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“Good quality room but service is awful” 2 of 5 bubbles
Review of La Ville View Guesthouse

La Ville View Guesthouse
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La Ville View Guesthouse
Ranked #64 of 73 Koh Tao B&B and Inns
Stockholm, Sweden
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Good quality room but service is awful”
2 of 5 bubbles Reviewed 7 February 2014

Location is very good if you wanna spend your time in Sairee. Just next to 24 hour open 7-11 which is the cheapest option of supermarket in Sairee believe it or not. 2 min walk to the beach and on the streets and in the neighbourhood there are lots of bars, restaurants, shops, spas etc. Although it's not so noisy in the night which is good. Do mind though that the doors are really thin so partying neighbours can be a bit of a headache (it was for us).

Room has overall good quality and nice decoration compared to other hotels in Thailand for this price. AC works fine and not noisy, TV we did not use but wifi worked almost all the time in the room, there is a fridge but no water cooker.

Now about the service which is really awful here. First, the staff is not very friendly, second they are not here very often. If the hotel is full they just put a note on the reception desk and leave. Like we who leave here don't need any service? They obviously don't like working here because they are always grumpy. PLEASE NOTE! They DON'T clean your room if you don't ask about it. So please be sure to ask about cleaning the day before. And be precise. Ask them to clean bathroom, change sheets and change towels. When we just asked about a clean, they sweeped our floor, made the bed (didn't change sheets), gave us new towels and nothing else. They didn't clean surfaces and they cleaned nothing in the bathroom, they didn't refill toilet paper either.

We stayed here because we needed something for a whole month and it was hard to find in Koh Tao this time of year. I'm sure you can find a nice bungalow or something for this price, don't stay here.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank AT17A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

Traveller rating
    2
    6
    2
    6
    15
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Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

The staff were very friendly and welcoming! Each time we went back to the island my friend and I stayed here and were greeted with a very warm welcome by this hotel! Most reasonably priced that we found on the island too at just 800baht a night (think we got discount because we stayed so long! but even at 1000baht it is worth it).
Our room was spacious, we had great A/C and wi-fi and a TV too with a channel that played great English movies! Excellent location right in the heart of Sairee.
Highly recommend this amazing place!

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 14 November 2013 via mobile

I have been travelling Thailand for a few weeks and have stayed in lots of different types of accommodation and this was good value and good standards.I have also stayed in three other places in koh Tao and this is definitely the best value for money and convenient location you are right above the shops,restaurants,in between two 7/11 and a 2 minute walk to the beach.Also the islands best spa is right next door which do amazing massages.I expected it to be loud at night but wasn't much at all.Me and my boyfriend paid 800baht for a double room with free wifi tv (with English movies!) a clean bed and a bathroom which had a great shower for Thailand standards. We ended up staying here for 9 nights and the only downfall was that the receptionist wasn't very friendly and we had to ask for clean towels now and then but not much trouble. Would stay here again and would be suitable for couples and groups maybe a bit expensive for solo travellers but if you can stretch your budget a extra couple of hundred baht a night this place is a lot more comfortable that a 500/600 baht per night bungalow.

Stayed November 2013, travelled as a couple
Helpful?
Thank danielle m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 11 November 2013 via mobile

Walked in from the street and paid 800baht for our room which had wifi TV and a much better bathroom than we had been used to for that price, noisy at night but its on the main strip so what else would you expect. Apart from some ants in the room it has been clean and an enjoyable stay.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank hungrytraveller88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 7 August 2013 via mobile

Walked in off the street and booked a room for one for 1000bt. The room was nice to look at but few drawbacks. Found a trail of ants running along the wall, there were gaps at the top of the sliding window door which counteracts the A/C and I'm sure let Mosquitos in. There is a TV but only one channel in English. A road view road has the constant noise at night of people driving over the street drains.
I stayed in a beach bungalow before this place and to be honest, it was a massive step up and the location is fantastic. You can't expect western standard rooms and cleanliness on Thai island prices.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Asa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 bubbles Reviewed 29 January 2013

We booked this hotel via Booking.com for 3 nights. On arrival we found reception deserted. I shouted up to a staff member who was upstairs cleaning. She shouted "Full Full." I replied we had a booking and produced my confirmation slip.
She came down but spoke little English and immediately went on the phone and said "5 minutes, manager come".
As we waited quite a few people popped in enquiring about availability to be told "no full".
Just then 2 young Canadian girls arrived also with a confirmed booking swiftly followed by a young Eastern European couple, again with a confirmed booking. The receptionist was now starting to laugh which obviously irritated us further. The manager arrived, looked at all 3 confirmation slips and said "wait 5 minutes" before disappearing off on his bike.
By now we lost count of the many travelers looking for accommodation and the island was obviously full.
While all 6 of us waited a couple who were staying there came down to complain that the electricity had gone off and not for the first time.
Just then the manager appeared again on his bike, looked at us from the street then sped away never to return. The receptionist also got on a bike and deserted us too.
During this waiting time I had gone one way while one of the Canadian girls went the other trying to find other accommodation. I also went on wifi to find the only availability was La Ville Guesthouse ironically saying ...last room!!!!
It was obvious we had no chance of finding rooms in Saree Beach and decided all 6 of us would share a taxi and head off back to the pier. It was now dark and we had been in this situation for over
5 hours. Eventually a travel agent charged us 500TB commission but at least found us a 2 bedroom bungalow, though way overpriced, which we shared with the girls.
This was only available for one night only so we decided to bring our plans forward and move on to Koh Phangan the next day.
However we could not reschedule our paid booking with Lomprayah as they were full so we had to book with another boat company. Even more money wasted.
DO NOT USE THIS GUESTHOUSE...it's not the first time they have done this.

  • Stayed January 2013, travelled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank trayolfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Koh Tao hotels

Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 24 January 2013

I booked this hotel 2 months before arrival on booking.com. Then I came to the hotel I was said that there is no room for us and all the rooms are full. I was told that there is a high season and if I pay pay 3 times more they can give me a room in another hotel. Also there was another two couples of tourists, peviously booked rooms, those also been rejected. I searched accomodation more than three hours, all hotels around at any prices was full. It was a miracle then I eventually find a bungalow at a remote beach. Never book this hotel!

  • Stayed January 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ohlamon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Ville View Guesthouse

Property: La Ville View Guesthouse
Address: 14/12 Moo1, Sairee Beach, Koh Tao 84360, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Hotel Style:
Ranked #64 of 73 B&Bs / Inns in Koh Tao
Price Range (Based on Average Rates): £
Number of rooms: 13
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