We just loved this resort four years ago and were thrilled to return but found the easy going, can do, is there anything else we can help you with mentality replaced by a one-size-fits-all resort with a lot of new rules and regulations.
No bicycling allowed, no cash advance even if the nearest atm is a boat trip away, no multi-talented staff in the band (rules forbid more than one function) and in general a less than happy staff that seem to struggle with the bureaucracy. It has become a lot harder for them to smile...
The location is magical and the surrounding area our favorite in Thailand, but management has lost touch with what made this resort so different and special from the rest.
One of the other signs of this is the drop in the quality of the food and the sad level of service at the pool. The (expensive) Xmas Eve dinner was exceptional for its mediocre food and only serves to push customers off site for better and more creative local food. We are, after all, in Thailand where extraordinary food at cheap prices is available everywhere!
Our only wish is for Outrigger management to wake up and make a real effort at bringing back the joy of work to the staff, get rid of nonsensical rules and fix the food problem and then watch the real Phi Phi Island Village Resort return!
- Official Description (provided by the hotel):
- A dream-like boutique resort situated on a private 800 metre stretch of pristine white sand beach lapped by the turqoise waters of the Andaman Sea. The resort is set on 70 acres of coconut palm plantations, in the privacy of Loh Ba Gao Bay on Phi Phi Island. Accommodation is comprised of 144 traditional Thai style bungalows and 12 exclusively private Hillside Pool Villas. ... more less
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- Also Known As:
- Phi Phi Island Village Beach Resort And Spa
- Phi Phi Island Village Beach Hotel Ko Phi Phi Don
- Phi Island Village Beach Hotel
- Phi Island Village Beach Resort
- Phi Phi Island Village Resort