpful in telling us how to get into town, helpful in recommending restaurants (i.e. didn't try to tell us there was no place good in town so we should eat in the hotel). They left the room in great shape - just no complaints at all on this aspect.
2) The resort feels like it is new and in great shape. In fact it seems pretty clear it was only constructed in the past several years; Thong Nat Pan Noi has now got 3-4 of these big resorts. Ours did not feel like a major complex because none of the buildings were too massive; we were also worried about this, but it was fine. But for people to say "this is an 80s 3-star in need of a revamp" - it's just not credible; they have never been there. Especially if at the end of the review they say "I am staying at this other wonderful hotel, here's the name."

The rooms were very spacious and the view out the balcony was lovely. (The pics on the hotel website of the room are accurate - I think the room we stayed in was called Deluxe Superior, which is their second-from-the-bottom I think - i.e. we did not stay in a standalone villa.) I liked that the balcony was big enough to have both space in the sun and space with a little roof, so we could sit out there even if there was a quick rainstorm. Air conditioning worked great, bathroom and shower are big and spacious. We didn't use room service - only ate one meal at the hotel actually, dinner the first night - it was perfectly good but there are many great small places in town so we ate there.

Finally the kicker for us was we got something like 50% off via Agoda - all in all, a no-brainer. I'm not well-versed enough to say whether this is a 4-star or a 5-star place in technical hotel grading, but it's definitely one of those, and not a 3-star. The rate plus the room itself plus the town at the base of the hill made this a great place to stay.

If you go: eat dinner at Luna, have cocktails and get a foot massage at Jip Cafe, get a real massage at Tamaporn, have breakfast and use the wifi at Star Huts. Wander over to the south beach for food at Dolphin and a pint and pool to Flip Flop Pharmacy, and go up the hill to the waterfall if you're feeling marginally intrepid, but besides that one wander, the Noi town and the beach is the main draw here.

Room Tip: We stayed in 509, a Deluxe Superior with a view out over the south (Pan) bay, in a building with maybe 10-15 of these rooms. I don't have any way to compare it to the other rooms, but it was perfectly fine and I'd recommend it!
  • Stayed: January 2012, travelled as a couple
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9  Thank cabecabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

We have just left Panviman 3 days ago and stayed there from 28th Dec until 2nd Jan.
I must say that I fully agree on the person's last review below. He said it all. Our villa was beautiful though, but we had issues with ants while staying there.
I even had booked for Pedicure at this resort. The ladies were not quite experienced and I couldn't get a word out of them, Thai only. Don't bother for pedicure, it wasn't worth it.
I also noticed whow lucky the manager of the resort was to have breakfast at the same time than the guests were. Instead of checking on his own staff if they were doing their jobs properly.
New years eve, we were there for dinner, my husband and I couldn't talk to each other so loud the music was. Before we left, this lovely waitress made us to sign the bill so we can book it into our room. We left walking back up the stairs and this strong man's voice yelled at us from below saying "you didnt sign your bill". I turned around and was shocked with the rudness. I yelled back and said "we did sign the bill". He was the ladyboy of the resort. This was rude of him! At least approach the person nicely and talk in a nice way, certainly not the way he has.
Well to finish off, I also think it desperatly needs uplifting with a highly qualified manager for this resort, then perhaps it will deserve its 4 stars, but not at the moment. Thats for sure.
We will not come back.

  • Stayed: January 2012, travelled as a couple
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2  Thank Dominique B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2012

We stayed at the Panviman for 4 nights for our honeymoon.

We had a good stay , but would like to highlight the following concerns we had, which may help new guests make up their mind whether they should stay here.

1. It is certainly not a 4 or 5 star resort as per the website and brochure. More a 3 star , but a dated one. I must admit we had a great stay but the value proposition is WAY out here.

2. The resort is over 25 years old and im unsure whether much has been changed since it was developed! maybe here and there.

3. Location and views are very good. Pool great , even a little dated.

4. Service and overall welcome feeling was terrible. We felt that we were doing them a favour by staying there. I think this stems from the " old school" management style or lack of management. I got the feeling they used the glitzy brochures to lure in guests , then Overcharge them on every thing they possibly could ( one has to pay for wifi!!) The GM I spotted spending more time dining in the restaurants than managing his staff! Seemed like he was not too bothered.

5. Resort cleaning staff were friendly and helpful.

6. Front desk operators were rude at times.

7. rooms clean, excellent view of the ocean, but very dated. Smelt a bit damp, masked by incense.

8. Breakfasts were good , but could be better for the 4 star prices I was paying.

All in all if I was paying a third of what I did I would say It was worth it. Resort needs a change of managent and a total revamp and then I would say it has something going for it.

I am staying my last night in the "Bangkok loft inn" in Bangkok 1/6 of the price and Panviman could learn something from this hotel!



  • Stayed: January 2012
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1  Thank Krigdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2011

The place is a large resort complex. The rooms are bit pricey based on Thailand standard. The cascade pool is nice. A bit hard to get to from the port. Most of the rooms are a short walk to the beach. The restaurant at the hotel serviced very good food at dinner.

Unfortunately it rained most of the time we stayed in this area, which was disappointing, but the area was beautiful and remote.

  • Stayed: July 2011, travelled as a couple
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3  Thank sean_rooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2011

We stayed here for 2 nights in November. Very nice rooms and amazing views.
If you are looking for accommodation for the full moon party this is not the place for you! It took us 1 hour by hotel shuttle..it is simply to far out you are better off staying in Haad Rin.

If you have walking difficulties this also is not the place for you. The hotel has some pretty steep hills and it is quite a work out getting around.

The pools are great.

The hotel service is terrible. It was so much effort to get them to do anything.

We probably would stay here again because we loved how secluded this hotel was. In saying that stock up on food/ water before you get here..its quite a distance (not walkable) from a 7/11.

Room Tip: It is a good location if you are on a honeymoon or looking for something secluded. If you are staying here for the full moon party it is to far out (1 hour drive)
  • Stayed: November 2011, travelled as a couple
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3  Thank Martie989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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