Tour operator in Phuket booked us.
Arrived to find kid covered in poo on the walk way.
Standard room had steel chop saw going outside the window. Complained and was only offered an upgrade which we had to pay an extra 1000 baht for (2 nights on top of 5800 including boats).
Had to sign a form saying sheets and towels would be inspected for stains at check out. And to check out an hour before the boat leaves to allow for this.
Manager surley and uncooperative.
Finaly relaxed only to be woken the following morning sub 10am by a guy hammering on the door yelling at us to check out, although was not until the next day.
Phi phi is a noisy mess and this hotel is in the thick of it.