Hotel was nice but staff were terrible- This is not an understatement. I read the reviews before staying here and just assumed that it was just a one off bad experince... I was wrong the ladies on the front desk have a terrible attitude and for the price you pay its really not worth it. My friend and I were due to check out one day but asked to stay an extra night of which we were assured would be fine. We tried to pay but the girl told us there was no need to and that we could pay later. We came back to the hotel at 4pm only to find out that the girl had knocked off and checked us out. We had no room and had to pay for a smaller room and share it. The mega b###h at the front desk seemed to almost find this amusing because she couldn't take the smirk off her face while giving us the bad news. We had to suffer for an error made by them. No form of compensation was offered or even an apology. The place itself is decent but the staff ruined it. In particular the 2 ladies at the front desk. There was a few other incidents that pissed me off about the place but since it's been over a month the one I mentioned is all that sticks out in my mind.
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- Also Known As:
- p.p. Palmtree Hotel Ko Phi Phi Don
- p Palmtree Hotel