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“Need to be fit for all the steps”

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Phi Phi Arboreal Resort
Ranked #37 of 62 Ko Phi Phi Don B&B and Inns
Ballito, South Africa
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Need to be fit for all the steps”
Reviewed 21 June 2013 via mobile

The view is the only thing this resort has to offer. Be warned that you have to conquer 100's of steep steps to get to your room so bad that you don't want to go down to town for fear of getting back. Rooms are very run down and not worth the money. Take lots of mosquito repellent.

  • Stayed June 2013
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1 Thank jc26_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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217 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
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Kuala Lumpur, Malaysia
Level 6 Contributor
212 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
Reviewed 26 May 2013

A long long staircase up to the hotel but when you reach there you will 'WOW'

The rooms are well arranged at the hill side facing the Phi Phi Island and sea. You will have great view here overlooking almost the whole PhiPhi.

Don't worry about the stairs, they have staff waiting at the pier to carry your luggage to your doorstep.

Wifi only available at lobby.
Remember to get some mosquitoes repellent or mosquitoes coil from the receptionist.
Beware of monkeys in the morning. They will give you a surprise morning call at your balcony or your door.

Room Tip: You won't find this place on the map. Ask the local people or follow signboard of viewpoint. (Th...
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  • Stayed June 2012, travelled with family
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3 Thank siauhwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tønsberg
2 reviews
Reviewed 7 April 2013

Me and my girlfriend was living on the 4th floor for 7days, it was 200steps up there. But the view was amazing, and they carried our bags all the way from the pier, so its worth it.
The staff is really nice, always smiling and helpful.
The food is also good, and they have about all you need in the restaurant.
Downside is that we didn't have wifi in the room, witch they do have in the restaurant.
And they could go down a little in price.
But quiet and a good place to live!

Worth it!!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChangNoi79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 March 2013 via mobile

Me and my girlfriend stayed at this hotel and will never be returning!! It's disgustingly over priced, your only paying for the views, yet even then we were told to keep the balcony doors closed at all times due to big Mosquitos! The showers were disgusting, our sink was leeking bad and the room in general was just very unclean. Our door didn't even lock properly and it was only by chance after many attempts that the workers locked it for us.The steps leading up to it was certainly a pain too!!! DO NOT WASTE YOUR TIME!!

  • Stayed March 2013
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Helpful?
1 Thank 4dams85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ko Phi Phi Don hotels

Dublin, Ireland
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 February 2013

I didn't notice on any of the other reviews if they had any difficulty finding the place but its not on any of the tourist maps, the hotel is placed just below the viewpoint and is IMO kinda difficult to find if you were new to the island like we were! Fortunately we looked so lost a local person asked us were we okay and one of the staff from the hotel was beside us! lucky us! A member of staff came and met us and carried all our stuff to the hotel which was great!

Just before we got to the hotel we were met by this mountain of steps about 150+ i would guess which are all completely different sizes and uneven, Luckily for 20 bath each the staff carried it up which was brilliant. I personally didn't mind the climb but my girlfriend nearly cried in the 35+ Degrees heat! and that was only to the reception.

The Arboreal has probably the best views in Phi phi and you can see both beaches from the reception. The arboreal itself seemed quite run down imo, and looks noting like the pictures on the website or here and had rubbish being burnt below the reception stairs. We checked in and had to climb another 75+ steps to our room.

We got to our room and we were met with a wall of heat...even the staff member was like woah.. Our room was boiling hot and we just had to go straight to the balcony to get fresh air. I personally thought this was pretty bad management considering the heat outside not to at least turn on the air con to have the room cool. The room had a strong smell of cigarettes which was enhanced by the heat. The bed looked clean but the covers were covered in stains so hard to say and smelled like the room, The water was left out on the counter top and was as warm as tea. The bath room was okay seemed clean the shower area had a small bit of mold which was coming from the lack of ventilation in the room. Shower was nice but had no warm water. Bed was comfy and air con worked but really slow to cool the room down. The room was okay overall looked pretty run down since those pictures where taken.

Overall the place is not the worst place i have ever stayed. Its pretty decent to okay at best and could do with a bit of money being pumped into it and the rooms being totally made over. The views from the hotel and our room were amazing. Free wifi which is always nice but only in the reception. The sleep quality for me was good but my Girlfriend was eaten alive during the night and didnt sleep well at all, it was like some one held her down and shot her all over her legs with a BB gun! The staff were very nice as other people commented. The breakfast was not great but eatable, we had the choice of the American which consisted of the choice of scrambled, 2 fried or 2 boiled eggs a thumb length Frankfurt sausage and a slice of ham. Two slices of toast, coffee and juice!

Room Tip: Deluxe room has an amazing view! But just go stay in Outrigger Phi Phi Island Resort and Spa this pl...
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  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
2 Thank ciaran012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2013

Staff is SUPER Friendly, and the location.. well, if you get a good room, the views are superb, and you can see both side of the island, just as if you were on top of the lookout point. Steps to get to the top created no challenge, and actually had me resting easy at night, cause you really can't hear the noise from town, although you are basically right there in the middle of it all. The rooms were average at best, and really leaves quite a bit to desire, but none the less, I think this is a great value if you want to stay near the town, beach, and the parties, and we had a very good experience there. And I left with healthier cardio... kill two birds with one stone, with a stay here :-)

Room Tip: Specifically ask for a room with a balcony that has beach views.
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  • Stayed January 2013, travelled with friends
    • Value
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Helpful?
Thank pbea404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 January 2013

I don't agree with the poor reviews written on here, and I am glad I didn't let them put me off. My boyfriend and I stayed here very recently and extended our stay as we were very happy with Arboreal. Having booked for just 2 nights, we stayed for 5 in the end and my brother and his girlfriend checked in here for 1 night as their hotel, Sunset Bay, was so bad.

The staff are really lovely and friendly, made us feel very welcome indeed and they try very hard to make your stay pleasant.

The rooms are pretty good, yes there are a few negatives but our bed was really big and comfy, the room was clean, the shower was nice and hot, the fridge and air con worked. You aren't staying in European-standard 5 star luxury here, but you are silly to expect that if you are travelling around Thailand.

Yes there are steps up to the resort but so what!! If you can't handle it then you must be pretty unfit. Besides, it means you are further from the sounds of the full moon parties on the beach. There are lovely views from the main reception/dining area to enjoy. The food they serve is very good too.

The Phi Phi Viewpoint (20 baht entry) is directly above the hotel and it's well worth the effort to climb up there to take in the view.

I would definitely stay here again, don't be put off by the bad reviews. The worst thing about Phi Phi is the huge amount of boozed-up Club 18-30 types that have taken over the place, a real shame.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phi Phi Arboreal Resort

Property: Phi Phi Arboreal Resort
Address: 125 / 148 Moo 7 Ao-Nang, Ko Phi Phi Don, Thailand
Phone Number:
Region: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #37 of 62 B&Bs / Inns in Ko Phi Phi Don
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Phi Phi Arboreal Resort 3.5*
Number of rooms: 16
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Also Known As:
Phi Phi Arboreal Hotel Ko Phi Phi Don

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