So having booked online for two nights, we arrived at the resort in a good spirits because Koh Phiphi is such a beautiful island. However, that quickly changed when we arrived at the resort. Firstly, the foyer stunk really badly of cat urine, which we traced to the couches reserved for the guests to sit on. We looked past this however, and asked to see the rooms before we checked in. The rooms they showed us were run down, messy and not the same as the pictures we were shown when we booked. We spoke to the manager, saying that we did not want the rooms because of the state they were in, and instead of rectifying the situation, he threatened to charge my friend's card, regardless of whether we stayed or not. She promptly said she would empty her account (which she did) so he couldn't charge us. He was rude and arrogant about the situation, although the other hotel staff were really nice to us. We asked to see some other rooms, which the other hotel staff agreed to because the manager left, and the ones we were shown were in a lot better condition, the same style rooms but newer. We asked if we could stay in them for a night, but would be leaving the next morning. They finally agreed and we left the next morning, not without telling them they would be receiving a bad tripadvisor review.
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- Also Known As:
- Andaman Beach Hotel Ko Phi Phi Don
- Andaman Beach Phitsanulok