There may have been a few positive points about this hotel eg beach, location, views...however I could never recommend it to anyone nor will I ever stay there again having suffered at the hands of the rudest most incompetent front desk staff I have ever encountered. It would not matter enormously at most hotels however at the Bay View you rely on them to collect you from the pier in Tonsai and return you promptly for ferry connections and this seems to be a major issue at this hotel. Nor do they make any apologies for it, in fact I was shouted at when I made a simple enquiry as to when our luggage and the remainder of our group were to be picked up, I've never been spoken to like that at a hotel before, it was completely unacceptable and believe me when I say that I'm really not that fussy.
Therefore I strongly suggest you do not choose this hotel when you visit PP.
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- Also Known As:
- Phi Phi Bayview Hotel Ko Phi Phi Don
- Bay View Hotel