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“DANGER!”
Review of Thongtapan Resort

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Thongtapan Resort
Ranked #30 of 92 Hotels in Ko Pha Ngan
Reviewed 9 January 2013

Nice location, very nice staf, but it is totally unsafe, specially for kids. Was there two weeks ago, my 6 years old son got super badly electrify from electric wire that were not buried, he just put his hand on it while he wanted to sit down on a little bench in the restaurant area. We spent two days in hospital! He can't write for at least a month and will need surgery in a couple of weeks. This is insane!

Stayed: December 2012
4  Thank Bloubloub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mint D, Owner at Thongtapan Resort, responded to this reviewResponded 12 January 2013

Dear Bloubloub,
We apologies once again about the accident. We are sad to hear that your son require an additional surgery, after the complete diagnose on Koh Samui before your family left here.
As advised earlier, that we are in a progress of upgrading our electrical work, we are now pleased to advise that it has begun.
We wish your son a speedy recovery.

Our sincerest apology
All Thongapan Resort team

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Reviews (261)
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89 - 95 of 261 reviews

Reviewed 6 January 2013

We stayed at this lovely, peaceful budget resort by accident as none of the flaky places on Haad Thien would take bookings for lower-cost rooms. The family-owned resort features a range of bungalows, ours for 1200 baht per night (around £24). It was clean, well kept with a cute bathroom with hot water. The bungalows are located at the end of this peaceful, sandy beach which is geared towards couples and families or single travellers looking for a quieter resort. They are set slightly uphill in a beautifully presented jungle garden. The beach front boasts a cheap and cheerful restaurant (local and western food for £2-3 a main) and a fun little cocktail bar. There is also an on-site massage hut and diving school. There are only a handful of resorts on the beach, two of which are 4 or 5* - but you can also eat and drink there if you want to mix it up, for only slightly more money. The beach itself is super quiet.
The staff are really nice and helpful - front of house is a sweet English couple Darren and Deborah, and a jolly Thai-Kiwi girl whose family own it. The restaurant and bar staff are really fun and speak at least some English.
Basically we had a great time on little money. We are now staying at a different beach for even less (£12) but while decent it's not nearly as nice. Highly recommended.

  • Stayed: January 2013
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1  Thank Reda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

Great place to stay at Koh Phangan - provided tgat you're after a calm, beautiful place and a clean, but no-frills plays.
We stayed in one of the bungalows the furthest away fromthe beach. Would imagine the experience would be even better in one of the beach-view rooms.

The restaurant is in a simply stunning setting on the most fantastic beach. Tgere is nothing much to tge food, and the service is slow and unattentive (as well as unperceptive as to whether you are in a talking-sharing-mood or not), but it is warm and heart-felt, and not pushy in an annoying way. Provided that you have a good book and a lot of time, it diesn't really matter. (If you're travelling with small kids, however, it is better to order sooner rather than later).

Would happily go back if were travelling on a somewhat restricted budget.

  • Stayed: December 2012, travelled with family
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2  Thank Adfresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013 via mobile

All 4 English speaking staff were nice enough ( altho bearded kiwi dude needs taught some hospitality skills as he usually was to be found moping about the place aimlessly avoiding eye contact and generally being weird) . The whole place feels like it was designed by a blindfolded fool . please explain why the reception has been built back 100 m from the restaurant bar and therefore guests have to walk over there as that's the only place wifi is available ? If I'm having a beer at night At the bar i wouldn't mind being able to access wifi? Duh?
Barbecue heavily overpriced. Massages that are meant to last an hour last around 35 mins
Don't ask reception staff any questions about boat time tables or info on travel etc as they don't have a scooby doo what's going on outside of how to get to the airport on Saumi using only one tour company that i suspect they are in business with . bar staff were cool . food was dumbed down tourist scran . whole beach has gone to the dogs with rubbish all up and down it ( altho to there due this resort cleaned the beach daily in front , a pity the horror house hell home 5 star place next door didn't follow suit) Overpriced greedy Thais and boring wagamamma type westerners that don't even smile hello made me glad to leave altho having to pay 200 baht one way each person to the pier is just another money spinner ( free transfers guys would be appreciated when spending a fortune at your resort anyway )

  • Stayed: January 2013
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1  Thank televisiontropics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mint D, Owner at Thongtapan Resort, responded to this reviewResponded 6 January 2013

Dear reviewer,

Thank you for your feedback.
We always appreciate constructive feedback, but sadly we do not consider this review to be one of them.

All our staffs take pride in their jobs assisting travellers from all over the globe in the best way they can. And no one is perfect. Though as an employer, we make sure there is a valid reason before anyone is to be address as “they need to be taught”. And we do not believe that any point in this review is one of them.

The reviewer obviously recognised, and at the same time forgot, that the beach needed to be regularly cleaned, yet our staff was commented as moping aimlessly. As a result, we are uncertain what point the reviewer is trying to make. Additionally, the photo which the review claimed was our resort was incorrect; it is public road and is not our property. We believe this photo will assist with cleaning up, should it be sent to the local council. The same point we have been raising for years.

We rate our resort as a 2 star resort, not 5. The obvious reasons are; the price of room difference and limited access to facilities i.e. WIFI access point. The resort was built well before wi-fi or Internet even existed. And our reception is positioned at the entrance of the resort so we can welcome guests arriving and this is our meeting point where our wi-fi is available 24 hours a day.

BBQ prices are displayed right by the food. If the reviewer felt that it was overpriced, then there is no obligation to have your meal here. Our menu is 95% authentic Thai food and everyone can enjoy something from it, so we are confused by your comment that the food is ‘dumbed down tourist scran’. The owners eat at the restaurant from the menu so it is not dumbed down tourist scran. If the reviewer asked, any of our dishes can be tailored to your palate i.e. more or less spicy.

Massages - there is a clock at the massage hut so everyone knows how long your massage was. If a customer was to arrive late for their appointment, then the massage time would be cut short to allow for the people who booked after to have their allocated time. Ultimately, if the reviewer felt that the massage was cut short, it would have been more dignified to either speak with the lady doing the massage or raise the issue with the staff in reception. We would have then been able to rectify the problem.

Ferries – from our point of view, we work with the most reliable company, who take into account the safety of passengers, capacity and on time policy. We apologise for not be able to assist you with other ferries, if you organised your ticket at the last minute and our supplier was fully booked.

Transfer to The pier – at 200 baht per person is the cheapest option between Thong Nai Pan and Thongsala. The advised price in most guide books for the island put the transfer at a minimum of 300 baht. Once again, there is no obligation to take the transfer should you able to find it cheaper elsewhere.
As per the westerners here who do not smile, we unfortunately do not have a control over that, may be they were not getting one in order to return the favour

In summary your review is full of complaints about our resort, but at no point whilst the reviewer was here did they raise any complaints with the staff so that they could resolve them at the time.

Best regards

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Reviewed 30 December 2012

We were welcomed as old friends and left as new ones. Lovely bugalows in a quiet setting. Enough lazy chairs on the beach to enjoy a day of relaxation. Wifi not in the room but good connection in the lobby. Bring mosquito repellent at dusk.

  • Stayed: December 2012, travelled with family
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Thank Fredinasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

This is an affordable and well run resort on a beautiful beach. It's location at the end of the beach gives it a cozy feel. The restaurant/bar location is gorgeous - under huge shady trees with a beautiful sea view.

Food is good. Some of the staff at the restaurant were not overly friendly or attentive, but they were certainly easy to get along with. Rooms are clean, newish, with some nice aesthetic touches. Simple, but for the price they are excellent. Some of the grounds behind the restaurant are not as visually appealing as some places I have been to, but if you keep looking toward the water you can easily forget. Overall it is very well kept - extremely clean and organized.

What I appreciate most about the place is the attentive and friendly owners. They were extremely helpful and accomodating in any way that they could to my last minute and changing travel plans.

I live in thailand and really like what this placed had to offer compared to many other places I have stayed, particularly for the price and location. If you don't need 5 star luxury and are happy enjoying a beautiful location I can recommend this resort highly.

Room Tip: Some of the rooms can be a long walk from the beach. Try to get rooms as close to the beach as you...
  • Stayed: August 2012, travelled with friends
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Thank Jonathan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

Amazing location. The bungalows are in the trees and you can hear the sea you are that close - it's right on the beach.

Previous reviewers have complained about the breakfast - not sure if they were at the same place! For 90B you have a huge choice - bacon, eggs, fruit, muesli, cereal. We ate there every morning and it was delicious. And the staff were lovely too.

We had a fan room as we are on budget and it was perfect. The windows have mosquito nets on them so we had the windows open all the time for fresh air. It was rarely too warm.

The hotel can arrange a taxi for 200B pp from the ferry terminal if you arrive during the day. This is much cheaper than getting one yourself, unless there are quite a few of you.

Great place - highly recommended

Room Tip: if you are on a budget, a fan room is perfect.
  • Stayed: November 2012, travelled as a couple
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1  Thank debstheleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Thongtapan Resort

Address: 22 Moo 5 | Thong Nai Pan Noi beach, Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites
Hotel Style:
#4 Best Value Hotel in Ko Pha Ngan
#19 Top resorts Hotel in Ko Pha Ngan
#20 On the Beach Hotel in Ko Pha Ngan
Price Range: £16 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Thongtapan Resort 2.5*
Number of rooms: 30
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Also Known As:
Thongtapan Hotel Koh Phangan
Thongtapan Hotel Ko Phangan

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