This was the last leg of our annual family vacation. Let me start by saying the views are incredible. However, the negative aspects of this place completely outweigh postcard-worthy views.
To begin, the first level looks like a construction site. Exposed wires, scaffolding overhead; not an issue *except* one needs to walk through/under it when coming down from our rooms. Did not feel safe.
Second, scuba diving. The hotel has a dive shop, however I only saw staff there once, with no prices or takeaway information. Considering 1. My wife and I lugged 20kg of dive gear halfway across the world and 2. I am a dive instructor in Australia working in a similar tourist industry capacity, we expected a higher level of service. The front desk staff were even reluctant to help us with transport of our gear into town because we hadn't booked with their dive shop.
Lastly, breakfast, while ample, gave me big concerns re: sanitary conditions, particularly the egg station, opening at 7:30, had raw egg (obviously pre-whipped for scrambled eggs or omeletts) sitting out in a bowl in the heat when we went down for an early beach walk at 6:45. Also, the beef was obviously left over from dinner the night before--it was rock hard tough.
My biggest criticism is the staff. I realise there are cultural and language barriers, but in every aspect, whether it was trying to organise transfers, diving, transport to town, etc...they seemed uninterested, unhelpful, and at times obstinate. They had the attitude like any request was an inconvenience.
Overall the "secluded and picturesque" resort was really more isolated and inaccessible. If you expect staff to be helpful and want easy access to town and activities, I would recommend you stay somewhere else.
- Official Description (provided by the hotel):
- Phi Phi the Beach Resort is a peaceful hillside villas located at the most beautiful beach of Phi Phi Island with fantastic view of the ocean, white sandy beach and crystal clear water. You will enjoy holiday and have fun of snorkeling regularly see Black Tip Reef Shark, Dining in our Thai restaurant see sunset and have your fabulous moment. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com, TripOnline SA, Expedia, Hotels.com, HotelsClick, Ebookers, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Phi Phi The Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Phi Phi The Beach Hotel Ko Phi Phi Don
- Phi The Beach Hotel
- Hotel Phi The Beach
- Phi Phi Beach Resort