Last year we visited Havana Beach Resort as part of a Saga trip. We were so impressed that this year we made our own private visit. Things have changed for the worse so we were disappointed.
The room was good but the service was hit and miss. Some days we got water and shampoo others not. Likewise the WiFi was pretty useless as it only worked occasionally.
The staff were generally unresponsive and nowhere near as friendly as the Thai people on Koh Samui. Whilst tables needed cleaning, waste bins needed emptying and clients asking for a bill, the staff were preoccupied on their iPhones at the bar. We saw one person obviously annoyed,as she had to leave the table and go to the bar to ask the staff for the bill.
Many things are worn out and need replacing. The towels are rough and hard like sandpaper and the crockery is cracked and stained.The breakfast was very basic with little variety and no pastries.
The restaurant is the most expensive on the beach with the quality of the food being no better than other cheaper outlets. Go to the restaurant to the left or right of Havana for reasonably priced drinks and food.
The beach is beautiful but there are many other resorts which will offer better value for money.More
- Free Wifi
- Free Parking