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“Best in Thailand so far”

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In Touch Resort & Restaurant
Ranked #17 of 49 Hotels in Koh Tao
London, United Kingdom
Level 6 Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Best in Thailand so far”
Reviewed 25 April 2014

Ok this is a big title but after thinking about this for a while I cannot come up with a better one. Over the years I stayed in a number of places in Thailand (including the Mandarin Oriental :) ) but this one makes my Thai dream come true.
I guess it is all about expectations: we wanted to dive and chill in friendly and comfortable surroundings with good food at what we consider a reasonable price and that is exactly what we got. And more.
Located at the quiet part of Sairee it is only about a 10 minute stroll down a shaded path to the hustle and bustle. It is a mid to upper range Thai beach resort (both in price and offer) with the added bonus of a lovely chilled out restaurant on the nicest (and cleanest) part of the beach. Food is varied and excellent and it caters to all food preferences well - we found it all very fresh and lovingly prepared.
We are just over half way through our 8 day stay in the superior bungalow at the top of the stairs and yes it is a trek but the views are worth it. No there is no wardrobe in the room but hey ho...there is plenty of space to organise stuff
Staff are very friendly and yes they are relaxed but that is what i think makes this place work...
Not sure where the bad experiences in these reviews come from as I witnessed nothing but kindness..everyone has an off day I guess.
Like other reviewers here we were met by lovely Aow at the reception and promptly helped to our room to refresh leaving the necessities like payment and passports for later.
Sometimes there is a towel missing from a daily change which does not bother us and when we pointed out to ac/light glitches they were promptly fixed.
Our days consist of diving and then sitting/lounging/snoozing in the restaurant (free WiFi throughout) for hours on end and then a leisurely stroll to get a massage in the evening. We barely set foot elsewhere and are yet to eat anywhere other than here. And the eating approach is: "I feel peckish every couple of hours so I shall have a another little delicious snack ".
This is our second time in Sairee and initially we only returned for the diving but now we will be coming back to stay in this lovely place - a true find.
Thank you Aow, Tuay and everyone at In Touch for making our stay truly wonderful.

Room Tip: 29 (a superior bungalow) is high up the stairs but it is large and the views are spectacular.
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  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank SashaK66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2014 via mobile

We didn't feel welcome in this hotel. When we arrived there was no one at the reception (they knew what time we were coming) the guy from the restaurant showed us to the room without saying a word. The room seemed ok although very hot cause the AC didn't work properly and quite minimalistic (no closet, nowhere to hang your clothes) at the restaurant the trash bins where full and sticky tables and a lot of flies. None of the staff was helpfull nor friendly, they didn't seem to care.

Stayed April 2014, travelled as a couple
Helpful?
10 Thank Rosil77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 6 Contributor
192 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 22 April 2014

We stayed 4 nights in a studio. Firstly the reception lady is so sweet and welcoming. The studio rooms are at the back and very quiet, though the hotel is in a quiet area of Sairee Beach anyway. The rooms are big with a nice outlook. They have a luxurious feel to them. There is no breakfast included but the In Touch restaurant does great food all day and night. They provide beach towels for the beach. Booked 2 private long tail boat snorkeling trips through the front desk and they were well organized.
Only hitch was no Wifi except in the restaurant, and sometimes that was out.
Definitely recommend this hotel.

Room Tip: Studios look better appointed and quieter.
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  • Stayed April 2014, travelled as a couple
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    • Service
Helpful?
Thank cdmm58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2014 via mobile

Bungalows were well equipped and had a large badroom with hot water shower.
We didnt have an ac but the fan was large enough to chill the air when sleeping.
Cost-wise this resort is very good and I would recommend it to anyone.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nico B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espoo, Finland
Level 5 Contributor
70 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 March 2014

This was a good hotel, helpful and always smiling staff. Location was good, a short walk from all needed services. Room was good enough, nothing to complain about. Restaurant of this hotel was excellent, the best Red Curry with seafood I was able to find during my stay in Tao. Actually it was best that I could find from Tao or Samui. I did enjoy my stay here, could easily go back to Tao and this hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Lauri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 March 2014

We really enjoyed our stay at the In Touch Resort. Because we extended our stay, we had 3 different kind of rooms: Superior Bungalow, Standard Studio and Superior Studio. All were really nice, especially the studios.

Our superior bungalow was one of the newer ones, so we didn't have the "outside bathroom" with geckos, which seems to cause a lot of complains here. Bungalow was very basic, "The Flintstones style", but clean. Sometimes it smelled musty, maybe mould? AC worked well, there was a safety box, very close to the beach. Could stay again.

The studios were both really nice, only a bit further away from the beach than the bungalows. Spacious, well furnished and very comfortable. Would def stay again. Our superior studio had a private balcony with seeview as it was the only room on the highest floor.

In Touch has great location: it's one of the first resorts at Sairee Beach when walking from the pier, but still close to all the restaurants and bars. It's quiet, no noise from the bars. The restaurant is also one of the cosiest at the beach with great views, food and staff.

Only downside is the wifi, which doesn't work in the rooms, only in restaurant area.

Room Tip: Any of the studios are really nice!
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  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
1 Thank CarolinaKs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aow_suchana, Owner at In Touch Resort & Restaurant, responded to this review, 22 April 2014
Thank you for your very kind review, i am very happy you enjoyed staying with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 February 2014

I loved my stay at the In Touch Resort when we arrived they were very welcoming. Even though they didn't provide us with the correct bungalow for the first night, they moved us first thing in the morning. We had a bungalow right outside the restaurant and a stones throw from the beach. The setting is so relaxing and the beach is amazing. The bungalow itself was spacious with mosquito nets and a safe. The bathroom was very big- no complaints about the bungalow brilliant price too! The restaurant offered amazing Thai food and just a short walk there was plenty of bars many offering impressive fire shows. I will definitely return on my next trip to Koh Tao.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about In Touch Resort & Restaurant

Property: In Touch Resort & Restaurant
Address: 1/16 Moo 1, | South Sairee Beach, Koh Tao 84360, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #17 of 49 Hotels in Koh Tao
Price Range (Based on Average Rates): £
Hotel Class:3 star — In Touch Resort & Restaurant 3*
Number of rooms: 26
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