While the location was good and the room was fine I would never recommend this hotel to anyone. Even my worst enemy. I have never been treated so badly by an employee in my life.
Our horrible experience began when the horrible woman at reception claimed she couldn't find our reservation.
After going back and forth for 45 minutes, she revealed that basically an entire building was empty and there were plenty of rooms making the entire debate pointless. At which point she asked us to cancel our nonexistent booking.
Later in our visit she called me stupid to my face because I asked for change. And yelled at us when we asked to call a cab and told us to try on the street.
In the 3 days we were there our room was never cleaned and we had to pay for each roll of toilet paper.
Weigh the price and location against the constant anger and aggravation.
- Official Description (provided by the hotel):
- Koh Tao Tropicana Resort is located on the south part of the island at Chalok Bann Kao Bay with private and peaceful atmosphere. We offer a friendly service and reasonable price of accommodations both air-conditioned and fan rooms with private bathroom and balcony near by the beach and at our lovely and quiet garden. A very relax beach front Restaurant offer reasonable prices for all dishes with cushion and table area. Free Wi-Fi access in restaurant and at the garden. Front desk staffs can assist you all tickets to travel around Thailand. Let make a lovely stay at Tropicana Resort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo and Agoda so you can book your Koh Tao Tropicana Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Koh Tao Tropicana Hotel Koh Tao