The positives: The resort was great, away for the busy town, private beach, beaituful pool..Great villas with beautiful palm tree garden - something you dream about! This is the place you get in and dont get out literally - as you can t walk anywhere.. you have to fact in their restaurant which served decent food. However the only thing that spoiled our vacation was the unprofessionalism and sometimes redness of the staff ( I have never been in a place where staff doesn't say hello or thank you ! ) This is a boutique resort with higher than average pricing. The staff hanging around everywhere, sitting around the beach bar in the morning, during the day and evening! Either there is too many staff and hence they are simply sitting around ( the beach, the chairs in the evening near the pool ) ! To make a point I noticed a piece of garbage laying around near the bar, it took someone 2 days to pick it up, while everyone is simply doing nothing!
Very frustrating when you have to come to the restaurant and ask them to lay the pillows on the beach benches where you can have dinner with sea view.. They look at you like you are inconveniencing them.. This is not boutique style management at all! We just came from Hua hin Centara - this is a hotel you should learn how to manage staff! Haad tien - we felt like we came to inconvenience the staff that simply want a laid back style, we didn't pay 30$ to stay here!
"clean my room" sign was hanging from 6 am till 2 pm someone called to ask if I didn't want my room done! since I got back to my cabin at 2pm to do some work. Why it took them 8 hours?
Check in and Checkout out was quick, no one bothered to ask how the stay was!
Everything in the resort is 10% services charge ( not sure what service ) and 7 VAT...
I will sound my money elsewhere next time, unfortunately staff and service plays a very important part in a resort...
- Official Description (provided by the hotel):
- HaadtienBeach Resort is a boutique destination set in a stunning backdrop of beachfront panoramas, featuring its own 380 metre secluded beach situated at the southern tip of Koh Tao. The property contains 70 private villas thoughtfully spaced amongst over 45 acres of land, which features a stunning natural bay, perfect for swimming and snorkeling. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Haadtien Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Haad Tien Beach Hotel Koh Tao