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“Nice place, but terrible service and management ruins the experience.”

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Seashell Resort Koh Tao
Ranked #44 of 50 Hotels in Koh Tao
Reviewed 4 May 2012 via mobile

The hotel has a nice position right next to the beach and the whole place is pretty good-looking. But looks can be deceiving as we all know. Nothing seems to work at this place. The Internet is down about 90% of the time, the showers sprinkle water in all directions and floor boards are loose here and there causing people to step on nails with their bare feet around the pool. Outside our so-called "villa" (really an apartment) there is a family staying in a house - it may be management or the hotel's owner. Their house is a mess with pots, pans and trash ouside the house and it smells of something like a combination of rotten fruit and manure outside our door.
But the biggest problem with this place is the service from reception. It is non-existant. Housekeeping comes seemingly when they feel like it. They barely manage to give a beach towel. They don't smile and seem annoyed by the fact that their hotel has guests that may occasionally ask for something. Koh Tao has much nicer alternatives.

  • Stayed: May 2012
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1  Thank DonJefe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 April 2012

We stayed in Koh Tao for 2 nights at Seashell Resort in a poolside villa, we couldn't fault it.
The hotel is in a great location and on the beach, close to bars, restaurants. cafes. It is approx a 10 min drive from the pier.
The villa itself was spacious, clean and modern with aircon and a balcony. The pool was large and had lots of sunbeds, beach towels were available at reception if you wanted them - 60baht per towel for a day.
Free wifi is available but only in the reception lobby.
Breakfast was served in the open air restaurant over looking the beach. The buffet was simple but good - included eggs, toast, fruit, yoghurt, rice, tea, coffee, juice
I would recommend and stay here again

Room Tip: Pool side villas are worth paying for - very close to the beach, the pool, and reception
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  • Stayed: April 2012, travelled as a couple
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1  Thank VLH_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

We spent 3 nights here, the place itself is nice (nature, flowers surrounding you).
We had the pool bungalow, and the room itself was nice and clean!. problems: The resort is located just on the main beach, unfortunatly during the night you may have big problems on sleeping because of the LOUD sound coming from disco parties (if you would like to sleep, you may stay at the two ends of the beach or on the resorts located in the hills). Breakfast is very poor but may be enjoyed right on the beach. Staff: they just don't care about you.

  • Stayed: March 2012, travelled as a couple
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Thank roberto s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2012

We stayed at Sea Shell Resort as part of my Partner doing her diving course through the dive school operated by the Resort (which she was impressed with!). So it would be fair to say in the first instance the accommodation was technically free (included within the fee for the dive course). I must make it clear that this review is based solely upon the accommodation - not the Dive school.

We stayed in one of the bungalows on the resort itself, so we were reasonably close to reception, pool and restaurant over the pathway/scooter-dodge alley (they have more bungalows across the main road - further away from the beach). The bungalow was in pretty poor state of repair, with parcel tape being used at some of the joins between wall and ceiling. The main room was small and was about the same size as the bathroom, which had a cold shower. We had some uninvited guests (cockroaches) every night during our stay (4 nights). Cockroaches disturbed our sleep, with me waking up one night to find one in between me and my partner on the bed! Now I accept that roaches are going to be in these sorts of places, but so many in such a short stay??

The first two nights of our stay were relatively peaceful (other than the roaches), but then people started arriving from Koh Phangan after the full moon party and we started to realise exactly how paper thin the walls to the bungalow were - you could hear literally everything.

There did appear to be some nice, modern rooms available - but these seemed expensive (approx 2500 baht from memory).

Resort is in a decent location, staff were ok, but not overly friendly.

Overall, okish resort (but I don't think it's worth the prices they charge), but the bungalow we had was not in good shape and, given the choice, I would return. Certainly would have been annoyed if we'd have paid the 1000 baht per night that these bungalows usually go for!

  • Stayed: March 2012, travelled as a couple
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Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

Stayed at seashell in January 2012 for 9 days. This is my second stay at seashell. But this time we stayed in the new building with the new pool on the beachside. The room was very nice and we could jump right into the pool directly from our terrace. The restaurant is a bit old but they just got new furnitures and they also just started serving a breakfast buffet instead of just a plate of breakfast. This is included in the room price. The buffet is nothing special but it is okay, eggs, rice, toast, fruit, yoghurt, juice, coffee etc. I'm sure we are going to stay at seashell again

  • Stayed: January 2012
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1  Thank SandraOkholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2012

Stayed here due to reviews about dive centre which is owned by hotel. Stayed in garden bungalow at rear of property next to main road - noise is a problem. Room is large, spacious, clean and tidy. However, like all of the hotel it is in need of refurbishment - bathroom had been repaired at one time (worked OK) but unpainted walls, bare plaster were still visible. Room advertised hot water - at best only tepid. Pool area is nice until you visit the toilets - remember this place calls itself a resort - overgrown trees barr your path and they do not provide toilet paper - very run down. Breakfast is served in restaurant outside hotel - only 2 metres away - food choice was excellent but the restaurant itself was in really poor condition. Staff not overly friendly - usually they did not make eye contact. Good location on beach front, easy to walk into small town. Overall very over priced for what you actually get.

Room Tip: Ask to be away from main road
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  • Stayed: February 2012, travelled as a couple
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Thank Carolmac44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

We have stayed on koh Tao for just over a week and stayed at sea shell, the staff were excellent always happy to help. The we had a fan room which was large with a nice balcony. Breakfast was included and was good was really nice having it on the beach fronted restaurant! We also used the dive school which was excellent, couldn't have asked for more. Great location and good pool area, really couldn't have asked for more!

  • Stayed: January 2012
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1  Thank Lauyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seashell Resort Koh Tao

Address: 9/1 Sairee Beach, Koh Tao 84360, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#19 Top resorts Hotel in Koh Tao
#21 On the Beach Hotel in Koh Tao
Price Range: £30 - £65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seashell Resort Koh Tao 3*
Number of rooms: 82
Official Description (provided by the hotel):
Seashell Resort Koh Tao is centrally located in the popular resort area, within easy walk to markets, shops,beach bar, restaurants and Sairee famous beach.The resort is styled around a garden landscaped and swimming pool, with PADI dive center and a spa area. An additional bar and modern restaurant is located on the beach serve Thai Food ,European Food and Seafood ... more   less 
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Also Known As:
Sea Shell Hotel Koh Phangan

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