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£20
Priceline
£25
Fully refundable before Fri, 7 Jun
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Agoda.com
£18
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Emma T
leeds

Average experience turned bad

3.0 of 5 bubblesReviewed 31 Mar 2023via mobile
The room was nice, we were a family of five with kids. Spacious room, great view, adequate bathroom. The place itself felt a bit run down and the steps would put a lot of people off staying here. Everything went well, we were no bother to the hotel, didn’t ask for our room cleaned, didn’t complain, were quiet and respectful etc etc. so when we came to check out we were so shocked to find that we were being fined for going over by 20 mins. We know that rules are rules but we also know that there is discretion and common sense. We just cannot understand why a run down hotel like this, that needs all the help it can get is actively letting relatively happy guests go on a bad note!!! A 200baht fine on check out leads to only one thing - a negative review.
Date of stay: March 2023
Room Tip: Beware steps, it’s a proper workout up to hotel. Take note of check out times
Trip type: Travelled with family
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1 - 6 of 288 reviews
Reviewed 20 March 2023

Do Not Book This Hotel! The website does not mention that you need to take the stairs approx. 500 stairs. For myself this is not a problem but for my pregnant wife it is a problem. Terrible service!!!

Room tip: Do not book this hotel! There are many more hotels that are better for the same price. This hotel has a terrible service.
Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Seaside65222718814
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 January 2023

This place is awful .. booked 3 nights because Phi Phi was pretty full .. stayed for 1 (no refund from Arboreal). The shower room looked like it hadn’t been cleaned for weeks, half drunk can of coke in fridge. The view of both bays was nice but we were lucky - the room below looked onto a toilet block. This would have been ok if described as a hostel but the was the most expensive accommodation I booked in my whole Thailand trip and the worst. Moved up to Bakao resort which was beautiful by comparison. Would not recommend.

Room tip: Go somewhere else.
Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sue P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2023

Overpriced for what it is and the experience is not so great. The toilet was not clean, and the shower area was not very inviting - it all needs modernising. The sea view was blocked by some tin structure, overall faar too expensive for the poor experience it turned out to be.

Room tip: Nearby modern hotels available at a fraction of the cost - book ahead as they get full quickly.
Date of stay: December 2022
    • Value
    • Cleanliness
    • Service
Thank mrlazy47
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2022

We were booked into a standard room by our travel agent - we upgraded as the standard was a tiny room with shower over the toilet. Backpackers style. The superior room, like in above photo was lovely but from street level was 229 steps up a hill. Room was lovely and view was fantastic. Shower had no pressure at all so very difficult to wash hair or clean yourself. Staff were very helpful however and friendly and carried our bags up and down all the steps when we arrived and departed. Cheap to stay at and the upgrade for 2 nights was only approx $25 NZD so well worth it.

Room tip: Go for top floors or you won't get a view. Rooms are far nicer.
Date of stay: October 2022
    • Location
    • Rooms
    • Service
Thank poteafarm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 May 2022 via mobile

The place is OK. Staff are nice and caring, but the facilities are very average and worn down. It’s also just very far away from anything in Phi Phi, so you have to walk through the slums (and up a lot of stairs) just to get there.
Would strongly advise to pick something better for couples or families, for a lads trips it might just do for a couple of nights.

Room tip: Take note that this is very far away from Phi Phi center, and especially at night quite a dodgy way to get there
Date of stay: May 2022
Trip type: Travelled with friends
Thank lennoneubauer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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