We had a horrendous time at The Wind resort. The sheets and linen were stained black and yellow. The toilet seat was broken and the water smelt of sewage. There were beetles in the room.
We went to the desk to complain and they were in no mood to apologise or offer any alternative, so we advised them that we would not be staying. They demanded that we pay for one night (as it had been 2 hours before we actually looked properly at the room, having had to sort out diving lessons first).
They shouted and threatened us with pool cues, and said that they would call the police, and so in the end we paid half the room fee and felt extrememly disappointed and ripped off.
This place is disgusting and their customer service disgraceful. Avoid it like the plague... there are many lovely and reasonably priced accomodations on Sairee beach.
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- Also Known As:
- Wind Beach Hotel Koh Tao