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“Good location”

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Phi Phi Banyan Villa
Ranked #7 of 38 Hotels in Ko Phi Phi Don
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good location”
Reviewed 21 October 2013

Good location, easy to find & access, there were alot of insects in our rooms but i think that was climate related too and they cleaned our rooms every day but bring extra insect repellent anyway. Staff seemed nice but they just kind of leave you alone to enjoy your holiday , overall a relaxing place to stay and worth a visit , excellent value for money

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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615 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Phuket, Thailand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2013

Classic "Bait and Switch"- I was lured in by the website offering $64US/night rooms. After a very lengthy website booking and AFTER committing, I was charged $85/US per night. As I was in a rush, I hoped the rooms would be of the $85 class. They weren't.

The rooms are dingy, dirty, towels ragged and desperately needing updating.

The WiFi hardly works. If you need to be in contact with your friends, family or business, this is not the place for you.

Same lukewarm breakfast every morning attended by a very unhappy staff.

When checking out and trying to get to the ferry with my very sick son, the front desk staff told us we had to wait to "ensure we had not left anything in the room". After 15 minutes, the girl at the desk reported there was a hangar missing from the room and we had to pay for it. HONESTLY....a cheap, flimsy HANGAR! We did not take it nor did we have an inventory check of the room as we checked in. I asked for a manager to clear this up to be told there was none there as the manager was "on vacation". The girl at the desk repeatedly told me to write to the management as I suspect she would be rewarded for her "customer hostility" and getting money for a hangar.

I travel the world for my profession and I have NEVER encountered such rudeness and incompetence.

As you read the other reviews, you will note there are quite a few of these same complaints.

Do yourself a favor and avoid this place.

Room Tip: Find another hotel.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Amy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ko Phi Phi Don hotels

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 September 2013 via mobile

Chose this place because of the fitness centre and central location. Close to the pier and far enough away from the noise of the night partying.

Fitness centre is top class, pool is a little small and it's pretty pricey for what you get in terms of standard of room. All in all a decent hotel with friendly service.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M11HRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 August 2013

The hotel is very nice, nice rooms , very good breakfast and GREAT location!
5 min walking from the beach (where the parties are :))
5 min ealking from the jetty
Alot of shops and resturant near the hotel, really nice.
people at the recaption was very nice.
The walking to the room is not so nice- if it's raining alot of frogs and snails come out..it's funny but in the night could be annoying...
plus the walking path isnt sutible for luggage.
the pool is great and have amazing garden surrounding it.
If u take beach towels u have to return it till 8 pm.
i'll recommend about the hotel to my friends :)

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hadas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2013

Well, first impression is really awful. Few receptionist staffs is very rude, no manner at all. But the room is nice even though, breakfast is average and yet the staffs serving breakfast is always put unhappy faces every morning. For what i saw, I think some of staff hotels being rude to most of Asian travelers, they look unhappy whenever Asian travelers checks-in.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sel50813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 August 2013

Great little resort right in the centre of all the action. Very clean and friendly staff. Breakfast was good and the gym was fantastic if you're into that sort of thing. Good value for money. Phi Phi Island is different from the rest of Thailand, with no cars and noisy traffic, although lots of boats in the harbour. We only had two nights there and you need more to see around the whole Island.

Room Tip: We had a room over looking the pool. Nice large balcony.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Barb T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level Contributor
269 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 8 August 2013 via mobile

The hotels location is very good, and the reception at the pier was a nice surprise.
On the good side one could add the amazingly hi-tec fitness center, but the limited 10AM-8PM opening hours lack any kind of logic. Umbrellas in the rooms are a useful touch.
Room maintenance could be improved (we had problems with a door lock and toilet flushing), and the "one beach towel per person per day" leaves a bad impression. The pool is not bad but the water quality could be much better. Lastly, the breakfast buffet is very limited (e.g. only one type of cereal...) and seating cramped.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phi Phi Banyan Villa

Property: Phi Phi Banyan Villa
Address: 129 Moo 7, Ao Nang | Muang Krabi, Ko Phi Phi Don 81000, Thailand
Region: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 38 Hotels in Ko Phi Phi Don
Price Range (Based on Average Rates): £
Hotel Class:3 star — Phi Phi Banyan Villa 3*
Number of rooms: 40
Official Description (provided by the hotel):
Phi Phi Banyan Villa locate only 5 minutes walks from Tonsai Pier. From the pier, just turn right down along the beach road. You will find a big banyan tree with the hotel reception on the left and on the right is the hotel's beach front restaurant Tonsai Seafood. Phi Phi Banyan Villa is a second hotel of Phi Phi Hotel Group. The hotel has just renovated and finished on November 2009. Bed room and bath room are clean and brand new Banyan Fitness Center is free of charge for the hotel guest. The fitness consist of work out machines, sauna room, stream room and yoga class which guest have to pay extra to join. Please note to use the fitness, a pair of proper sport shoes is needed or you have to rent one at the fitness. The hotel is 2 story building. Two room type are Banyan Wing Room and Garden Wing Room, wooden floor for Banyan Wing Rooms and tiled floor for Garden Wing Room. All rooms are with balcony facing the garden. Please note extra bed at this hotel is only a mattress on the floor. ... more   less 
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Also Known As:
Phi Phi Banyan Villa Hotel Ko Phi Phi Don
Phi Banyan Hotel
Phi Banyan Ko Don

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