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“Nice but... Eat away!”

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Pinnacle Koh Tao Resort
Ranked #21 of 49 Hotels in Koh Tao
Brescia, Italy
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice but... Eat away!”
4 of 5 bubbles Reviewed 29 September 2013 via mobile

We stayed in Pinnacle for 3 nights.
Location it's a bit difficult to reach, actually we suggest to rent a 125 scooter otherwise it could be a problem for you.
Rooms are full optional with a beautiful terrace and really clean.
If you wanna eat in restaurant, change your mind... It is not a good idea! Food is not the best and restaurant closes too early! The swimming pool is good with solarium.
We loved it!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babybabu85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, 30 September 2013
Dear Barbara,
Thank you for your stay at Pinnacle Koh Tao Dive Resort.
We are happy to hear that you enjoyed our rooms and our swimming pool. We are sorry to hear that the food was not to your liking. We offer a selection of the most popular international dishes together with a wide choice of Thai meals. The restaurant closes at 22:00pm like everywhere on the island. Only beach bars are open later than that in Koh Tao. We are working on our menu and trying to update it constantly so hopefully next time you come you will review our food in a positive way.
We hope to welcome you back soon.

Thank you
Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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480 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 31 August 2013

This place was wonderful. We stayed in this idyllic setting in a private bungalow which was basically the height of luxury. We went snorkelling in the quiet little beaches that are very nearby (you can hire kayaks as well) and the pool was great. Breakfast buffet was good and the meal we had at their restaurant was high quality and not too pricey. And we highly recommend the short walk into Chalok Bay. Great service from the staff.

Only slight negatives - be prepared for a bit of sweaty hill walking around the resort (or just phone reception for a golf cart); the journey there from the pier is very hilly so it's quite a bumpy (but fun!) ride; the cocktail waiters didn't seem to know how to make a Bloody Mary (but this just provided a lot of amusement).

Highly recommend.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Joseph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, 1 September 2013
Dear Joseph,
Thank you for your stay at Pinnacle Koh Tao Dive Resort and for your great comments.
It is great to see you have enjoyed your holiday here and rest assured that our bartender knows now how to make a delicious Bloody Mary.
We are looking forward in welcoming you again soon.

Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
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Dublin, Ireland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 26 August 2013

To start, it this resort has stunning views and is in a very quiet, remote area. It is about a 10 minute drive to the main port/town of Ko Tao, costing about 400 baht to get here, 300 at a push! If you are looking for a lively experience, you will have to head into town. When we were there, (July 2013) the bar/restaurant was closed by 11, 12.
The food in the restaurant was of an excellent standard but obviously a bit more expensive than restaurants in the main town. The resort offers free shuttles to the town a few times a day. The staff were very friendly. At check in we were greeted with juice and our luggage was brought to our rooms.DVDs can be rented for free from reception also. There is a shop on the same grounds as the resort they also do a very reasonable launderette service.
The complex is on a steep hill and can be very tiring climbing to and from the pool or beach for example. However you could ring reception if you wanted, and a guy in a little golf cart would collect you and drive you where ever you needed to go in the complex! The rooms are of a high quality with huge showers! The pool area is paradise, free towels provided.

We decided to do scuba diving for one day. We priced the the scuba club at the resort, but was a little more expensive that scuba schools in town. We headed into town and had a great day out scuba diving. We booked the day before. We went with Scuba Planet. They were friendly and felt very safe through out. We did get massages on the resort site which were very good.
Overall the pinnavle is a complex of very high quality with very friendly staff!

Room Tip: All rooms have stunning views!
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank meirtneach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, 27 August 2013
Dear Meirtneach,
Thank you for taking the time to write such a great and informative review on our resort.
It is great to hear that you had a superb stay with us. Thank you for your comments on the food and all the services that we provide.
We are looking forward in welcoming you again in the near future.

Thank you
Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 24 August 2013

I came over to Kph Tao right after partying hard during the full moon party in Koh Phangan. We had a very warm welcome by the staffs of this hotel. They are very friendly and always helpful. The room was beautiful and clean. It was very relaxing with a good view from this hotel. Considering this hotel is at the top of the hill, the hotel provides shuttles services which makes life easier for people to travel. The sea is beautiful and snorkeling was great. My friends and I enjoyed the stay here. Definitely I would recommend this place for a great stay.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Sudhasen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, 26 August 2013
Dear Sudhasen,
Thank you for your stay at Pinnacle Koh Tao Dive Resort.
Like many of our guests you made the right choice after the Full Moon party. There is no better place on Koh Tao to rest and relax after partying. The location and atmosphere here are perfect for that.
Thank you for the great review and please do come again.

Best Regards,
Joanna
Pinnacle Koh Tao Dive Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bangkok
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 August 2013

I was mid august at Pinnacle resort. I was in Koh Tao 10 years earlier and was a bit worried to be disappointed. Actually, I was in real paradise there.
The location is great with an amazing view on the see.The beach is lovely and the snorkeling was fantastic. The service was good and the staff very friendly with a beautiful and very pro manager. I really enjoyed my stay.

Room Tip: get a superior room
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank cekothai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, 26 August 2013
Dear Cekothai,
Thank you for choosing our resort for your second stay on Koh Tao.
Glad to hear that the island and our resort did not disappoint you and you had a great experience here.
Thank you for the review and looking forward in having you here again.

Best Regards,
Joanna
Pinnacle Koh Tao Dive Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 August 2013

Me and my girlfriend stayed at Pinnacle beginning of August. We were a bit worried before getting there about the location but realized that its actually perfectly located, away from the dirty busy places in Sairee and Mae Haad and still easy to get to if wanted to try the nightlife. We loved this place, everything about it. The hotel was quite busy but we still got the feeling of privacy and very friendly service. The breakfast was delicious and the Thai food superb. The English skills of the staff are poor, like everywhere on the island but they show they care and they are very attentive especially in the restaurant. We used the hotel shuttle car to go to the pier a few times which was free of charge and we also walked 10 minutes to the next small village called Chalok Ban Kao. The rooms are awesome, big, great balconies with sun beds and the best sunset views we have ever seen. We definitely recommend this place and we will definitely go back. Koh Tao is a beautiful island with a lot to offer.

Aleydis - Netherlands

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Aleydis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, 22 August 2013
Dear Aleydis,
Thank you for your stay in our resort and for this great review.
We are extremely happy to see that you highlighted all the positive points that make our resort a great choice and even if the location was a worry you have seen all the advantages that compensate.
Thank you both and looking forward in seeing you again soon.

Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chiang Mai, Thailand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 16 August 2013

We came here for an anniversary of our wedding and it was a real treat for my wife. The resort was located right on top of the hill very close to the sea. The food was excellent but may be pricey a little bid. Glad to be here and wish to be back again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Isra t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels-Resorts P, Guest Relations Manager at Pinnacle Koh Tao Resort, responded to this review, 20 August 2013
Dear Isra,
Thank you for choosing Pinnacle Koh Tao Dive Resort for celebrating the anniversary of your wedding.
We are pleased to hear that you and your wife have enjoyed your time spent here and we are looking forward in welcoming you again soon.

Thank you

Best regards,
Joanna
Pinnacle Koh Tao Dive Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pinnacle Koh Tao Resort

Property: Pinnacle Koh Tao Resort
Address: 26/20 Moo 3, Koh Tao 84280, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #21 of 49 Hotels in Koh Tao
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Pinnacle Koh Tao Resort 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Pinnacle Koh Tao Dive Resort provides an island escape for the true leisure traveler and dive aficionado. Spend your days exploring the beautiful world underwater either snorkeling, or diving with our state-of-the-art dive school located within the Resort premises. Watch a spectacular sundown from the lounge bed on your room balcony, each of which provides unblocked panoramic view of the Gulf of Thailand. Our resort is located on the hidden-away June Jeau Beach and features Restaurant, Bar, BBQ Terrace and Pool, allowing you to experience true relaxation under the world famous Thai hospitality. Should you wish to explore the nightlife of Koh Tao, we offer a free drop-off service to the pier every evening. We also provide a golf cart shuttle service within the resort. All our rooms are fully equipped with mini bar, LCD flat screen television, refrigerator and air conditioning. We also offer room service and tours. Guests will find that this service-oriented resort with superb facilities and amenities provides excellent value. ... more   less 
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