Wow what a beautiful part of the world to be in. You spend your hard earned cash, you time and energy travelling to the other side of the world to a small beach resort on koh Phi Phi... the beach here is amazing not to mention the cozy little rooms tucked away in the trees. Nothing could spoil this right? WRONG This resort is totally destroyed by their terrible TERRIBLE staff and service. We arrive, day one. A sign is held up high to travel to the resort by boat... little did we realize we have to pay for this their and back... its 150 baht by the way about £2.70 e/w. Ok we can skip that. How about checking into your room, going down for dinner @ 8.30 pm to be told quite abruptly dinner closed at 8.30 and when your girlfriend can't decide on her order in 30 seconds, the short tempered staff member huffs and puffs and rolls her eyes. Dinner closes at 8.30?!?! Ok... lets move on. Now for most people sleeping in on holiday is a must - right? Not here, at relax beach resort they build a cabin right next door to you at 7am. BANG BANG drill drill.... So you walk down to complain to be promised a new room (which we were given) with 1000baht off the price (just over £24) thats great when you only pay £30 for the room anyway! (lets come back to this later).... So, internet is 50 baht ... why the hell are we paying for internet these days? tours are overpriced and you have to RENT EVERYTHING (snorkeling etc).Oh and by the way you only get electricity in your room from 6pm to 6am... again stumped. Note there is a water shortage on the island so dont think you're getting a fresh hot shower... its cold sea water all the way! (suppose thats not the resorts fault)... So after 2 days its check out time... lets get the bill. So that 1000baht refund for my room, not a refund... thats how much they are charging me so i saved .... wait for it.... £6!!!!! Oh thank you relax resort for your rude staff and rubbish customer service... i'll never come anywhere near this place again!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Ctrip TA, Agoda, Hotels.com, TripOnline SA, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Phi Phi Relax Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Phi Phi Relax Beach Hotel Ko Phi Phi Don