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“Amazing dives, Staff and price”

Crystal Dive Resort
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Crystal Dive Resort
Ranked #5 of 49 Hotels in Koh Tao
Certificate of Excellence
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing dives, Staff and price”
Reviewed 14 June 2014

They allways say people go for a week and stay for a year or two. That nearly happened to me and its all thanks to the dedicated staff and Crystal. I went to do my Advanced Open water and stayed to do Wreck,Deep,Nitrox and Rescue Courses.

The staff from office to instructing were excellent and couldn't do enough to help. My instructor was Jenny and she was amazing. She could adapt to a teaching method that suited each individual which made each persons learning experience specific.For me i prefer a more relaxed course where i can have a laugh and enjoy myself while still learning and safety was allways stuck to, and thats exactly what i got.

Simon and Dirk also taught me at other points and although both taught differently they were both fantastic and i learnt so much from them.

Remi,Brian,Carston and Tina, although were not my instructors were always see around the office and bar area asking how my time was and helping answer any questions i had.

So yes the accommodation is basic but considering if you do a course its free and your so busy diving and socialising you dont spend much time in there anyway. All you need to do is compare prices from here and other areas in Thailand and the rest of the world to see that it is by far cheaper so small things like the accommodation don't have to be incredible.

Room Tip: Rooms with ac cost a bit more but acom was free when doing courses which works great when travelling...
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PaulStewart95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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506 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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  • Danish first
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  • French first
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English first
Melbourne, Australia
2 reviews
Reviewed 4 June 2014

We weren't very interested into diving but decided to stay in one of their bungalows. Basic equipped with a fan, a tv (not working), a little porch and a very basic bathroom. A bit overpriced for what you get. Probably alright if you decide to dive with them and get the room for free. All in all just a very average experience.

Room Tip: Have a look at the rooms first and negotiate (esp in low season).
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 May 2014

Really really enjoyed my open water diving with Crystal. I had never done any diving before, and not the greatest swimmer.

Everything was very clear. Shannon was very intense to begin with (he is Ex US Military) but by the end the whole group got on very well with him. He has a certain teaching style, but it worked very well with me and the group. He wanted to ensure we were able to be safe without supervision.

The accommodation was basic, but very nice. not problem with cleanliness, and convenient for the early mornings!

A small tip, if you are in koh phangan before hand, you can pick up a discount leaflet from somewhere(somebody else in our group did this, but I did not, so cannot give much more information!)

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Matt_doherty8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2014

A friend and I completed our open water diving course last week at crystal dive resort. All I can say is we are addicted to diving. We had a brilliant instructor called Agathe, who was a great laugh, patient when needed and provided us with all the skills to be comfortable in the water and thoroughly enjoy the course. If it wasn't for ye fact we had to move on from the island we would definately of done our advanced open water qualification here. The rooms weren't great but what can you expect for the price you pay for the whole package. Overall the diving was amazing and our instructor was great.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose C. Paz, Argentina
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 April 2014

Firstly and most importantly, I felt that the instructors for our course were impatient and rude, while Neal Sanders was better than Shannon, he was also condescending and impatient not to mention unhelpful at times, Shannon was far worse and became verbally aggressive with us even using disrespectful terms toward us, this was not acceptable.

We're paying customers not children and we don't deserve to be treated like burdens.

Secondly the bungalow was overpriced and dirty not to mention poorly lit and poorly furnished, the beds were hard and the bathroom a mess, I definitely don't recommend crystal,

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eccentric_wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2014 via mobile

Im sorry but Ill have to disagree with the bad review about shannon, agreed he can be full on but his main concern was our saftey. His instuctions are clear and i believe he has a excellent teaching style; i was confident to get into open water after a couple days insruction with shannon.

Stayed April 2014, travelled with friends
Helpful?
2 Thank Jess M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 April 2014 via mobile

The other reviews on here seem to be reviewing the free accommodation over the actual classes. The accommodations are FINE, and FREE(!), and if you expect something exceptional, then upgrade to an AC room or stay somewhere else.

What's important are the classes and instruction, which are amazing! We had Dirk for our first day of instruction, and Sasha for the rest. Great individual attention - we were in a group of three people total. Excellent place to learn to dive, good for meeting people, and the sunsets from the bar are lovely. The water was clear, and we were lucky to see some great stuff on our dives.

Fantastic value, some of the cheapest we found for outstanding, individualized instruction. Thanks Sasha & Dirk! And thank you, Crystal!

I also recommend getting the professional video. Cool shots! Well done, Ash!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank American Bird z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Dive Resort

Property: Crystal Dive Resort
Address: Mae Haad Beach, Koh Tao 84360, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Koh Tao
Number of rooms: 150
Official Description (provided by the hotel):
Crystal Dive offers PADI diving courses from beginner to advanced, Koh Tao diving for fun divers and the full range of PADI Specialty courses. We also offer our unique all-inclusive Scuba Diving Internships, the modern style of dive training courses all the way up to Professional Level, both PADI Divemaster and PADI Instructor. As one of the most established dive schools & resorts in Thailand, Crystal Dive has built a reputation of professionalism, first class customer service and 5 star PADI diving education. ... more   less 
Also Known As:
Crystal Dive Hotel Koh Tao

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