Where to start, we booked this through a agency called 'Chaokoh Travel Centre Ltd' which is located inside Krabi Pier do not use them their complete con artists! We thought the photos of Bamboo Mountain View looked really nice and worked out a decent price for 5 nights as their was 5 of us, the photos are deceiving. We turned up and there was knowone else staying here so we knew from then this was a bad choice. Our room was high in the mountain, a padlock on the door the rooms we're filthy and the bathroom was disgusting walked in and already bugs everywhere. The pool was filthy and the staff we're not helpful at all, asked for a refund and the guy we spoke to on the phone who worked for the travel company we booked through said we'd get 2 nights refunded out of the 5 but had to come back the next day for a refund we did this and only received half, we was being put through to different people on the phone making excuses that their English isn't very good but in all honesty their English is better than our Thai and very when we asked to speak to the manager he was conviently unavailable. The way we have been treated is disgusting and before this we have done nothing but say how lovely the Thai people were. They we're nasty, rude & basically money grabbers.
Best advice do NOT stay here!
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- Also Known As:
- Bamboo Mountain View Phi Phi Hotel Ko Phi Phi Don