Resort: we really had a super bad experience at "In touch resort". The worst of our thai holiday.
During the first night in the room we found three big bugs. We asked to the staff to close a big whole in the bathroom's roof. The lady of the reception, who speaks a bad english, told us that the problem it would be solved in the same day. When we came back in the night, they didn't do anything and we still found a "safari" in our bungalow.
The day after they closed the whole in the bathroom and we couldn't use our (paid) room until 3 pm. Anyway we still found bugs.
We wanted to stay there 4 nights, even if we booked only for 3. As we arrived the lady of the reception told us that it was ok (and told the same in a written email), but, as she can't speak english, she was wrong and at the forth day we were without a room and we had to search for an other hotel on the 16th of august (not so simple). The lady of the reception, which promised us the 4th night, told us that we were telling lies and that she had never told us that the 4th night was possible.
Restaurant: very good location but very bad bbq (the fish was dirty and horrible). Ok the breakfast but you can find the same in a lot of other places.
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