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Neptune's Villa
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Reviews (199)
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All reviewshaad rin beachfull moonminute walkclean roomsmain beachperfect locationgreat poolrestaurants and shopsnice staythe hotel staffpool areastayed here for nightsbeach fronttvsoapislandparty
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118 - 123 of 199 reviews
Reviewed 18 July 2010

There was no receptionist to be found at 530am when we needed them to open a locked door to the safe that had our passports. No one left a message or sign about where the night clerk was located nor did anyone tell us during check in. This caused frustration and unnecessary banging on random doors. We finally found the guy sleeping near the pool in an unmarked room. I figured it out since there was sandals outside. Bottom line: just inform us where we can find some help by a sign or verbal instructions just in case we needed someone during middle of the night.

otherwise it was a nice room. the beach outside the hotel is not worth going to since it's rocky, small garbage filled from the nearby pier. You can walk 7mintues to a nicer one so it's not a problem. The pool is nice. sadly, the way this was handled would not lead me to return.

  • Stayed: July 2010, travelled as a couple
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1  Thank ersu81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2010

Booked Neptunes Villa after reading good reviews.... was totally devestated when we got there and was shown to our "room".... can only be described as a my idea of a prison cell.

I know accomodation can be iffy in Thailand and a lot of it can be basic but this really took the biscuit.

The room was tiny, with a small double bed as soon as you walked thru the door, a clapped out old mini fridge, at the bottom of the room was a "bathroom" basically a loo and a shower head attached to the wall.

Cannot describe how bad this room was, when me and my partner were shown to our room I just burst into tears, spoke to the manger who said all rooms were full and just gave me an extra blanket as compensation - thanks!

All other rooms on the complex looked gorgeous, and the pool area was brilliant, the location could not be beaten, plenty restaurants close and only 5-10 min walk to FMP.

All in all hotel was nice but just beware you don't get one of the prison cells!

  • Stayed: December 2009, travelled as a couple
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4  Thank sophiemoorhouse_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
girlygirl363738, General Manager at Neptune's Villa, responded to this reviewResponded 13 December 2015

Dear Valued Guest,

First and foremost i would like to apologized for the inconvenience you had experience while staying with us and likewise, when you arrive it is really fully book and nothing from my staff has the solution on how to do it, solving the problem.

Again thank you for staying with us and rest assured we will try our very best .


Neptune Villa Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2010

Over priced. Nice clean rooms but no soap and no drinking water. At 2700 baht per day, I had to go out and purchase soap and drinking water. Not recommended.

  • Stayed: February 2010, travelled solo
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1  Thank jimth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2009

It was in the perfect location. Just the perfect distance to be away from all the noise of the Full moon party. the room was very clean and good value for money.
The staff were very helpful and the restaurant was nice. The only down side the nearest beach to Neptune villas is not the most appealing on Koh Phangan.

  • Stayed: June 2009, travelled with friends
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1  Thank kkkkkb09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
girlygirl363738, General Manager at Neptune's Villa, responded to this reviewResponded 13 December 2015

Dear Valued Guest,

Greetings from Neptune Villa

I would like to say thank you for the wonderful review and would like to re assure you that we will continue to do the best for the sake of our guest and we will try our very strength to give our 100% service PAR EXCELLANCE to everybody coming and going in Neptune villa.

Thank you very much and have a nice day ahead of you.


Best Regards,



Neptune Villa Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2009

Loved it! great value for money, clean massive room, fantastic bathroom with much needed air-con. no pool but 2 minute walk to the beach, just far enough to get away from the full moon party noise. The balcony had an amazing view and a good place to sit and watch the sun go down. The hotels restaurant above reception has a great selection of food all at reasonable prices.

  • Stayed: March 2008, travelled as a couple
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2  Thank kezza1871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
girlygirl363738, General Manager at Neptune's Villa, responded to this reviewResponded 13 December 2015

Dear Valued Guest,

Greetings!

We would like to say thank you for the wonderful review and hope to see you again in the near future.

Rest assured we will try our very best to render a 100% service to all.

Thank you and have a nice day ahead of you.


Neptune Villa Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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