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“Beware! Beautiful view, flawed uncaring business”
Review of Chintakiri Resort

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Chintakiri Resort
Ranked #11 of 49 Hotels in Koh Tao
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beware! Beautiful view, flawed uncaring business”
Reviewed 19 June 2014

Chintakiri is a nice series of villas hidden high atop a hill on the outskirts of Koh Tao. It's near an area called Chalok Bay, about a 3 mile drive from where the ferry drops you off near Sairee Beach. We made our way to the hotel, and were greeted by a wonderful view of the cove, but more importantly we were not greeted at all by the staff. In fact, the staff was very, very quiet and timid during the entirety of our stay. Even though a ride from the pier was promised us, 7pm was apparently too late for them to pick us up.
As I've said, the villas had beautiful views & the rooms are very clean. The staff takes care of the establishment. There is a nice pool you can swim on while overlooking the beauty of Koh Tao. There is an area for food at the Chintakiri that has some cheap food, in both quality and price. Breakfast is complimentary, but you are forced to choose one of a few canned choices. None of which seem to be a solid breakfast, though.
I'm not sure if the cheap cost is worth the massive hike up the hill and the distance from much in the island, especially with the crazy cost of taxis. I especially know it's not worth the service we received. We tried to use the phone once, only to be told the call wouldn't go through. This was to a toll-free number. When I tried to explain, I was met with confusion. I asked for water at breakfast, and got a funny look from the staff, as if she was bothered that I interrupted her talking with other staff. Another renter came down at night to complain of his room smelling like trash and no a/c, and the staff looked at him puzzled, then blatantly ignored his presence.

I would have chalked it up to language barriers, except when we went to check out, the staff all spoke very clear english to explain to me how to pay my bill and specifics of charges. The puzzled staff that ignored the guest the night earlier even seemed to use british slang.

I wonder if the quality of service has gone down since the other reviews had been posted?

  • Stayed March 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
4 Thank Evan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Nanterre, France
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 June 2014 via mobile

We crushed here after 24 hours of planes, buses and boats from Europe. The staff was incredibly friendly, welcomed us with a juice, and explained everything.

(Why here ? Because we had to leave in the morning from the Chalok beach (Ang Thong trip by Unseen Tours) and this hotel was very convenient)

First of all : yes, this hotel ils located on a hill. Yes it will be difficult to access with your own motorbike.
But if you come with the free pick-up provided by the hotel from the pier, no problem, they are used to it.
And you have foots ! The only reason you cannot do this 5' walk is that you are disabled... But if you aren't, it's easy ;)

The "room" : we had a deluxe bungalow, the twin one instead the double... I understand that for one night they prefer to give us the twin and keep the double for someone who stays longer... And had no problems to make 1 big bed by putting the twins together....
Huge shower, and enough space in the entrance to put all of your staff.

The pool : little but stunning views, 7 long chairs, umbrellas, and cocktails ;)

The breakfast : unfortunately, used to buffet breakfast, we did not anticipate and had very short time to eat... So we did it very quickly et leave really fast to get our boat.
But the banana pancakes were the best we eat on the island ;)

Chalok bay : did not used the beach, but in 5' you are pretty much where you want...
The have a 7/11 (little supermarket) which provides EVERYTHING !
Massages salons are plenty, as souvenirs boutiques and restaurants.

And the last but not the least, the staff very very smiling and friendly and so kind !

So, for us, this one night was very pleasant, and for now, the best on this island ! Enjoy ;)

Stayed June 2014, travelled as a couple
Helpful?
Thank Atlantide92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston Upon Hull, Great Britain
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 May 2014

This is a lovely little resort with very friendly staff and fantastic views over Chalok Bay. We took two chalets for four days, both were spacious and had an honest/earthy appeal...the accommodation is clean and adequately equipped, the views are fabulous. Yes the pool is small but we liked that, we are early-risers and we're late to bed so whenever we near the pool it was empty but we were out all day. The breakfast was great, it was served swiftly and it was fresh and they catered for our Vegan friend, that always gets credit from us!!! This is not a luxury, boutique resort but it's not trying to be and I feel that sometimes people need to be a little more realistic in their expectations...especially considering the prices these guys charge!!! Yes it is located up a steep hill and there are more steps to climb when you get up there but so are many places on the Island. I challenge the comment about it's location being remote, this resort is right above Chalok Bay and aside from it's lofty location it is right in the thick of it with bars, restaurants, diving schools, laundry services, etc. Of course it's not at Sairee beach...it's at Chalok Bay, why anyone would criticise this place for not being at the other side of the Island is beyond me? If you want a resort at Sairee beach then book a resort at Sairee beach! We loved it, the staff were lovely, the food was good and the menu extensive and the service was attentive. I will agree with one reviewer's complaint (who must have stayed in the chalet we had) that the bathroom did get stuffy after a shower and there was a smell from the toilet on an evening after the place had warmed up during the day but this cleared once the aircon cooled the place down...chalet 1605. Overall we are very happy with this resort, the staff and their restaurant. If you want an authentic, Thai experience then I would recommend the Chintakiri and we will stay here again:)

Room Tip: I would avoid Chalet1605 until they have tackled the plumbing! From reading another review on here t...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank wallcrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 29 April 2014

A fantastically relaxed stay on Chalok Bay, with a wonderful swimming pool and small terrace over looking the bay and Buddha rock. We booked for 3 days and ended up staying a week. It is a steep climb up the hill but there is a short cut up the steps and you get used to it pretty easily. A good easy spot.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelMark2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 April 2014

A wonderful find nestled up on the hill overlooking the bay - of which the pool and your private balcony has the best view!
The staff were very friendly and helpful and the food was nice for a lazy lunch/dinner.
The room swere spacious ste over 2 levels and the view is really to die for when you wake up each morning.
I woudl 100% recommned this to friends and family travelling to Koh Tao. It was very hard to leave!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014 via mobile

Stayed for 5 nights with friends. Lovely resort with amazing views out over the bay. Breakfast came included and had a good selection. Local beach is 5minute walk away but the hotel is at the top of a very steep hill, which is challenging, even for the local taxis! Staff were very friendly and helpful, would definitely stay here again!

Stayed March 2014, travelled with friends
Helpful?
1 Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 March 2014

We were originally trying to find a mid-range priced hotel on Sairee Beach. Turned out, most of the options were booked...so we were just trying to find something decent.

Chintakiri ends up being about $105 dollars a night (similar to a boring Holiday Inn in the US), so this is a bit more expensive than some options. Seems that you can pay any range of prices on Ko Tao, depending on what you are looking for...just don't wait until the last minute to book!

Chintakiri is on Chalok Beach, which is a quieter beach. You can reasonably walk to Mae Hat (busier area/where you arrive at the pier). We had grandiose ideas about exploring the island and rock climbing, etc. but in the end, the weather was too hot and we spent most of the days around the Chalok Beach area. And it was wonderful. Luckily the hotel does free pick-up and drop-off from the pier.

Side note: Taxi prices on Ko Tao are ridiculous (flat prices). About 300 baht to Mae Hat and 500 baht to Sairee beach. So if you really care about staying on a particular beach, you should try and stay in that area. Renting motorbikes is cheap, but incredibly dangerous (do NOT do it if it is your first time). And please, don't be a jerk about it. We had numerous crazy-driving white people trying to kill us on their motorbikes.

Back to the hotel: The hotel has a small, clean pool overlooking the beach and bay. There are beach chairs with large umbrellas. You can easily walk to Chalok Beach, which was not very busy. The beach/ocean is clean here, but the water is slightly murky so this isn't a good place to snorkel.

This area has plenty to explore. If you are worried about amenities, don't worry. 7-11 and other local shops are within walking distance, as are two clinics, a pharmacy, souvenir shops, and many Thai massage shops.

Chintakiri also set us up with a snorkel day trip for about 850 baht (standard fare). Spent the whole day on a boat, and the last stop was for 2 hours on Ko Nanyguan (nearby island). Amazing trip, although I highly suggest anti-nausea medication if you have any doubts! I never get seasick, but I felt pretty awful after the rough waters around Shark Bay.

The staff at Chintakiri is extremely helpful. Most of the women and men working there are from Malaysia and Burma. So, this isn't the right place to practice your Thai (as I learned after several blank stares).

Breakfast is included, and you can order anything on the breakfast menu (not just the continental breakfast option). Service is reasonably quick.

Lunch and dinner options are more expensive than most. We opted to dine at several other restaurants in the Chalok area (including New Heaven Restaurant) to the left and up a hill from Chintakiri.

Okay. And about the hill. Yes. Chintakiri has a big hill that you have to climb up. If you are physically disabled or have issues with angina, this hill may be impossible for you. If you are reasonably able-bodied, GET OVER IT and climb up. Also makes for GORGEOUS views of Chalok Bay.

All in all, excellent hotel and excellent area on Ko Tao.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Sarah-Ryan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chintakiri Resort

Property: Chintakiri Resort
Address: 19/59-77 Moo 3, Chalok baan kao, Koh Tao, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Hotel Style:
#4 Top resorts Hotel in Koh Tao
Price Range (Based on Average Rates): £
Hotel Class:3 star — Chintakiri Resort 3*
Number of rooms: 21
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Also Known As:
Chintakiri Hotel Koh Tao
Chintakiri Hotel Surat Thani
Chintakiri Resort Surat Thani

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