The pros: Location is really good, right on the beach more or less, good distance to the loud bars on the beach. I had a the second best option bungalow, which is nice but expensive too. The matress was a bit firm, otherwise nice, but not on the beach as you may expect by reading their website.
The cons: You start your day with a poor breakfast. Poor coffee, only a small cup, when you order cereals you can choose with yoghurt or with fruit. When you order eggs, no fruit at all. That is a pretty poor performance regarding the price. Do not book directly with them (the place now is called bowthong resort). They have a very unfriendly booking procedure with limited cancellation possibilities. The management is obsessed about their keys which regulate also the current and the aircon. They want your passport as a deposit. Ever heard of that ? That sucks! And you need your passport to rent a moto bike. Then you are asked for your national id ... !
The receptionist, Julie (she is german) is really nice, but of course she has to follow the rules. The manager is nice, as long you do not question his rules. Then he gets rude.
By the way: do not book the snorkel tour .. this is not about the bowthong resort, but in general. Nobody will see any sharks in shark bay.More