This hotel is based in the heart of Tonsai, so near all the restaurants, cafes, bars, nightclubs etc, but it is far enough away from the noisiest bars to ensure a good nights sleep which is essential.
Even Koh Dalum now has nightclubs on it, so there are few hotels left in this area that would offer a quiet nights sleep.
The rooms (we had sea twin room) were spacious, with great sea views, good a/c, good water pressure. Great breakfast. Comfortable beds. Kettle. 2 free bottles of water every day.
However the reception staff were hit and miss, with average/ low English and service knowledge. There was one girl, Kamol, who was great, we tried to talk to her whenever we needed anything as she was helpful and spoke good English.
There was no internet in the hotel, they sold you vouchers to access a wi-fi company, but this signal was very unrealiable and i lost a lot of time and money trying to use it. In the end we just ate at restaurants and Dbooks cafe, to get free internet to check up on our emails (we had our own laptop with us)
The hotel turned off the electricity 3 times in our 1 week stay for 2 hours a time (for routine work) but they did this at the hottest time of the day, so no air-con or showers, which was very frustrating. It even went down (unplanned) the morning we checked out, so lugging around heavy suitcases in 35 degrees and trying to clear out the bathroom in pitch black.
No-one met us at the pier to collect our suitcases on arrival, nor took the cases back to the pier on exit, This is a service that nearly all other hotels offer.
The large breakfast area was used for tour groups at lunchtime, so was invaded with huge groups of people, which wasn't nice.
The pool was lovely, but only had 6 deck chairs for lots of people, we obviously swam in the sea most days, but the sea is unswimmable at low tide, so it was nice to have the pool.
Also, the hotel is full of 'rules' for everything, charging per hour for late check out, for not returning your towel, for 'washing' in the communal bathroom etc etc. If you know all this you just have to stick to the rules, no problems, but it creates a bit of a negative atmosphere to see the 'rules' stuck everywhere.
With the rising prices in Phi Phi, and the terrible exchange rate of the UK pound, we were a bit shocked at how the hotels in Phi Phi seem much, much more expensive.
We stayed at this hotel 4 years ago at Xmas (2007) and it cost 18 UK pounds, this year it cost 75 UK pounds. (this is peak prices at Xmas) The cheaper rooms were doubles only (we prefer twins) and were also lower down the building, so noisier and no views. This felt overpriced, but we saw some of the other hotels and the price was actually reasonable in comparison.
Some reviews comment on the lack of character of the hotel, yes this is true, but there are a lot of bugs and mosquitioes on Phi Phi, so i would always chose a modern room with air-tight double glazed patio doors and windows. We stayed in the more charming Banyan Villa, with all that wooden furniture and balinese style, and there were lots of bugs living in the wood, there were gaps around the wooden doors and windows so i got bitten all night long. So in Phi Phi give me modern, i don't want character.
Having a comfortable, clean, bug free room and a quiets night sleep is so important, that yes i would stay here again.
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- Also Known As:
- Phi Ko Don
- Phi Hotel