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Haadtien Beach Resort
Ranked #15 of 49 Hotels in Koh Tao
London, England, United Kingdom
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“great hotel”
Reviewed 15 August 2014

we had a great time at the head then. we stayed in one of the family villas, with a little plunge pool. Very luxurious, great team of staff, food excellent. the position of the hotel is outstanding on beautiful shark bay. My only reason for not giving this 5 stars is that given that Ko Tao so vulnerable environmentally would have been great to see/hear more about how the hotel is working to protect the environment more. Eg the reef just off the beach is basically trashed...

Room Tip: family get away villas set back so quieter
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Joanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C_Kamolnetr, General Manager at Haadtien Beach Resort, responded to this review, 9 September 2014
Dear Joanna,

Thank you for your response with such positive feedback. The opinions of all of our guests truly matters so that we may adjust to improve. HaadTien has a lovely setting, a picture perfect backdrop for any holiday-goer. We are pleased that you’ve enjoyed the ‘barefoot luxury’ that we’ve set out to create solely for your enjoyment.

About the house Reef in Shark Bay, it’s a shame that you didn’t have a moment to have a chat with our staff at our on-site dive centre, Reef. The dive centre, as well as the resort, are both very environmentally conscious. HaadTien will eventually use renewable energy sources and we currently collect rain water for filtration as our source of water supply. Reef works closely with a marine conservation group based on Koh Tao which is associated with the Thai government in the Department of Marine Conservation. Unfortunately, the entire island suffered from coral bleaching in 2010 which is the source of the damaged coral. Since the water temperature has since regulated itself, the coral will slowly regrow. We have also joined GreenFins Thailand and we have imposed a fin ban in the bay where the water is not too deep- this prevents unaware travelers from standing on the coral and thus further damaging it. We are also building our own artificial reefs on-site which are deployed into the bay to further help it prosper. I hope this reassures you that something is being done to rectify the house reef.

Thanks again for your comments, we hope to see you back at HaadTien in the near future.

Best regards,
C. Kamolnetr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2014

The place is beutifull. In our rooms we had a very bad smell of sewage and most of the time the service was poor.If someone still wants to stay at this place it will be much better to stay at the bungalos erea and not at the beach resort which has the very bad smell of sewage.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nirkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C_Kamolnetr, General Manager at Haadtien Beach Resort, responded to this review, 9 September 2014
Dear nirkap,

Thank you for your review. We sincerely apologize that you have had a poor experience at our resort.

We do continually train our staff to exhibit the true and very real Thai hospitality that this beautiful country is so well known for. This includes hospitality, grooming, English lessons, presentation, manners, etc. We will continue to do so in the future to ensure that the standard and quality of service to future guests is raised.

As you know, the Beach Club is a new and separate addition to the resort, so we would like to apologize for the smell that had been lingering the week during your stay. We can confidently reassure you that a new filtration system has been installed and the scent has been completely removed from all areas of the Beach Club.

Thanks again for your review.

Best regards,
C. Kamolnetr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 August 2014

Absolute;y beautiful paradise location. The beach villas are amazing, the beach is pristine and the sea where you can walk out to the coral is absolutely stunning. The standard of food was quite poor and drinks were quite expensive but the accommodation and the staff were fantastic. You need to leave the resort for night life but it's not too far away!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Damien A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 August 2014

Okay so lets be clear, Koh Tao is a small island and therefore what guests can expect from a resort on a larger island or mainland resort may not match what is on offer here at Haad Tien.

The resort is notionally split into two parts, the Beach Club and then the Villa's where we were staying. The mistake we made was not choosing the Castaway Villas which face onto the beach and are more private. We were in the Getaway Villas which whilst pleasant enough were quite close together and if sitting outside lacked privacy. Perhaps too naively we went expecting an island paradise with a small resort - yes it's attractive, but the Beach Club as the most recent addition to the Villas quite simply puts a strain on the resources the hotel offers be it a crowded swimming pool or restaurants running out of food/wine. This combined with some of the experiences below smacks of someone looking to maximise profit over guest experience.

Inside the Villas were clean and functional - bathrooms are quite dark but that isn't a real problem. What we did find very poor was the state of the bed linen most of which was quite yellowed and stained. That could easily be sorted by the hotel owners - we in fact had to request some of the bed linen be changed on the first night due to the extensive and very visible staining. The Guest Relations Manager was conspicuous by her absence on this as she was when a roof tile crashed down one night in our Villa - small things make a difference and one assumes that is her role! The other staff that you come across daily around the resort or in the restauarants etc are all without fail charming and friendly, but those in supposedly more managerial positions are far from helpful or concerned and one is left assuming have been trained by the Guests Relation Manager!

There are 2 restaurants - one serving a mix of Thai and European food with a good fresh fish option at dinner and another Italian food. Both are fine but nothing particularly special. The beach bar is a typical beach bar with reasonable lunch snacks- again nothing much wrong with it. None of it is that cheap.

The spa is good, you can rent kayaks from the beach bar and the Reef Dive Centre is excellent with courses for beginners to the most accomplished divers. You can also rent snorkels and fins for snorkelling and also arrange trips out in speed boats for snorkelling which was fun.

So, if minded to go to Haad Tien check what accommodation you want carefully and go in the knowledge that this is not a small boutique offering in an island paradise setting. It is without doubt an attractive location but you will not be getting a secluded get away as there are plenty of people around. That being said, we enjoyed it based on the activities more than the hotel or food - so unless you intend to dive or snorkel it may not be for you but then that will apply to Koh Tao generally.

Room Tip: Castaway Villas are by far the best.
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
4 Thank Grapes33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xiangkhouang Province, Laos
Level 4 Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 August 2014 via mobile

The haadtien beach club has brand new rooms, looks nice, has a huge private beach and has spendid views of the bay!

The haadtien resort is quite far away from mae haad yown, but there are shuttles, and the fact that it is far away, gets you away from the crowds.

On the negatives:
* Our bathroom nearly flooded because the water did not go away: it was solved quite fast.
* We heard a mouse/rat/? on the ceiling a few times, making quite some noise.
* The 22:00 shuttle once left a bit early so we missed it ... And had to walk back to the resort in the rain. So be there a few minutes ahead of time!
* The prices in the resort: food, drinks and diving are exhuberant. Food is three times the price from Mae Haas, diving is more than twice the price. The diving school is however very good; the food is only so-so. As a result of the high prices, few people eat/drink in the resort, so the magnificent bar is not used at all.
* The walls are very thin, we could easily follow conversations in the other rooms.
* the beach club is not yet entirely finished, resulting in minor construction noise all day long
* island infrastructure can't handle the many hotels. Internet is bad, short power cuts occur all day long. One morning we did not have water.

Tips:
* Rent a kayak and go to the other beach (to the left), there you have good food at normal prices, and you can stop on the way for snorkling (we saw black tip sharks and a turtle)
* Walk towards chalok town (not that far) and go eat in ying yang
* buy some drinks in mae haad, to use on the beach or your terras
* go diving with 'pimp your dive', located at the mae haad shuttle stop. (If price is no issue then go diving with REEF, much easier since it is located on the resort)
* when the shuttle drops you in Wmae Haad, walk towards Sairee and find many good/cheap bars and restaurants. (We can recommend sairee cottage). Or ask the shuttle to drop you in Sairee and walkback to Mae Haad.

Enjoy your stay!

Stayed August 2014
Helpful?
1 Thank Marijn-steph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brussels
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 August 2014

very beautiful hotel in the beautiful Shark's bay. We stayed for 5 nights which was enough to enjoy the hotel and the surroundings. Free transport to the center of the island. The hotel is very nicely decorated, modern and has it all. It is not always perfect and there is still some building work going on but it was not ennoying. We stayed in the Beach Club and had 2 connecting rooms with beautiful balconyand beach view. The beach is really beautiful and the sand is soft and white. However as coral is very near to the beach you can use some sea shoes to avoid getting hurt. The coral in the bay is dead but we did see sharks and a big water turtle just by snorking. Although you can book all snorkling tours through the hotel, we booked with a local guy on the beach and had a perfect day.
The kitchen is nice with a romantic restaurant on the beach but choice is limited. There is a beach bar offering more European snacks. A perfect place to enjoy this beautiful island.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erikaBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolding, Denmark
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2014

The best experience ever! We stayed in a beach front bungalow, and it was amazing! Great service and total relaxation! Great beach, bungalow and food. It is also easy to get to the city or harbor, since the hotel has a shuttle bus.

Room Tip: The Beach front bungalows are amazing!
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank LouiseTH82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haadtien Beach Resort

Property: Haadtien Beach Resort
Address: 19/9 Moo 3 (Shark Bay), Koh Tao 84360, Thailand
Phone Number:
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Koh Tao
#3 Family Hotel in Koh Tao
#4 Luxury Hotel in Koh Tao
#7 On the Beach Hotel in Koh Tao
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Haadtien Beach Resort 4*
Number of rooms: 70
Official Description (provided by the hotel):
HaadtienBeach Resort is a boutique destination set in a stunning backdrop of beachfront panoramas, featuring its own 380 metre secluded beach situated at the southern tip of Koh Tao. The property contains 70 private villas thoughtfully spaced amongst over 45 acres of land, which features a stunning natural bay, perfect for swimming and snorkeling. ... more   less 
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Also Known As:
The Haad Tien Beach Hotel Koh Tao

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