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“Location, location, location! Resort not so great.”

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Paradise Resort Phi Phi
Ranked #5 of 38 Hotels in Ko Phi Phi Don
Amsterdam
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Location, location, location! Resort not so great.”
3 of 5 bubbles Reviewed 15 December 2013

Paradise resort has beach bungalows which are very basic. For the The rooms are very poor compared to the 100 USD I paid a night, the beds are horrifying and bad room looks like the hostels I stayed in when i was backpacking in Thailand 10 years ago. However, the location is magnificent. Overlooking phi phi lay and white sandy beaches which are not crowded at all. I have lunched at paradise as well which was very good. Breakfast was nice, but no fresh orange juice (pity). Would i go there again. Yes. To the same hotel. No!
Major irritation points 1) no transfer from the pier (whereas every other resort does this). 2) bungalows need to be upgraded to match the price you pay for them.

Tip: if you arrive you can freeride with the paradise pearl boat which is right next to paradise resort.
Tip 2: not a lot of people no this, but you can walk to town. Quit a nice walk as well

Room Tip: Go for the beach view bungalows
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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638 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 12 December 2013 via mobile

Stayed from the 8-10th of December 2013. We booked several months in advance and had already paid the total amount for our stay. We had confirmed twice via email correspondence to ensure that we were given Room 403, which they assured us had a clear view of the ocean.

On arrival we were incredibly disappointed to find that they had double booked this room and given us Room 406 instead, which had a view completely obscured by trees. Usually at this point a hotel would offer some sort of apology or compensation for such an error. NO compensation was given, instead they pretended this room was the one intended for us all along even though we had the email to prove otherwise.

Finally they offered us to move to our promised room for our second night, as it was being vacated. This was done in a reluctant manner, and it amazed me how they still spoke to us as if we were the ones that had made the mistake.

Secondly there were so many mosquitoes in the room as there were numerous ways they were able to get inside - through cracks in the door for example (none of the doors closed properly). Bring plenty of mosquito repellent.

Lastly the Internet worked ok, but kept going in and out every 10 minutes or so.

The location is great and the beach is less crowded than Tongsai, however we feel that they rely on this alone to bring customers in rather than good service and upkeep of their facilities. We will not be returning.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank thewijaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ko Phi Phi Don hotels

Kent, United Kingdom
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 10 December 2013 via mobile

Stayed at Paradise Resort for three nights in December 2013. The resort itself and the room we couldn't fault. Amazing - luxurious and spacious. We had a beach front villa and was worth paying extra to look out at Long Beach. Breakfast was also brilliant with loads of choice. Long Beach itself is nice, but all the restaurants belong to resorts so sometimes that can get a bit samey. Did the trip to Maya Bay - probably wouldn't have if we'd realised how busy it would be! Were advised to go early to beat the crowds - so left on private long tail at 8am but everyone else must have had the same advice! Didn't even go on beach in the end as was packed and you have to pay to get on it. Not quite as it looks in postcards! But also snorkeled on boat trip in a lagoon which was well worth it. Trip over to the main town a few evenings which is brilliant. Loads of bars and restaurants and proper Thai street food vendors. Fire shows great fun too. Worth noting it's 200B to get from Long Beach to Ton Sai, but 300B back!

Stayed December 2013, travelled as a couple
Helpful?
Thank evg85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ko Phi Phi Don, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 December 2013

The other day I was on Long Beach on Phi-Phi Don eating lunch at the Restaurant of the Paradise Resort (called ‘Paradise Cuisine’), and I noticed a small crowd of tourists had gathered on the beach around a tree.

Naturally curiosity got the better of me, and I was intrigued as to what was the fascination with this particular spot was – so I temporarily broke away from my lunch (it wasn’t that exciting anyway!) and went down to the beach to have a look…

Anyway, I quickly discovered that there was a tiny snake in the branches of the tree. However quite a few people on the beach were pretty interested in this little snake and were taking pictures with their i-phones and cameras and were smiling.

And before anyone raises the question, NO – no one was running away or screaming in sheer terror at the sight of this 30CM (yes centimetre!!) monster of a snake which was also about as thick as a chopstick!

That was about all that was happening (or so I thought) – so I went back up to the ‘Paradise Cuisine Restaurant’ to finish the rest of my lunch.

Anyway not sure the reason why, but I then watched in amazement from the Restaurant as one of the Waiters from Paradise Resort Restaurant (in his uniform of a blue polo shirt and white cap) decided to take a quick break from his food and beverage duties - and take a large piece of plastic piping and beat this tiny snake first out of the tree branches where it sadly fell to the white sandy beach below, to where it was abruptly beaten to death.

The waiter dude looked particularly happy with his handy work – while the tourists who had previously been admiring the snake now looked slightly shocked at what had happened – especially as it was no where near the Restaurant or Resort Reception.

I did think about complaining, but thought about what the ignorant waiter had just done with his plastic piping to the snake so decided against it!

However, maybe the Resort Management will learn to better educate and train their staff if it hits (no pun intended) them financially in their pockets.

Therefore, although the Restaurant food of the was o.k. – I certainly will not be returning or recommending the ambience or service to fellow travellers or spending my hard earned money at the Paradise Resort Restaurant again!

  • Stayed December 2013, travelled as a couple
    • Service
Helpful?
1 Thank Melanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirling, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Long Beach is a gorgeous beach on Phi Phi Don and we had two nights to enjoy it. Worth staying on Phi Phi.
We stayed in a Superior (Garden) Bungalow which was the second cheapest option at the hotel, it was expensive for what it was but it was clean, spacious and only 20 metres from the beach. I wouldnt worry about paying an extra 1500 baht or whatever it was when these were more than adequate. The beach is what you pay for.Unless the better rooms have a softer bed, as ours was quite hard! The air con worked well though.
Only a 5 minute 100 baht ($3.50) boat ride from the Port and you can see over to Phi Phi Ley (where Maya Bay is). And highly recommend getting a personal long tail boat for 3 hours to Phi Phi Ley where the driver takes you to the main spots for 1500 baht (for up to 4 people). Which is about $50... rather than going on a tour on a larger boat with heaps of people.
The Paradise Pearl restaurant is open for dinner and food was good and we were pleasantly suprprised with the price of food - it was generally cheaper or the same as Phuket. The Paradise Resort restaurant itself was good, drinks need to be colder though!! You can get ice though.
All in all, the beach itself was worth the trip!! An amazing place to relax for a couple of days..

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LVC21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 27 November 2013

I stayed four nights in a First Beachfront Bungalow (paying 4,700 baht per night) and I think it was expensive for what it was (even taking account of the apparent Phi Phi accommodation premium).

I could see the sea from my room but it isn't quite the uninterrupted sea view that you'd probably be hoping for, with more of my view being trees and the massage huts than of the sea. I took a photo of my room on arrival and in fairness to the resort it came out looking every bit as good as the one on the website! Putting aside the large flat screen TV (showing sixty some odd channels - many Thai and various international) the room was quite basic and a bit warn round the edges (ill fitting doors, badly patched hole in ceiling, inexplicable marks etc). On the plus side the bed was good, bottled water is provided daily, there's aged fridge (though a little noisy at night!), kettle, cups and sachets for coffee making, a pleasant housekeeping service that maintains a good standard of cleanliness and fresh towels daily (only two bath towels are provided though).

The bathroom is 'functional' with the toilet area tiled (be warned it's a paper/towels etc in a bin set-up) and the shower area mainly finished in concrete! Thanks to housekeeping it is clean but it does have more the feel of a campsite than a hotel about it.

I was given 10 hours of free wi-fi access (I think this is standard), however I found it unreliable (often dropping out) and often irritatingly slow.

The reception/information area contains a couple of PCs (chargeable at, I think, 2 baht a minute) and provides a generally adequate (I hesitate to use the word) 'service'.

And what of the Paradise Resort more generally?

As has been previously noted the restaurant is only open for breakfast, lunch and afternoon (closing around 5pm) but the neighbouring Paradise Pearl offers dinner (as well as a broader menu and rapid service). I guess it's also possible to eat at the Phi Phi The Beach Resort but that would mean taking to the beach (which I never fancied doing after I'd washed away the day's sand) whereas the Pearl is just along a decent path.

The majority of the beach/shoreline seems to be for the use of the Long Tail boats with three areas of the beach (middle and each end) designated (by marker buoys) for swimming. Paradise Resort provides a few deck chairs along its section of beach for general use but no loungers/mattresses or beach towels.

Phi Phi Town is just over the hill: it's a bit of a trek over varied terrain (beach, rock, root, path, more beach, more path) but I wouldn't fancy it after dark or after dark after drinking! There's a perilous and steep ascent/descent over rocks and roots (with guide ropes!) from/to Long Beach. There is also a Long Tail boat taxi service but I didn't put this to the test. Rather like your arrival/departure from/to Tonsai Pier it means wading in/out of the water at each end. If you don't fancy getting your feet wet, consider the Phi Phi The Beach Resort at the other end of the beach which has a pier that I'm guessing the Long Tails pull up to (you need to check this!).

Room Tip: If you're the sort that attract Mosquitos consider you're accommodation carefully. The more...
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perfect10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United Kingdom
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 24 November 2013

Practical stuff first you arrive at the hotel via long boat transfer from Tonsai bay wear no shoes and short shorts or you are likely to get wet cloths & footwear + you have to carry your luggage up the beach!
secondly the hotel does not serve evening meals so the choices are two hotels towards Tonsai bay,Paradise Pearl or Viking resort{up a hill} (both do good food) or the more expensive ?phi phi hill resort further along long beach otherwise catch a Long boat in to town 150 THB per person at night
We stayed in one of the beach bungalows, basic accommodation with most things you need AC,TV room safe, comfortable bed etc, Staff are a bit stand off -ish but sort any problems out and the guy on the desk is great
Beach is wonderful as are the Thai messages done on the edge of the beach
Breakfast is ok but not outstanding.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alfred63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Paradise Resort Phi Phi

Property: Paradise Resort Phi Phi
Address: 138/1 Moo 7 | Long Beach, Ko Phi Phi Don 81000, Thailand
Phone Number:
Region: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Beach Restaurant
Hotel Style:
#4 Top resorts Hotel in Ko Phi Phi Don
#4 On the Beach Hotel in Ko Phi Phi Don
Price Range (Based on Average Rates): £
Hotel Class:3 star — Paradise Resort Phi Phi 3*
Number of rooms: 30
Official Description (provided by the hotel):
Beach Resort on a small island. ... more   less 
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Also Known As:
Paradise Hotel Ko Phi Phi Don
Paradise Hotel Ko Phi Don
Paradise Resort Ko Phi Don

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