We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Never again”
1 of 5 bubbles Review of Natacha Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Natacha Hotel
Ranked #29 of 38 Hotels in Ko Phi Phi Don
Moscow, Russia
2 reviews
“Never again”
1 of 5 bubbles Reviewed 1 February 2013

I can say nothing about hotels managed by Natacha Tour, but there is a lot to say about their service in general. And those are not words of appraisal.

On 31 December 2012, l have been on a boat tour around Phi Phi Lei Island by Natasha Hotel & Tour (075601008).

First of all, our trip was a total mess. The sea turned out to be very rough, we did not have a chance to see half of bays and beaches that were listed in the excursion. No one on board had been told beforehand that the waves are extremely high anf that could be dangerous to sail. We were really frightened, especially those with small kids.

One of the points on our way back from the only crowded beach we were taken to was "monkey beach". While in the boat, I was bitten by a monkey which climbed on board.None of the tourists were told that monkeys are agressive. Back on the shore, l went to hospital and found out the bite might have even lethal consequences. I went to the tour company to fill a complain. The tour company representative screamed and almost fighted when I tried to explain the situation and to find out the name of the company to fill a complain. l was unable to find out the name of the representative (I was only given name of his colleague - Suda Rangdat). Such companies should be punished for not respecting the tourists, consealing information, put people's life at danger.

Stayed December 2012, travelled with family
Helpful?
Thank Stasy111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

82 reviews from our community

Traveller rating
    2
    26
    35
    10
    9
See reviews for
8
35
9
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 13 January 2013 via mobile

The rooms here are bare bones, shower over the toilet, basic AC, simple bed kind of thing. The service is pretty poor and it certainly isnt value for money. If you plan on spending any great length of time in your hotel I wouldn't recommend here!!

The positives? It's right next to the port, opposite a great Dive shop and right in the middle of the action a stones through from good bars and restaurants and the beach. We got a good nights sleep- it was quieter than we expected.

Stay here for a basic bed on an Island where sleeping and luxury is just not the priority!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelalexuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 December 2012

This hotel is average and over-priced compared to the rest of Asia. However, it is above average compared to the rest of Phi Phi island. Other rooms are as expensive or more and dirty. Natacha is clean and right beside the port. The hot water worked fine as did the A/C. Staff was helpful. Glad I stayed here over some of the other options on Phi Phi.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoshK_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 22 October 2012 via mobile

Phi phi island. It's a strange place. I visited only for 1 night and 2 days. This was enough in my opinion. It's humid, crowded, smelly and expensive.

Natacha hotel is a bit of a break away from the madness. Comfortable bed, tv, hot shower, aircon and fridge. It's not the best room in Thailand and definately not the cheapest (1100 baht) but it seems you can do a lot worse on Phi phi. I chose this hotel as it was nearly the only one in the reviews here that didn't complain about bed bugs! I can manage many things, but that is the limit.

So, yes there is a view of a wall out the window, yes the complimentary water is pure ice, yes it is pricey. However, you can't be too picky on phi phi when many budget places are down right awful.

When you are there, a place I recommend for food is Tom yum cafe. It has the best value food and it's also tasty.

Overall I would say natacha is a alright place to be for a few nights, it is only a 2 min walk from the pier, has ok staff and it's nice and quiet. A

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 20 September 2012

This room was ok - clean and conveniently located near to the pier but the room was very small and way overpriced for what it was. We also got woken up on several occasions by the hotel owner's toddler walking around the hallway exercising their vocal cords in the early morning (7am).

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clf573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
686 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 bubbles Reviewed 26 August 2012

Located right next to the pier, this is wonderfully easy to get after your stressful trip from wherever you went before. It is clean, the staff are friendly and helpful, and, as has been mentioned before, it's within walking distance of the bars but far enough away to allow guests to sleep. As a hotel, you obviously cannot expect the hostel experience that many crave in Thailand, but on Phi Phi it's easy enough to meet people anyway...

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheOExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 25 June 2012

We stayed for five nights here. The hotel is in a good location, about a 2 minute walk from the pier, which helps when you have bulky bags. It is also a good distance from the main party area so you can get a decent nights sleep, but still be able to walk to the beach bars and restaurants.

The room was nice, but the bed did take up most of the space. We had two big windows which let in alot of sunlight, which was very nice. Wifi didnt always work. The hotel is not very secure at night as there is only a half gate at the entrance, which is not locked. If someone wanted to walk in, they could easily do so.

The bathroom was a bit shabby and there was a slight musty smell in there. The tiles in the bathroom needed to be cleaned and the tap at the sink need to be replaced. As other reviewers have said, the shower is pretty much over the toilet, but this was not a big issue for us, as the place is dry after about 20 mins. The day that the cleaning staff cleaned our room, they did not empty any of the bins in the room. This was particularly annoying as they did not empty the bin in the bathroom (you cannot put tissue in the toilet). The room in general was clean however.

The staff were generally nice and helpful and helped us book tours with a discount. As a side note on the tours on offer, do not book a tour with U-Rip, as they do not go straight to Maya Beach, they make you swim in choppy water and then you must climb up an extremely dangerous rope ladder with waves knocking you against the jagged rocks. We sustained some injuries from this tour unfortunately. Make sure you get a tour that goes straight into Maya Beach and not the back of the island.

Overall, we were happy with our stay here as it was reasonably clean, quiet at night and if you are out of your room most of the day, the small issues won't bother you.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kingciaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ko Phi Phi Don hotels
0.0 mi away
Phitharom Phi Phi Resort
Phitharom Phi Phi Resort
#25 of 38 in Ko Phi Phi Don
3.0 of 5 bubbles 201 reviews
0.0 mi away
Chong Khao Bungalow
Chong Khao Bungalow
#27 of 38 in Ko Phi Phi Don
3.0 of 5 bubbles 82 reviews
0.0 mi away
Chaokoh Phi Phi Hotel & Resort
Chaokoh Phi Phi Hotel & Resort
#20 of 38 in Ko Phi Phi Don
3.0 of 5 bubbles 214 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Phi Phi Hotel
Phi Phi Hotel
#8 of 38 in Ko Phi Phi Don
3.5 of 5 bubbles 838 reviews
0.0 mi away
Phi Phi Villa Resort
Phi Phi Villa Resort
#12 of 38 in Ko Phi Phi Don
3.0 of 5 bubbles 574 reviews
0.0 mi away
Gypsy Sea View resort
Gypsy Sea View resort
#18 of 38 in Ko Phi Phi Don
3.5 of 5 bubbles 266 reviews
Show Prices
Show Prices
Show Prices

Been to Natacha Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Natacha Hotel

Property: Natacha Hotel
Address: 94 Moo 7 Ao Nang, Ko Phi Phi Don, Thailand
Region: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Beach Kitchenette
Hotel Style:
Ranked #29 of 38 Hotels in Ko Phi Phi Don
Price Range (Based on Average Rates): £
Hotel Class:1 star — Natacha Hotel 1*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Traveltool, S.L.U. so you can book your Natacha Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing