We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Amazing staff and a great facility” 5 of 5 bubbles
Review of Milky Bay Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Milky Bay Resort
Ranked #17 of 89 Hotels in Ko Pha Ngan
Certificate of Excellence
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing staff and a great facility”
5 of 5 bubbles Reviewed 18 November 2012 via mobile

My wife and I stayed at Milky Bay for 5 nights and we had a great time. This resort has everything we needed...so much so that we rarely felt the need to leave. A great restaurant, bar, pool, and best of all great staff.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jbenphillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComaBlack, sales team at Milky Bay Resort, responded to this review, 30 December 2012
Dear guest,

We really appreciate your review. We always have believed that with our hard work and all the quality facilities and accommodation we have provided would fulfill the guest satisfaction, and from your positive review means that we are on the right track. We look forward to treat you our best again at Milky Bat Resort. We wish you all the best and take care.

Warm regards,
Sales Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

722 reviews from our community

Traveller rating
    382
    201
    69
    40
    30
See reviews for
63
329
45
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 November 2012 via mobile

We were doing a tour of the three islands and originally planned to stay for 4 nights but i stayed for 7. Slightly more expensive but the whole resort was great - location, huts (very nice), fod was top notch. Natalie and her team offered faultless service from start to finish. Special week with special memories.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndrewRd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComaBlack, General Manager at Milky Bay Resort, responded to this review, 24 December 2012
Sawasdee krub,

Firstly I want to apologize for replying late. We are very thankful for your positive comments towards Milky Bay Resort :) Your comments will be told to the staffs here to make them feel happy that all of our works have made the guests here leave with happiness. I wish you guys all the best and I hope one day you will visit us here again :) Take care and have a good time wherever you are. Again, thank you so much :)

Warm regards,
Naruedon Duriyaprapan (Pond)
General Manager of Milky Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 7 November 2012

We stumbled across Milky Bay Resort after being turned off from our original choice by rude and indifferent staff.

Milky Bay was from the beginning a service oriented experience. the front desk staff were friendly, warm and most importantly helpful! and the rest of the team was just the same from housekeeping to restaurant to the drivers that run the free shuttle service to the ferry terminals.

Our room was a lovely bungalow that more than adequately fit us with atmospheric 'stone' floor bathroom. we'd gone for the basic option as we were on a budget, but would probably go for the deluxe room as it wasn't that much more expensive an gave just a bit more extra space for extra lazing about.

the bay is right there as per the name, but much nicer to swim in the pool with the sun setting over you.

free pool table, table tennis, paddle ball, volleyball, sauna... its everything you need in a low key resort on an island like ko phangan.

If you are hungry the pizzas onsite look great, but we went up the road to a restaurant called Nong View where they will cook you up the best fried catfish i can ever remember along with any other dish you could possibly crave.

Room Tip: take a deluxe bungalow near the pool if you can spare the cash as there is more floor space. the v...
See more room tips
  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank diddysquat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishon Le Zion, HaMerkaz, Israel
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 November 2012

A friend and me arrived at Koh Pah Ngan, wishing to stay out of the partying commotion; Milky Bay seemed like a perfect place for it and it was! A calm, clean and quite resort, with great service, smiling face and a warm attitude! The workers are very polite, always willing to help with anything, not to mention their wonderful restaurant, with both western and delicious Thai cuisine!
I highly recomend Milky Bay Resort for people who don't come to Koh Pha Ngan to be near the noise and the partying; they're not expensive, the food is great, the atmosphere is calm and positive, there is a pool, a bar, and a small coastline dedicated to the resort.
Thanks Milky Bay, Eva and Shelly!

  • Stayed November 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComaBlack, General Manager at Milky Bay Resort, responded to this review, 14 November 2012
Sawasdee kub

I am very thankful that you enjoyed your staying with us and very happy that our services and facilities have met your expectation :) We always look forward to see guest reviews to know what they think about us after their staying and you comment just has energized us to keep working and working in order to maintain our standards and not to disappoint any guest.

Speaking for every staff here in Milky Bay, we will continue working hard with great service mind to make sure that the only two adjectives the guests can think of after checking out are "memorable" and "happy" :)

Warm regards,
Naruedon Duriyaprapan (Pond)
GM of Milky Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 31 October 2012

The hotel is amazingly beautiful, with it being right on the beach with stunning panoramic views. A truly wonderful stay with amazing staff, the food at the restaurant was amazing, a bit of a mess up on the prawns not being cleaned, but a small blip and they soughted it out straight away. Lifts to and from the full moon party where great as well

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SAdurbanite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComaBlack, General Manager at Milky Bay Resort, responded to this review, 14 November 2012
Sawasdee kub

Thank you so much for your review. We, every staff in every department, have worked so hard, with hearts, in order to provide the quality services, comfort, friendliness, great food and beverage, etc to every guest. We are very happy and appreciate that you had chosen Milky Bay Resort to be a part of your Thailand trip :) Wherever you are, I hope you are doing very well there and take care and hope to see you back here again in Milky Bay Resort :)

Thank you :)
Naruedon Duriyaprapan (Pond)
GM of Milky Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
5 of 5 bubbles Reviewed 30 October 2012

This place was the highlight of our trip to Koh Phangan. The hotel is very service oriented, with the friendliest staff we've seen in Thailand. You get a free transportation from the pier or from your previous hotel. We booked only one night but ended up staying for a week - it was so good. We ordered the most basic room but decided to upgrade it to superior which was totally worth the $5 difference. If you book for 3 nights and above, there is a discount.

The restaurant is beautifully set up right on the beach and has probably the best food on the island, breakfast is yummy, BBQ is just delicious. The lounge area is cozy and relaxing. You can play pool, ping pong, badminton, all free of charge.
The beach is not the best on the island but there is a pool and the atmosphere in the hotel totally compensates for it. The location is good, quiet but a short ride to many parties and other points of interest. We rented a bike for the first time in our life and it was a great experience on its own, the roads in the area are flat and safer than in Haad Rin and north east/west. The central road to Chaloklum and Malibu beach (central north) is just gorgeous and also flat.

The manager deserves particular gratefulness - the guy helped us so much with so many things. Whether it concerned our stay in the hotel or other issues, his helpfulness was beyond what you would normally expect from a hotel manager. Pond, thank you so much!

Overall, you get the greatest value for money and we would recommend this hotel to everyone, and will definitely be back some time.

Marina & Eyal, Israel

Room Tip: "Superior rooms are great"
See more room tips
  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComaBlack, General Manager at Milky Bay Resort, responded to this review, 1 November 2012
Sawasdee kub,

This is Pond the manager of Milky Bay Resort :) Firstly I really appreciate your review and I promise you guys that I will try my best to maintain the standards of the resort and will make it even better in some particular areas. Please let me know when you want to come back here again I would love to chat with you more :D Anyway, if you have any question, curiosity or you need any help about traveling in Thailand please let me I will be there for you guys :)

Last but not least, Thank you so much for choosing Milky Bay Resort to be one of your Thailand trip. I wish you guys all the best and have a safe trip and take care and good luck with everything. Hope I can see you guys again in the future someday :)

ps. This is my first ever review reply. Sorry if I wrote not that formal :)

Naruedon Duriyaprapan (Pond),
GM of Milky Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
89 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 24 October 2012

First the positives:
Others have written about how great this place is. They are right -- the beachfront lounge chairs are fun to hang out on, and the drinks at the bar are very good.
The BBQ was absolutely amazing: We had the whole red snapper, which was so fresh and perfectly seasoned. Probably one of the best meals we had in Asia.

Another good thing is the new manager. His name is Pond and he "gets it" when it comes to the needs of Western travelers. This is probably since he has lived in the US and Europe and wants to give the best service possible.


The negatives:
1. The front desk staff is TERRIBLE. They are either very mean/angry when you ask for help, or they simply don't care to try to help customers, and that is an understatement. (But don't worry, the rest of the hotel staff is really great)
2. The cheapest rooms are bad. They are no more than wooden bungalows on stilts that have holes in the floor which let insects come in at night. They are also tiny. Consider paying $5 more a night and getting a significantly better room.

Room Tip: Don't take the cheapest rooms, you will regret it.
See more room tips
Stayed October 2012, travelled as a couple
Helpful?
Thank 502Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComaBlack, General Manager at Milky Bay Resort, responded to this review, 14 November 2012
Sawasdee kub

This is Pond the Thai guy who had many and many and many conversations with you :) Hope you are doing just great wherever you are at the moment. I just wanted to say I appreciate for your review which helps us to realize more about our weaknesses.

Firstly, thank you for your positives. Our restaurant has a very good reputation in location, decoration, music, services, food and drink quality. I am saying that we will try our best to maintain the standards in order to maximize the guest happiness staying with us at Milky Bay Resort.

Secondly, we had a talk about it and again I really do apologize about the receptionist issue. However a week after you left we had a big change in reception section and now this problem has been solved and this will be proved by reviews from now on :) About the standard room case, I went to check myself and found the problem you mentioned and this problem is solved :)

Your positives brought us the happiness to our hearts and your negatives woke us up and went to solve the problems right away. Again, thank you. Take care and I hope to see you one day again in Milky Bay Resort

ps. Next time try mussels. The Israel couple above you really loved it :D

Naruedon Duriyaprapan,
GM of Milky Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ko Pha Ngan hotels
0.8 mi away
Le Divine Comedie
Le Divine Comedie
#3 of 89 in Ko Pha Ngan
4.5 of 5 bubbles 593 reviews
6.3 mi away
Cookies's Salad Resort
Cookies's Salad Resort
#19 of 89 in Ko Pha Ngan
4.0 of 5 bubbles 513 reviews
4.2 mi away
Phangan Bayshore Resort
Phangan Bayshore Resort
#25 of 89 in Ko Pha Ngan
4.0 of 5 bubbles 314 reviews
Show Prices
Show Prices
Show Prices
5.7 mi away
Koh Phangan Dreamland Resort
Koh Phangan Dreamland Resort
#34 of 89 in Ko Pha Ngan
4.0 of 5 bubbles 220 reviews
4.2 mi away
Palita Lodge
Palita Lodge
#11 of 89 in Ko Pha Ngan
4.5 of 5 bubbles 512 reviews
6.1 mi away
Buri Rasa Koh Phangan
Buri Rasa Koh Phangan
#1 of 89 in Ko Pha Ngan
4.5 of 5 bubbles 1,290 reviews
Show Prices
Show Prices
Show Prices

Been to Milky Bay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Milky Bay Resort

Property: Milky Bay Resort
Address: 103/4 Moo 1 | Ban Tai, Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Family Hotel in Ko Pha Ngan
#9 Romantic Hotel in Ko Pha Ngan
#10 Top resorts Hotel in Ko Pha Ngan
#12 On the Beach Hotel in Ko Pha Ngan
Price Range (Based on Average Rates): £
Hotel Class:3 star — Milky Bay Resort 3*
Number of rooms: 39
Official Description (provided by the hotel):
Milky Bay Resort is peacefully located on Koh Phangan at Ban Tai beach makes it is easy to travel to all parts of the island. Haad Rin, the location of the monthly full moon party, is only 15 minutes drive away, At Milky Bay all bungalows are equipped to meet the highest of standards. All bungalows are air-conditioned and have western bathrooms with hot and cold water showers. The room decor is a blend of modern sophistication with local Thai and traditional African decorative elements and furnishings. Each room has a spacious balcony with sea or garden views. The bungalows are surrounded by lush vegetation All pathways are covered with soft wood-shavings, which give the resort a special rural character, and make it comfortable to walk barefooted around the resort. Set under a crisp tropical sky, overlooking the calm inviting ocean and spilling onto a soft milky beach all huddled between beautiful lush gardens is Milky Bay. You can savour sunset cocktails, taste the delectable flavours of Thai cuisine and pizzas or enjoy a beachfront barbecue Thai style with fresh seafood.Keep yourself busy with the wide range of activities available at the resort cool your senses with a swim in the pool after a day of adventure and unforgettable images or relax with a massage followed by a herbal steam. If it is relaxation and tranquility you are after or a holiday filled with adventure, then it is all waiting for you at Milky Bay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, Hotels.com and Southall Travel so you can book your Milky Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Milky Bay Hotel Koh Phangan
Milky Bay Ko Phangan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing