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“Don't ever stay here!!!” 1 of 5 bubbles
Review of Bamboo Mountain View Phi Phi Resort

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Bamboo Mountain View Phi Phi Resort
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't ever stay here!!!”
1 of 5 bubbles Reviewed 23 May 2014

Where to start, we booked this through a agency called 'Chaokoh Travel Centre Ltd' which is located inside Krabi Pier do not use them their complete con artists! We thought the photos of Bamboo Mountain View looked really nice and worked out a decent price for 5 nights as their was 5 of us, the photos are deceiving. We turned up and there was knowone else staying here so we knew from then this was a bad choice. Our room was high in the mountain, a padlock on the door the rooms we're filthy and the bathroom was disgusting walked in and already bugs everywhere. The pool was filthy and the staff we're not helpful at all, asked for a refund and the guy we spoke to on the phone who worked for the travel company we booked through said we'd get 2 nights refunded out of the 5 but had to come back the next day for a refund we did this and only received half, we was being put through to different people on the phone making excuses that their English isn't very good but in all honesty their English is better than our Thai and very when we asked to speak to the manager he was conviently unavailable. The way we have been treated is disgusting and before this we have done nothing but say how lovely the Thai people were. They we're nasty, rude & basically money grabbers.
Best advice do NOT stay here!

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank cerys r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

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Rating summary
  • Location
    2 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 23 May 2014

We were conned into staying here by an office stall in krabi before we boarded the boat to phi phi. He promised us it was the best value for money and had a nice vue, a pool table and even showed us photos. We paid him which was a huge mistake! We didn't even stay in the room for longer than 2mins before heading downstairs and demanding a refund as the rooms were full of bugs, the toilets were like something from a horror film and the door was locked by a pad lock! We were located at the top of a mountain and the bungalows (if you could call them that) did not seam sturdy! The pool was more like a pond, there was no sea view as promised, no pool table and a little hut for a bar. After hours of arguing with the workers and the man in krabi who sold us this nightmare they agreed that we would pay for 2nights stay and get the rest of our money back however had to return the next day.. When we arrived the next day to pick up our money, there only seamed to be half of it and they kept changing their mind! We have still not received the rest of this money.. Please do not book with anyone go to the hotel direct and check it out first before making any commitments do not settle for. Cheap "hotel" from a man with a picture book!

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Laila133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ko Phi Phi Don hotels

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 23 May 2014

When we arrived in phi phi to be greeted by a young man from bamboo mountain who took us on a 20 min treck to his tiny rusty little van we knew we had made the wrong decision, when we arrived at bamboo mountain we knew 100% we had made the wrong decision being fooled by a company at krabi pier who offered us an amazing deal.. Which now makes sense. This place is disgusting and needs to be shut down!!! The rooms are smelly, dirty, cramped, the pool is awful looks like it hadn't been cleaned in months. Rooms are locked by padlocks very unsafe. We are still in argument with the company to receive a refund who are one minute talking perfect English to then cannot understand us. DONOT BE FOOLED DONOT STAY HERE! Worst place in koh phi phi and probably the whole of thailand

  • Stayed May 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 May 2014

booked this hotel through a tourist information agent in Don Meung airport, from looking at the brochure for it, it looked reasonable. we arrived after a 20 minute hike to the reception. The young woman who works on the reception has very little English and is quiet rude, though the other staff were quiet nice. we were brought to our rooms which were literally bamboo shacks! Though they had working a/c. our bathroom you had to step down into it which is very dangerous as I found out within a few hours of being there I slipped on the tiles. the hotel is very out dated and need some major renovations done.

  • Stayed April 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 23 April 2014

ABSOLUTE HELL HOLE AVOID!!!

Stayed in the room for approximately 3 minutes. The hole in the wall and the rotting bamboo were enought to make me leave. My travelling party and I went to reception to cancel the booking and leave but they had already charged our card. The lady in reception pretended she could not speak English when we confronted her despite speaking good English when checking in.

We got her to ring asia rooms who we had booked the hotel through and we agreed they would refund half the money but it would take 15 days. Over 22 days later we are still waiting and today received a email from Asia rooms saying they will issue the refund as the hotel are denying all knowledge of our confrontation.

The pool was also green and the steps to the rooms were not secure and were very unsafe. Avoid at all costs.

  • Stayed April 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Blacklee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 April 2014 via mobile

ok so this stay in March for four nights was definitely different the rooms are in need of a serious update and the uneven steps on way up could do with some work too :-/ however we did stay the full four nights mainly due to the staff which were lovely helpful and very friendly, the food in the restaurant was really nice made by a lady named Sun, short five minute walk to the centre

  • Stayed March 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank staceyandvikki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 20 March 2014

We made the mistake of booking this 'resort' through a TAT agent in Bangkok who recommended it. After arriving at the hotel which is located next to some slum area via the local sewage farm we were taken up the steps of death. The room was disgusting! Holes in the wall, no furniture, smelly and devoid of any natural light. We spent most of our 1st day looking for alternative accommodation, we found the andaman resort where we booked a nice clean air conditioned bungalow by the beach for 1700 baht.

  • Stayed March 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank joeyodell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bamboo Mountain View Phi Phi Resort

Property: Bamboo Mountain View Phi Phi Resort
Address: Moo 7 Tumbol Aonang Muang, Ko Phi Phi Don, Thailand
Region: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Swimming Pool
Hotel Style:
Ranked #75 of 86 Speciality Lodging in Ko Phi Phi Don
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bamboo Mountain View Phi Phi Resort 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com and Agoda so you can book your Bamboo Mountain View Phi Phi Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bamboo Mountain View Phi Phi Hotel Ko Phi Phi Don

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