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“Heaven!!!”
Review of Longbay Resort

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Longbay Resort
Ranked #38 of 91 Hotels in Ko Pha Ngan
Reviewed 11 July 2013

I LOVED this place. We stayed in the cheapest bungalows but it was fab- with our own hammock and we were a 2 second walk to the lovely beach. Jack at reception was very welcoming on arrival and the whole long bay team were so friendly and accommodating throughout our stay. The setting is perfect for relaxing. The beachside restaurant and BBQ had top class food with top class service- very friendly burmese waiters and a lovely Italian manager. The bar was just by the restaurant and both were right on the beach so it had a very luxurious feel for a very very reasonable price. The manager helped us arrange to rent a motorbike and we felt very much at home for our all too short stay. I was sad to leave and I plan a return visit!

  • Stayed: July 2013, travelled as a couple
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1  Thank aine o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 - 58 of 205 reviews

Reviewed 5 June 2013

We didn't stay here but ate here a few times so our review is solely on this experience.

We ate here twice and although the BBQ food we had was nice the service was very hit & miss. You'd either be totally ignored by the waiters (we had to go and get our own drinks from the bar) or all of them would come over asking the same thing on each occasion. I am not sure how they train their staff but it needs a little work!

We tried to eat here one final time and once again went for the BBQ. On the previous 2 occasions we had had a kebab each which is served with a salad and rice as part of the meal. On this final time we ordered the same, minutes later a waiter came over to confirm we wanted 2 rices and 2 salads. Then he returned to say we could only have one rice and 2 salads which we were ok with. Yet again he came over to tell us that it was now only possible to have one rice and one salad to share. In his words "the chef has gone mad and won't make another salad". This pushed our patience a bit too far and we told them to forget it, we'd drink our drinks & go.

After cancelling our order they then proceeded to bring over our one rice and one salad which we sent back, then they turned up with the cooked kebabs which we also sent back.

What sort of crazy place is this that they'd rather waste food than make up one more salad??!

I would not recommend this place at all.

  • Stayed: June 2013, travelled as a couple
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1  Thank sofe1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013 via mobile

Stayed here for 5 nights recently in one of the garden huts. They were clean and secure and footsteps from the beautiful beach. They are a few years old I think and could do with a bit of a revamp at this stage. There is no fridge or coffee pot which is a pity. There are more modern bungalows with all mod cons for a dearer price. We originally booked for 3 nights a number of weeks in advance through Bookings.com for 2700 we then extended for an extra 2 nights at short notice and were charged B3000 even though there were plenty of vacancies so book well in advance. The breakfast and pool are excellent. You can book your ferry / bus tickets etc at reception where the staff are excellent particularly Nina.

  • Stayed: April 2013
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1  Thank Jimmy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

We have stayed in a garden hut. It is modest, but well mantained and clean. Huts dont have refrigirator. The garden is gorgeous and very well mantained. Receptionist ladies are kind, especially Nuna. Restaurant for the breakfast is modest, modest hygiene and low quality of the food. Most staff are man and they are not too much kind and not speaking much english. Beach is nice, but as most places around don't expect crystal clear water. 7/11 is 5 minutes walk behind. As well as scooter rentals. They all want passport deposit. The bungalow is over priced, but this is already common in all tourist spots on all south islands.

Room Tip: Always check the room before taking it!
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  • Stayed: March 2013, travelled as a couple
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2  Thank Hollidaystraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2013

Stayed 7 nights in January and was upgraded twice; once to beach front hotel and second to family bungalow which is very nice also facing the beach.

Resort grounds are excellent and they ensure the weeds are cleared from the beach every morning. The beach Had Yao is a nice beach but once the tide rolls out it's not good for swimming. I rented a motor bike and bombed around the island and found some nice beaches to swim regardless of tide.

The staff were friendly and always smiling and ready to help.

My only complaint was the bathrooms in the bungalows seems to be dated and need to be upgraded.

  • Stayed: January 2013, travelled solo
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1  Thank ryun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

After a previous bad experience we stumbled upon this Heavenly place and couldnt have been happier. All the staff are amazingly friendly and cant do enough to make you feel special and comfortable. We stayed in the most basic accommodation which was perfectly adequate and clean. Lovely gardens and swimming pool. As mentioned by others excellent breakfast and you cant beat the BBQ sat on the waters edge with yummy food and live music. We were even dancing on the beach!
I would recommend this resort to anyone whatever age group. Its great and I wish we'd had more time there.

Room Tip: Our room was most basic so no fridge.
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  • Stayed: January 2013, travelled with friends
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1  Thank Inez B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2013

We stayed just for 1 night here after being disappointed by another place we had booked just along the beach. The staff were so obliging, they even fitted mosquito nets for us just for the 1 night as we had been plagued by them in the 'other place'. The resort is very well kept and has beautiful grounds & pool and good breakfast. They have a great barbecue on the beach in the evening with live music. Everything was excellent including the price. I would definitely return and recommend to others.

Room Tip: garden rooms have aircon, but no fridge
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  • Stayed: January 2013, travelled with friends
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Thank heatherbella-13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Longbay Resort

Address: 58 / 5 Moo 8 | Haad Yao Beach, Ko Pha Ngan 84280, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#23 Top resorts Hotel in Ko Pha Ngan
#25 On the Beach Hotel in Ko Pha Ngan
Price Range: £23 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Longbay Resort 3*
Number of rooms: 31
Official Description (provided by the hotel):
Longbay resort is peacefully located directly on the beach at Haad Yao beach, on the northwest of Koh Phangan just about 30 minutes to Haad Rin. ... more   less 
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Also Known As:
Longbay Hotel Koh Phangan
Long Bay Hotel

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