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“Very nice location, but that's the only good thing”

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Phi Phi Relax Beach Resort
Level 4 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very nice location, but that's the only good thing”
Reviewed 16 July 2014 via mobile

Very nice location, but that's almost the only good thing.

At the pier there was a guy with a note waiting on us. After 50 minutes, a boat arrived and we stepped in. Staff boarded the luggage. It was a 30 minute cruise to the resort, very remote and quiet.

Because other things were already described by others, i only write some important things to be taken into account:
- staff is unfriendly. This is a relax resort, not a labour camp. Staff should be friendly and interested. You are welcomed with a glass of water. It is better to serve a cocktail or nothing.
- jam at breakfast was 4 months out of date/expired.
- although located remote, food is quit affordable. 170 baht for scrambled eggs, two slices of bread, coffee and expired jam.
- VERY IMPORTANT: you have to shower with salty (cold) water, what means that your body stays sticky. Every two days the room is provided with a almost unliftable bottle of 15 litres of fresh water to end your shower with, wash your face and brush your teeth.
- Bed is very small for a relax resort, only 130 centimetres.
- The hiking trail to the village is almost a no-no, it is like 90 minutes, half of it on a very steep and small path through the forest. Do not do this in darkness, it is dangourous. There were no viewpoints. From village to relax resort, signage is poor.
- Taxiboat fares rise after 5 PM to 1000-1200 baht due to low tie (dangourous rocks).
- Not so many excursions. However, excursions are affordable. We did an halve day boat trip. Due to weather conditions, this turned out to be the heaviest and scariest ride of our lives.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vink1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Vietnam
Level 4 Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 July 2014

The location is extraordinary for those seeking a summer gateway, especially couples who love exploring. The bungalow was nicely designed with great view over beautiful beach. There is also a golden chance to do snorkeling, kayaking or taking long tale boats to paradise alike bays. Such a peaceful and romantic island!
Ironically, this place is lacking in fresh water, electricity and other certain essential services (obviously since it's an exceptional island:D) Visitors might feel rather dependent on the resort.

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CassieNg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape St Francis, South Africa
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2014

Myself and my 3 kids with 2 partners spend 5 nights at this resort- 3 Bungalows in total
The location is fantastic- the best snorkelling spots on your doorstop!! BUt the staff were rude and soo relaxed. they were busy with renovations( no warning given) the place looked like a Dumping site with furniture packed on heaps all over,building rubble everywhere, hammering from 07h00 in the morning till 18h00 at nite, The bungalows have NO WARM water, cold sea salt showers, NO electricity from o6h00 till 18h00 , no kettles or fridge in your apartment, so EVERYTHING needs to be ordered from the Restaurant, gets Very pricey - its a bit far out with 21-26 year olds that needs some action, NOt recommended ATT ALL

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank JOSENE2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2014

First of all, I have to say this place is beautiful. Straight off a post card, the beach is beautiful and the sea is so clear and great for snorkeling/ kayaking/ exploring etc. Unfortunately, this is about the only good thing i have to say...

We stayed here for 3 nights but contemplated leaving after only a few hours. The huts are stiflingly hot, with holes all over the walls and floors that allow any bug/lizard/crab/beast in your room.

The toilets were disgusting, with no FRESH water, only salt water from the sea that came through a rickety shower head and a tap. Every 2 days they supplied us with a container of clean water that we could use to brush our teeth and wash with... from a bucket.

There is no electricity in the huts from the hours of 6am to 6pm every day. Even when the electricity was on the fans that were supplied made very little difference to how stuffy and roasting the room was. Plug sockets were also loose so the fans had to be wedged in with water bottles.

It is worth also noting that there is no fridge so the 2 water bottles that they supplied each day are hot. Not warm; hot.

The restaurant was under construction while we were there so any food that we ordered we either sat at the bar to eat or sat on the tables on the beach (which was ok). The food was very average with some dishes being quite nice and others being not nice at all (hit or miss). The restaurant/bar closed at 8pm every night and after this there is absolutely NOTHING to do. You are now sitting on the beach in complete darkness, with a torch, watching crabs dig holes.

Staff friendliness was mediocre at best. There was a very friendly girl that worked the bar, and another friendly guy that seemed to do everything, however everyone else was permanently miserable.

It is also totally secluded from the main parts of the island with the only way to get to the centre is between a taxi boat (costing you 300 baht) or an hour long trek through the jungle and searing heat.

If you enjoy being bored out of your mind, roasting hot with no escape from the heat, eaten alive by bugs, completely secluded and unable to sleep then give Relax Beach a visit. Otherwise book somewhere else and enjoy Phi Phi because it is beautiful.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank DavidMcDaid1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 July 2014

I'll begin with our biggest complaint only because it was how we were treated at check-in. Initial impressions are important and unfortunately that is their biggest problem. Oay, the name of the girl who checked us in was rude, unfriendly and flat out condescending at check-in. She is awful and remained completely rude our entire stay there. THANKFULLY, the rest of the stay was nearly perfect and I truly do miss this place. It is secluded, but the restaurant is great and most of the staff is very helpful. The snorkeling walking straight out from the beach is very nice. We used the scuba diving guides at the resort, they were also great. Again, the resort would be much better off if they get rid of Oay, the girl up front. A little management of the staff would go a long way here, but regardless of the staff, I would definitely go back, I'd just be a little more prepared for a couple inept staff members.

Room Tip: Paradise bungalow was newer and nice. We were there in the off season so the prices were great.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parbold, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014 via mobile

Firstly we were greeted by unfriendly staff - a young girl with a very bad attitude.

Unfortunately this tainted are view towards the resort from start. We stayed 2 nights.

Rooms
Bungalow rooms with a fan. The fan had no effect on the temperature.

Location
For us the location was too secluded, the beach was gorgeous! So clean and lovely for snorkelling.

Food
The food was fine but nothing special. The entertainment was a bit poor in the night time.

I would not go back here again the unfriendly staff have definitely ruined this resort. If it wasn't for the poor welcome we may have enjoyed the stay after the 2 nights we checked out and headed on.

If you want a holiday where there is nothing to do but sit by the beach and eat at the same restaurant with no entertainment this is the place for you.

Stayed July 2014
Helpful?
1 Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 July 2014

I've spend 3 days in this charming little hotel in Koh Phi Phi and i loved every minute of it. The price is amazing for what you get and nothing can beat this view!

The rooms are made up of small houses/bungalows. Each bungalow has a porch, with 2 soft mattresses in case you want to take an outdoor nap. Bungalow itself is made of wood and is so adorable inside. A big bed with a mosquito net, spacious with a bathroom. Fan is at ceiling so you get a nice breeze and there is a fan on the floor white you can set to rotate. Adorable!

The hotel has its own restaurant and a bar. The food is beyond delicious and prepared so beautifully, and the bar makes the best milkshakes like Banana Lassi and a Chocolate Banana. Some drinks and food items come inside a pineapple - it just looks fabulous. The restaurant is on the beach, with water about 20 feet from you - instead of eating, we've spent time staring at the ocean and daydreaming. There is internet/wifi on site which you have to pay for. They also do amazing massages in a little outdoor space - these are a must for total relaxation, prices are good. You can get a boat to take you to the main Koh Phi Phi harbor if you want other food or entertainment and you can also do an amazing hike from this hotel to the top of the mountain which has most spectacular views of the Koh Phi Phi harbor. At night, the hotel gets turned into a little social hub with good music playing, candles everywhere. This is not a party party resort and it's nice and quiet at night so you can sleep but it's lively enough to also enjoy a drink at the bar in the evening.

Beach is amazing and beautiful, you can swim and snorkel and there is so much fish right at your feet - you can also spot little crabs on the beach.

I've stayed here before and this will be my #1 hotel when i next come back to Koh Phi Phi island. Thank you Phi Phi Relax Beach Resort - keep your charm and your affordable prices and we'll keep coming back!

Room Tip: I wouldn't take a room closest to bar but somewhere in the middle of the resort - it's all v...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amaluna2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phi Phi Relax Beach Resort

Property: Phi Phi Relax Beach Resort
Address: Phak Nam Bay, Moo 8, Ko Phi Phi Don 81000, Thailand
Region: Thailand > Krabi Province > Ko Phi Phi Don
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #3 of 88 Speciality Lodging in Ko Phi Phi Don
Price Range (Based on Average Rates): £
Hotel Class:3 star — Phi Phi Relax Beach Resort 3*
Number of rooms: 47
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Also Known As:
Phi Phi Relax Beach Hotel Ko Phi Phi Don

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