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“Beautiful setting ruined by terrible service!”
Review of Blue Wind Resort

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Blue Wind Resort
Ranked #38 of 49 Hotels in Koh Tao
Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful setting ruined by terrible service!”
Reviewed 23 July 2013

The location of this accommodation was perfect, situated on the beach front of Haad Sairee which is one of the main beaches in Koh Tao. The rooms were reasonably price according to this! The rooms were clean and bathrooms were decent.
Although I think the accommodation was reasonable I would not choose to stay here again due to the service we received! Whether it was the waiting staff at the restaurant or the guy at the reception they were rude and reluctant to help, so much so it looks like it pains them to take your order! Compared to other Thai people who are happy to help and will have a laugh with you the staff here are right at the bottom of the scale! I cannot express how bad the staff are here and would suggest trying else where before staying here!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JadeElizabeth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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156 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Brighton, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2013

I loved this place! I ended up stay 10 nights instead of four! They have a wide variety of rooms for different budgets but even the most expensive are very good value for money! The location is great, quiet and peaceful and a lovely stroll through the huts to the beautiful beach. I also enjoyed breakfast most days at the bakery - good value and delicious breads, croissants etc. I really found a home away from home here. Definitely want to return in the future. I also took part in the on-site yoga classes - they were great!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katherineaeaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 16 July 2013 via mobile

We visited the restaurant. The location and the restaurant itself looks inviting. But already when we sat down, the waitress gave us the menu without a word. As she took the order she still didnt tell anything more than she has too. Then is was very loud bacause they were checking the speaker and they always switched the music on and off. Then my boyfriend got his meal. Then they (a hotel man) decided to watch a movie, and they turned the volume on to overhear the music. We decided to change the table, we went out where we only here the music. i was still waiting as my boyfriend started to eat. It tooks around 40 minutes (after the order) even there were 4 in the kitchen and only the two of us and another cuple. I ordered a thai meal, not that difficult. My waitress was watching the movie and all 10 minutes she walked down to check if the food was ready. With my meal she also brought the bill but without calculating the total.. Then we gave her the money a bit more the amount. For her unluck she was too lazy to calculate, thats why she perhaps oversaw the rice and we paid less.

Stayed July 2013
Helpful?
Thank Jackieee143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Koh Tao hotels

2 reviews
Reviewed 8 July 2013

Only planned on staying on koh tao a few days but ended up falling in love with the island and stayed for nearly a week. Blue Wind was an amazing to stay. Well priced huts seconds from a tranquil section of the beach but only minutes away from sairee village and active nightlife. And the food was incredible. We at at least a meal a day there switching selection every time without disappointment. They attempted to claim we had unpaid food bills at checkout but did not force it when we asserted they were not ours.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katkinson10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 21 June 2013

Good thing (singular) first - the setting for this place is ideal - right on the beach. But that is the ONLY good thing here and there are actually plenty of other places which offer that.
The bungalows are okay - super basic but comfortable bed - at a price which would buy you a fair level of comfort or even luxury anywhere else in Thailand.
On arrival there appears to be a price list which lists options from 350 baht upwards. I was told only the 700 baht rooms were available. However, in my several days of staying here I never met anyone who had a lesser priced room so where are they? Do they exist? Is this how they tempt people in here?
The staff here are the worst of anywhere I have encountered in Thailand. Island and peninsula Thailand is typically not as warm and friendly as elsewhere but here they take it to a whole new level. You can sit in the restaurant for ages while what appears to be an excess of staff members sit about reading, texting or wandering aimlessly. Eventually you manage to get a menu (you would think that you had just asked for their entrails on a plate!) but good luck placing an order. You could starve to death first. Even this would be no problem if when you did get service it came with a smile instead of a grunt or a scowl. You are left feeling very very very unwelcome. The food is very ordinary when it does arrive.
Stay here only if you have no other option and you have a very thick skin - horrible place but first place award for the worst service in Thailand.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Deneice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niederau, Austria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2013

arrived in koh tao and just wondered about looking for a spot to stay. receptionist was bad news all over. so unfriendly. needs a slap. rooms were pretty sweet,and bathroom clean,cant complain about that.restaurant had some nice food. was only in koh tao for 2 days,next time i would look elswhere on the island. location was central but not my type of area.i more like the chilled out areas with not so many tourists and nicer beaches.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keirling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 13 June 2013

Once we got to the hotel this
Morning, the guy at the reception wan't too friendly. We got the bungalow on the beach which was nice. When we went for a drink early in the evening at Blue Wind bar, the waiter wouldn't even look at us while getting our order. When we decided to have a cocktail later on (9.45pm), the same waiter reluctantly offered is a menu when we kept asking. Once we got our drinks, all pillows were taken from outside and all lights were shut off. There were still a handful of people enjoying their drinks! We had to knock on doors to ge the light turned on again. We're gonna leave in the morning. If you're looking for a friendly smile and hospitality, please don't go to Blue Wind.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Refreshbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Wind Resort

Property: Blue Wind Resort
Address: 14/2 Moo 1, Haad Sairee, Koh Tao, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Restaurant
Hotel Style:
Ranked #38 of 49 Hotels in Koh Tao
Number of rooms: 327
Also Known As:
Blue Wind Bakery Hotel Koh Tao

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