Dogs wandering around the resort x4 ( owners) and they lived right next door to our little house and barked all night ( told reception but they did nothing)
Not enough beach loungers to go around.
Holes in the mosquito nets ( asked reception again but nothing done - so had to get out the first aid kit and tape up the holes!!)
Dark rooms and even darker bathrooms ( poor lighting) but could still see the mould around the shower
No fridge, the resort could not even provide a service wash. No complimentary water.
When you had a shower the whole bathroom floor flooded.
No where to sit but on the bed, seats out side on the deck but they were wooden and uncomfortable.
Worker sanding down the damaged chairs with a electric sander right next to the restaurant so noise and dust and no-one cared,
Resort rubbish just dumped behind the restaurant in full view for the resort guest to see!!
Clean up the place Thongtapan - you have such an amazing place and you are destroying it.
Rubbish even in the little stream next to the restaurant.
A thongtapan web site quoted" beautiful bathrooms" and I was there for 4 nights and still could not find. The bathroom tap was broken and I asked reception to fix please , this time they did come - they taped it back together and as soon as I turned on the tap it was broken again!The bathroom was not pretty at all - needs a total refit
No maintenance done anywhere.
One day we were having a rest on our bed and was overcome with smoke. They decided to light a big rubbish fire outside our window - another complaint to reception. 100% to them as the fire was put out.
The restaurant food was the best thing about the place and the beach
Offered a discounted taxi service to and from the pier - 800 baht there for 4 people but on the way back they charged us 1200 baht - had to pay otherwise would be still there!
Left earlier due to the conditions and no refund.
Would not recommend.
Lovely pool over the hill in the next resort , if you want a swim and nice lounger
Staff spend the day cutting the bushes with scissors when they should have been clearing up the rubbish
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- Also Known As:
- Thongtapan Hotel Koh Phangan
- Thongtapan Hotel Ko Phangan