My wife and I took our two kids to Phi Phi on holiday from South Africa. After extensive research on the internet we decided on Relax as the perfect resort. Well, when we arrived and stepped off the longtail it is jaw droppingly beautiful. Unfortunately too many issues at the resort tainted our stay here. No mention was made of the extensive renovations taking place, so the place looked like a tip, with tables and chairs stacked in the restaurant. There were building materials and rubble stacked around the public areas There was hammering and drilling from morning till late afternoon. When I questioned the staff about this they were very dismissive without any apology. The food was average and the seating in the the restaurant was make shift The rooms are simple, with brown sheets on the beds. The bathrooms are terrible,dirty looking with no hot water only salty cold sea water showers.One feels as though they are charging for everything,the boat from the pier - 150 bt, internet - 50 bt, - a single slice of bread to feed the fish while snorkelling - 20 bt , a glass of hot water - 20 bt and so it goes on. The worst thing about the resort are the the staff. They are RUDE and think they are doing you a favour by attending to your basic needs. In particular a woman called Bee is incredibly unpleasant. Its a fantastic location but the place needs serious management and maintenance done out of season !!
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- Also Known As:
- Phi Phi Relax Beach Hotel Ko Phi Phi Don