We booked this hotel via Booking.com for 3 nights. On arrival we found reception deserted. I shouted up to a staff member who was upstairs cleaning. She shouted "Full Full." I replied we had a booking and produced my confirmation slip.
She came down but spoke little English and immediately went on the phone and said "5 minutes, manager come".
As we waited quite a few people popped in enquiring about availability to be told "no full".
Just then 2 young Canadian girls arrived also with a confirmed booking swiftly followed by a young Eastern European couple, again with a confirmed booking. The receptionist was now starting to laugh which obviously irritated us further. The manager arrived, looked at all 3 confirmation slips and said "wait 5 minutes" before disappearing off on his bike.
By now we lost count of the many travelers looking for accommodation and the island was obviously full.
While all 6 of us waited a couple who were staying there came down to complain that the electricity had gone off and not for the first time.
Just then the manager appeared again on his bike, looked at us from the street then sped away never to return. The receptionist also got on a bike and deserted us too.
During this waiting time I had gone one way while one of the Canadian girls went the other trying to find other accommodation. I also went on wifi to find the only availability was La Ville Guesthouse ironically saying ...last room!!!!
It was obvious we had no chance of finding rooms in Saree Beach and decided all 6 of us would share a taxi and head off back to the pier. It was now dark and we had been in this situation for over
5 hours. Eventually a travel agent charged us 500TB commission but at least found us a 2 bedroom bungalow, though way overpriced, which we shared with the girls.
This was only available for one night only so we decided to bring our plans forward and move on to Koh Phangan the next day.
However we could not reschedule our paid booking with Lomprayah as they were full so we had to book with another boat company. Even more money wasted.
DO NOT USE THIS GUESTHOUSE...it's not the first time they have done this.
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