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“Worst hotel ever. It's noisy, dirty, and smelly ”
1 of 5 bubbles Review of AC Resort

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AC Resort
Ranked #48 of 49 Hotels in Koh Tao
London, United Kingdom
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Worst hotel ever. It's noisy, dirty, and smelly ”
1 of 5 bubbles Reviewed 18 August 2014 via mobile

The good points:
comfy bed.
Good central locations
decent size pool.
Good ac unit.

The bad points:
Soiled blood stained bed sheets.
Yellow stained bath towels
Very thin walls. Hear the dance music from all the clubs like it's next door.
Weak security, flimsy door lock
No safe
Pathetic shower, weak and like warm
Smelly bathroom, mould and feces smell
Dirty rooms, grimy and dusty
Offensive hotel poster In room. With hitter on it. (Could cause offended to someone not knowing it's a English propaganda poster from the war to save fuel on cars)
Very rude staff, don't let you take food from the restaurant to your room, their loss, I went else where for food and took it away.
Reception is hard to find many people asked me where it is.
The water in the resort to make it look like a lagoon paradise is stagnant with many many mosquitoes got bitten a lot. Roads also live in these ponds and are VERY BERY LOUD.

Bottom line believe the other reviews here, I thought I'd give it a go and for the money it was a rip off, you can get better if you book early (I didn't) it should be 7-8£ a night not £30. It's noisy, dirty, and smelly

Stayed August 2014, travelled as a couple
Helpful?
105 Thank Guynevard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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224 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 bubbles Reviewed 12 August 2014 via mobile

Let me say that the good point of this resort is the location, on the main walking street and just 30/40 mt from the beach.
Rooms are very simple, not dirty but old and consumed.
Wifi is working only in the restaurant
A lot of mosquitos
Food at the restaurant it is ok and price also ok.
Personally i dont suggest this place.

Stayed August 2014, travelled with friends
Helpful?
24 Thank Stefano-wmp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Koh Tao hotels

Belfast, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 27 July 2014

We had to stay here because we couldn't get booked onto the boat. The hotel did a good deal and gave us bungalows. For one night, they were fine but, I wouldn't want to spend too much time there. The staff seemed nice and the food in the restaurant was good, with a gorgeous view.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank ptmagnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stonehaven, Scotland, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 bubbles Reviewed 18 July 2014 via mobile

We checked in for around 10mins and left. The other reviews don't lie. The room which we were given - was dirty/filthy. Toilet was covered in something; not sure what but it was very unpleasant. We asked for clean bed sheets as there was some sort of s**t all over the bed so they moved us to another which loads n loads of rubbish outside.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
61 Thank Ryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
1 of 5 bubbles Reviewed 6 July 2014

Stayed here when diving with Phoenix Divers. The diving was great; this place stunk. The thing is, I read the reviews here and so had no excuse. I stayed in a filthy, cramped AC units. I hear the fan only units are worse, although that is hard to imagine. Add to it the indifferent management, and you have a place to avoid.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
55 Thank woaizhongguo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nz
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 bubbles Reviewed 8 June 2014 via mobile

We stayed for 3 nights after booking online- the photos were very deceiving!! All I can describe this place as is filthy and disgusting. There is overflowing rubbish everywhere, including our room which was never cleaned or emptied in 3 days!! Bear in mind that Thai toilets don't take soiled toilet paper.... I would caution anyone who thinks this is a value option- the Thai streets are cleaner. Run down is one thing, but lazy, filthy, unhelpful staff is another league!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
45 Thank desdemona69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenstown, NZ
Level Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

Unfortunately the reception staff lets this place down; they were unfriendly to the point of being surly. Also the ground floor room they put us in was dark, smelled strongly of mildew and was in the midst of rooms being renovated. It was not a place to linger. The bungalows did not look much better with one tiny window.
The positives: the pool area is more private and shady than most, and is a great place to be on hot afternoons. The restaurant is good on the whole, and serves the best mango shakes we found on the island. Their Coconut Mango Sticky Rice is a new favourite.
This place is not to be confused with AC 2, which does not have a pool. We were sad to leave the pool behind, but were happier overall to shift to In Touch which is a few doors down.

Room Tip: Maybe a 2nd floor room would be better, lighter, and not stink.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank mkj30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Resort

Property: AC Resort
Address: 1 Moo 1, Sairee Beach, Koh Tao 84280, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Restaurant Shuttle Bus service
Hotel Style:
#24 On the Beach Hotel in Koh Tao
Price Range (Based on Average Rates): £
Hotel Class:3 star — AC Resort 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ac Hotel Koh Tao

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