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“"Great staff, excellence location"”
Review of Tommy Resort

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Tommy Resort
Ranked #33 of 91 Hotels in Ko Pha Ngan
Certificate of Excellence
Reviewed 13 September 2013

Fabulous holiday, staff were fantastic and so very friendly. Best hotel we have ever stayed in and plan to return in 2014. The staff seemed to be able to read our thoughts and were on hand to assist before we had even asked. The views from the hotel are spectacular given that it is built on the lines from the sea to the back side.

Room Tip: It's might be loud music on the full moon party period.
See more room tips
  • Stayed: September 2013, travelled with family
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1  Thank John1589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suthee H, Manager at Tommy Resort, responded to this reviewResponded 21 September 2013

Dear John 1589,

Thank you very much for your review and the great pictures. We are very pleased to read that you enjoyed your stay and we do hope there will be soon another opportunity to welcome you back again.

Warmest regards,
Suthee Hongvira
Executive Assistant Manager
info@tommyresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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82 - 88 of 209 reviews

Reviewed 17 August 2013 via mobile

In haad rin area on the beach. Stayed here for three nights rooms were spacious and clean had lovely balcony view of pool and beach. Stayed in hotel room not bungalows.
Location is great on the beach close to shops, bars and restaurants. But far enough away that it's quiet by night. Exception would be when full moon party's are on... Because it's right on the beach.

Staff were very friendly, and most importantly constantly cleaning. Can see into kitchen as you are passing up to rooms and it was very clean which is rare in Thailand!

Breakfast was basic but nice.
Accommodation Includes transfer to port.

Found restaurant called planet hollyfood nearby good for lunch.
Would recommend staying in tommys.

  • Stayed: August 2013
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1  Thank SileIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suthee H, Manager at Tommy Resort, responded to this reviewResponded 22 August 2013

Dear SileIreland;

Thank you very much for posting such a nice review about your recent stay at Tommy Resort Koh Phangan. I am delighted to hear that you had a very nice experience on Haad Rin,also i have passed the word to the staff in kitchen from your excellence review. We look forward to welcoming you back again to Tommy Resort in the very near future.

Warmest regards,
Suthee Hongvira
Executive Assistant Manager
info@tommyresort.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

This hotel has a great location on a really beautiful beach in Haadrin. I can only comment on the restaurant, as I did not stay there. The restaurant is fine if you want to get off the beach and out of the sun for a while, but do not eat there. The beef in the Massaman Curry we ordered was raw, and the quality of the beef in the burger was more suited to dog food. Staff were fairly apathetic and inept, in comparison to other restaurants on the island.

  • Stayed: August 2013, travelled with family
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1  Thank ConorBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suthee H, Manager at Tommy Resort, responded to this reviewResponded 20 August 2013

Dear ConorBangkok,

We are sorry for the food quality and thank you for spent your time in our restaurant with your family and a dog.

As your complaint about the food to our cashier we did not argue with you or charge you for the food and you did paid for your drink 190 baht. More foods from your order are on the way but you just got off from the table.

Thank you very much for the review and we hope in the future we have an other chance to give you better service and better food quality.

Warmest regards,

Suthee Hongvira
Executive Assistant Manager
info@tommyresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2013

We were 5 persons staying there for the half-moon party and the received treatment wasn´t what I expected before got there.
I work for a spanish newspaper and have a lot of many experiences with previous hotels and what I wanna let you know is they do not care two shi** about their customers because the ubication is okay, and each half and full moon party is totally complete.
Before getting to the half-moon party, I was getting dressed at the bathroom of the bungalow and wanna know what I see? A Spider, the biggest one never seen. From the beginnig it was nasty, after all it was funny.
The ubication is great, at the sea shore, and you can play voleyball with the native guys. They are really good but the rules are different. The pool it´s okay as the rooms. The only problem what they have is to have a good relationship with tourist. They always think we are rich and we have to help 'em everywhere.

Room Tip: Bring your towells.
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  • Stayed: July 2013, travelled with friends
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3  Thank machia4l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suthee H, Manager at Tommy Resort, responded to this reviewResponded 20 August 2013

We thank you for your Trip Advisor comments about you’re stayed at our resort. Honestly, we appreciate your feedback so we can strive to improve our service standard.

We got some spider in our Resort as the Resort is covered by trees and flowers even on the swimming pool have met spider sometime but we never seen or heard the spider in the room for Tommy Resort, about your review you said have seen a spider in the toilet, this is very strange because we have no any hole in the room that cause spider coming in except the door and have no report to the front desk as we have investigated.

About the service please accept my apologies, we have no idea what happen to you because there was not clear on your reviewed. Moreover we will give service to everyone are the same service and will do our best; we can’t think you are rich or poor.

We thank you once again for taking your time to write the feedback about your stay with us.

Warmest regards,

Suthee Hongvira
Executive Assistant Manager
info@tommyresort.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2013

We booked this hotel for the full moon party in May 2013. The beach was so overly crowded days before the party, and it was great to escape into the private super clean pool! The rooms were big and amazing! We spent 2 months in Asia and both me and my cousin found this to be our favorite place we stayed at! Staff were amazing, food was amazing, free breakfast! It wasnt noisy in our rooms at all! It was so nice to be steps away from the full moon party! We brought our cameras down for the first hour, and then returned them to our room before things got to messy! We would be able to walk up to our room to use the bathroom, instead of the crowded, dirty public ones! We didnt have to pay the 100 baht to get into the full moon party! We ended up returning for the second full moon party in June 2013 last minute, and were extremely upset to find out this hotel was all booked up! It had set such high expectations for us and we had to stay somewhere else, it just wasnt the same!

I 100% recommend this hotel, and book early!!!

  • Stayed: May 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Amber D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013 via mobile

We stayed at tommy resort over the new year 2012/2013 period. It was the perfect place to stay for the full moon party. Breakfast was great and we loved the pool area. During the day you wouldn't know you were at a party beach as the grounds were beautifully clean and tidy as was the pool. There always seemed to be staff around cleaning and sweeping.

At night it was the perfect location for the full moon party it is so good to be able to walk back to your room to take a break or use the bathroom etc. right on the beach and we always felt safe around the resort during the party. Definitely recommend.

We stayed for a few nights after the full moon party and found it a great relaxing place to stay and refuel before our next move.

  • Stayed: December 2012
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1  Thank Zoe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

My sister and I stayed at Tommy Resort on a recommendation from a friend who had stayed there only the week before. We found it very relaxing. We stayed in a beachfront bungalow, which was very basic but very tired. The bathroom needs some love and care. Besides the bathroom the bungalow is what we expected.
The staff at the resort are amazing. Starting with Suthee who works on the reception desk, he was amazing. He spoke fluent English which made our stay more comfortable. All the guys who worked in the restaurant were great. Very quick to serve us any time of the day or evening.
The only things I didn't like about my stay at Haad Rin was #1 the music playing literally all night. We don't know where it was coming from but the base of the music kept me awake all night and it wasn't a 'Full Moon Party'. #2 The amount of dogs.
But Tommy Resort as a place to stay was an awesome experience. Destination was beautiful and the staff were great.

  • Stayed: June 2013, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank K T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suthee H, Manager at Tommy Resort, responded to this reviewResponded 24 July 2013

Dear KT,
I would like to express my personal thank you for taking the time to share your positive experience with our hotel and for writing such a thorough and detailed response.
I am glad to hear that you enjoyed your stay with us and that our team were able to make you feel comfortable and looked after. I will be sure to share your feedback with our respective team as there is no better motivator than the kind, positive gratitude of a satisfied guest.
For your review about the bathroom, we are now just renew it as a new bathroom.

I hope to be able to welcome you back soon at Tommy Resort again.

Warmest regards,

Suthee Hongvira
Executive Assistant Manager
info@tommyresort.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tommy Resort

Address: 90/13 Moo 6, Haad Rin Nok Bantai | Suratthani, Ko Pha Ngan 84280, Thailand
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#20 Top resorts Hotel in Ko Pha Ngan
Price Range: £46 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tommy Resort 3*
Number of rooms: 35
Official Description (provided by the hotel):
One of a Beachfront hotel set in lush tropical gardens leading onto the beautiful sunrise beach of Haad Rin. A family owned and run resort, we have established an excellent reputation for quality service. With a choice of different types of accommodation available. ... more   less 
Reservation Options:
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Also Known As:
Tommy Hotel Koh Phangan
Tommy Resort Ko Phangan
Tommy Hotel Ko Phangan

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