We only stayed here one night but we had a very good stay and received very good service.
My friend I was travelling with got food poisoning (not from the hotel) and we had to extend our stay, and the girl at the front desk was super accommodating. We didn't even have to pay extra (in spite of the harsh signage at front desk).
I read the reviews before we went there, and I suspect that the people who had issues with the staff here either had attitude, or were trying to talk themselves out of something. But, that said, it was the same girl every time I went to the front desk, and she was a little brusque the first time I spoke with her, but gradually softened the more I chatted with her. So my tip here is: be really nice to the staff if you want something. Or if you might want something later, be super nice anyways.
The room was really nice and really clean. The bathroom was one of the cleanest we had in Thai hotels. It was a bit weird to have a window from the shower into the bedroom when you're travelling with a friend, but I've seen that before. It was CLEAN, which was so nice.
You had to get the front desk people to warm up to you. They're very brusque at first. I hear this is a party town full of drunk college kids, so maybe that's why? Does everybody just treat them mean? I don't know. But they were nice after I talked to them a bit.
The pool at this place is in a courtyard, and it's freakin amazing. If I go back, I'd get a poolside room. So gorgeous. But cold. The weather wasn't that hot when we were there, so maybe that's why, but we just dipped in the pool and had to leave because we were freezing. Also, there's a swim-up bar that looks like it has never been used. That's weird, right? if this is the party town, you'd think a pool side bar would be a great thing.
Lovely hotel, clean rooms, clean bathrooms, excellent service. Yay!
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- Also Known As:
- p.p. Palmtree Hotel Ko Phi Phi Don
- p Palmtree Hotel