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“great couples getaway, fantastic location” 4 of 5 bubbles
Review of Holiday Inn Resort Phi Phi Island

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Holiday Inn Resort Phi Phi Island
Ranked #3 of 37 Hotels in Ko Phi Phi Don
Certificate of Excellence
Perth, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great couples getaway, fantastic location”
4 of 5 bubbles Reviewed 12 May 2014

Stayed for 4 days and enjoyed a relaxing time in a superb setting. We were in a coral wing beachfront studio...very nice and great view, although the tree directly in front blocked most of it...bit of a pity but it did provide good shade and a spot for a swing to be hung from. I have to agree with some other reviewers about the room, it was reasonably clean but there was some attention to detail missing. The only complaint was that the door to the outside shower could not be locked due to its poor installation. Food was very good at the beach restaurant, didn't try the buffet and breakfast was also adequate and the view from all restaurants was outstanding. Ate at Jasmine just down the beach which was also good. The pools were good but didn't use them much as the beach is why we were there....beach was awesome. Unfortunately there was a it of rubbish in the water. Maybe the hotel could get some staff to do clean ups during the day, especially at low tide. Staff were very helpful and assisted in all our needs. Had a great massage at the spa and went on a couple of long boat trips to Phi Phi Ley and Bamboo/mosquito island. Would recommend leaving at 7 for the phi phi ley trip...we left at about 745 and maya beach was just a little busy when we got there. By the time we left half an hour later it was out of control busy with speedboats and crowds. The same for bamboo/mosquito when the boats from Krabi turned up at about 1030. So go early morning or late afternoon would be my advice. Enjoyed a drink at the sunset bar at night although drink service could be slow when it was busy. It was a beautiful way to end the day. Band at the bar at night sang some old classics which was great, but they wrapped up about 930 so all was quiet after that...the beach was still there to go and enjoy a moonlight drink after that. Used Zeavolas speedboat service to return to Phuket because the timing was good...they were very helpful too. There were a few mosquitos and sandflies too so remember some good repellent.
Overall it was a fantastic place and probably best suited for couples on a romantic getaway.

Room Tip: Any along the beach front are best...maybe about 503/504 in the King Coral studios.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Craig D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nithas S, Front Office Manager at Holiday Inn Resort Phi Phi Island, responded to this review, 18 May 2014
Dear Craig D,

Thank you for your comments and compliments! Especially the staffs were very helpful and assisted in all your needs. They will be delighted to know their efforts and personality have been recognized.

With regards to the room, there was some attention to detail missing, I am glad to share with you that our rooms are currently undergoing soft renovations and decorations will be done thru 2014.

Regarding to your comments about the door to the outside shower could not be locked, I have asked our Engineer team to re check it, to ensure other guests are not inconvenienced by it.

With regards to the rubbish in the water, please note that our hotel conducts daily beach cleaning twice time a day and big cleaning on the beach every 2 week. By the way, I have shared your comments with our Public Area team, to ensure that we provide a more attentive service.

I would like to thank you once again for taking the time to share your feedback and look forward to having the opportunity of welcoming you back to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (405)
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English first
1 review
5 of 5 bubbles Reviewed 10 May 2014

I have been now one week in the resort. The resort is nice and familiar so that i could get easily in touch with the Chef of the resort. He promised me the best pizza ever in Thailand and he did for me. I was GREAT!!!Not only the BesT pizza in Thailand but I would say also from my Italian experience!!!Every ingredients is selected carefully and the result is just AWESOME!!
Give a TRY;) Thanks Chef!

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Valentina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nithas S, Front Office Manager at Holiday Inn Resort Phi Phi Island, responded to this review, 18 May 2014
Dear Valentina C,

Thank you for your comments and compliments! Especially our Chef. He will be delighted to know his efforts and personality have been recognized.

We hope you will be back to our resort soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 May 2014 via mobile

We visited phi phi a few weeks back for a short family vacation and I decided this would be a great place for my 13 year old son to take his first dive. The team were wonderful, well organised and professional. My son and I had a very memorable day. Thanks Julie and David.

Stayed April 2014
Helpful?
Thank PanchoGonzales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nithas S, Front Office Manager at Holiday Inn Resort Phi Phi Island, responded to this review, 10 May 2014
Dear PanchoGonzales,

Thank you for your comments and compliments! Especially Julie and David at Driving Center. They will be delighted to know their efforts and personality have been recognized.

We hope you will be back to our resort soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

My friends and I just wanted some R&R time on Phi Phi island for a few nights. I was able to book 2 nights on Holiday inn resort here. It was overall a pleasant trip. We really enjoyed the scenes here. The service was pretty good. Although the English level of some staffs are lacking, we managed to get everything we wanted. One thing it was interesting was the house keeping brought over the extra blankets and pillow cases outside of my door but didn't bother to come in and change the sheets. In result, I had to change the bedsheets on my own. In the SPA, the ladies kept talking and giggling to each other was not appropriate during our sessions.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nithas S, Front Office Manager at Holiday Inn Resort Phi Phi Island, responded to this review, 10 May 2014
Dear Frank S,

We thank you for sharing your experience about your stay!!

I am glad to share with you that we have recently training English language for all the staffs. Especially the staffs front of the house.

I am truly sorry to hear that Housekeeper were not completed their job and staff at Spa kept talking and giggling to each other, I have shared your comments with both of them and that actions will be taken to minimize re-occurrence.

We thank you once again for sharing your experience with us and hope that we will have the opportunity of making things right for you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ko Phi Phi Don, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 May 2014 via mobile

Stayed at the holiday in at the start of May.... Lovely resort located right on the beach. As we were a young travelling couple, there isn't much going on during the day. It is a relax by the pool and chill out type of a place. It's is 40 mins by boat into the main town of phiphi by boat. Which depending on weather conditions can be a rough trip. Room service was good price is on an even scale. Not as cheap at the main town. But relative to being a resort. If you are party seekers look up stay in phi phi don. But if an older couple, this is your go.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Deebs1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nithas S, Front Office Manager at Holiday Inn Resort Phi Phi Island, responded to this review, 10 May 2014
Dear Deebs1992,

Thank you for your nice comment and compliments about our hotel!!
We hope you will be back to our resort soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 May 2014

Stayed here for 3 nights from 1st of May. The hotel, location and staff are amazing. We got engaged here on our it's night and could not have found a more romantic place. We will be back again. Thanks to all the staff. Steve & Boonyarat.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stephen1958sc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nithas S, Front Office Manager at Holiday Inn Resort Phi Phi Island, responded to this review, 10 May 2014
Dear Stephen1958sc,

Thank you for your nice comment and compliments about our hotel. Especially the staffs were amazing. They will be delighted to know their efforts and personality have been recognized.

We hope you will be back to our resort soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 1 May 2014

We were here a year and a half ago and really loved it. Now we have been there a second time. Location is still AMAZING. Staff is also really really great although seems a tad less motivated than last time (it could be due to the season as we were there during Song Kran (Thai New Year)

Bungalows are VERY basic - beds, hot Water for shower, a fridge, a TV and AC. That's it! The scenery (regardless if you are on the Beach or more pulled back twoards the hill) is fantastic. You are both on the beach and in the jungle. Flowers and animals everywhere!

The kids Club is good and the staff (P'Phai) so nice. Our six year old daughter prefered to spend 50% of her time there and 50% in the pool.

The restaurants are OK, but after a few days all the food taste the same and we missed alternatives. Luckely you can venture Down the Beach and try some other places.

We will probably come back again.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kasper B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nithas S, Front Office Manager at Holiday Inn Resort Phi Phi Island, responded to this review, 10 May 2014
Dear Kasper B,

Thank you for your comments and compliments about our hotel! Especially the staffs were really really great and also Kids Club Attendant Khun Phai is good. They will be delighted to know their efforts and personality have been recognized.

We hope you will be back to our resort soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Phi Phi Island

Property: Holiday Inn Resort Phi Phi Island
Address: Lam Tong Beach, Ko Phi Phi Don 81000, Thailand
Phone Number:
Region: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ko Phi Phi Don
#3 Top resorts Hotel in Ko Phi Phi Don
#3 Luxury Hotel in Ko Phi Phi Don
#3 Spa Hotel in Ko Phi Phi Don
#3 On the Beach Hotel in Ko Phi Phi Don
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Resort Phi Phi Island 4*
Number of rooms: 127
Official Description (provided by the hotel):
Sawasdee-krab! Welcome to Paradise. Where else in the world can you walk from your bungalow straight on to a magnificent white sandy beach with coral reefs teeming with marine life? The resort is fully accessible from Phuket or Krabi. Guests from all over the world escape to Phi Phi to experience the tropical haven of Laem Tong Beach national park where Holiday Inn Resort Phi Phi Island is situated. Tonsai Bay, the island's main township, can be reached within 35 minutes by long tail boat offering more than 100 shops, restaurants, bars and the fascinating sea view point. Water sports activities, including snorkeling, diving, canoeing, fishing and long-tail boat charters are available. For your convenience, contact the reservations team to assist you with your transfer bookings by speed boat or ferry from either Phuket or Krabi. To ensure a warm & efficient welcome, please provide us with your arrival and departure details ie. flight number and hotel or transfer details before and after your stay. Thank you! ... more   less 
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Also Known As:
Holiday Inn Resort Phi Phi Island Hotel Ko Phi Phi Don
Holiday Inn Phi Island
Phi Island Holiday Inn
Holiday Inn Ko Phi Phi Don
Ko Phi Phi Don Holiday Inn

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